Jobs at Grubtech

Create, update, and validate restaurant menus, pricing, images, and configurations on the Grubtech platform. Ensure content accuracy across delivery channels, support onboarding and launches, follow SLAs, and coordinate with cross-functional teams to maintain content quality and documentation.

The Technical Support Specialist provides first- and second-level technical assistance to customers, ensuring system stability, quick issue resolution, and a smooth customer experience across multiple regions.

As an Onboarding Specialist, you'll guide new clients through the onboarding process, ensuring they understand our products and addressing any challenges they face during integration.

Support daily operations and administrative tasks, maintain records and trackers, prepare reports, coordinate with internal teams, monitor action items, assist process improvements, and contribute to operational initiatives under the Operations Manager.

Serve as primary contact for Portuguese- and Spanish-speaking customers: onboard new clients, manage relationships, monitor platform usage, resolve issues, and relay feedback to product and development teams to drive adoption and retention.

The Automation Specialist will identify manual processes, design automation workflows, and implement scalable solutions to improve operational efficiency across various teams.

As a Technical Support Specialist, you will assist customers via calls, chats, and emails, troubleshooting issues and collecting feedback to enhance products. You'll test updates, manage records, and collaborate with the Engineering team on complex problems.