Teams at Growe Talents

Plan, execute, and optimize CRM campaigns using no-code CRM tools; track results and reporting; partner with product for market launches; define CRM functionality needs; manage daily campaign operations; prioritize and verify incoming requests; ensure compliance and process improvements.

Provide premium 24/7 VIP support via chat, email and phone (night shifts). Resolve complex issues, escalate high-priority or technical cases, monitor accounts, meet response/resolution/customer satisfaction KPIs, work rotating schedules and ensure smooth shift handovers.

Provide personalized, high-quality support and act as primary contact for assigned VIP clients across multiple brands. Handle inquiries, escalations, and brand-specific requirements while working rotating shifts (including nights, weekends, holidays). Maintain deep product and promotion knowledge, meet KPIs for response time, satisfaction, and retention, and build long-term client relationships.