Jobs at Group 1001

Review and process death claim transactions for annuity contracts, support annuity in-force transactions, communicate with beneficiaries/agents/clients, process payments, generate confirmations, and assist on special projects while maintaining product and regulatory knowledge.

Manage and optimize the organization's digital web presence, coordinate content, SEO, marketing, and analytics, ensuring quality and performance of website content. Collaborate with teams to execute website updates and present performance insights to stakeholders.

Lead creation of a customer resolution and escalation function: hire and manage resolution coordinators, build tracking and dashboarding for trends and root causes, drive SLA and first-contact resolution improvements, run outbound service recovery campaigns, partner with contact center, ops and technology teams, and present recommendations to senior leaders to improve customer experience.

Drive annuity sales growth across an assigned Indiana/Southern Illinois territory by building advisor relationships, executing annual sales plans, leveraging CRM and marketing resources, conducting presentations and meetings, qualifying leads, forecasting, and traveling ~50% to support bank and broker-dealer channels.

Lead and own Gainbridges entire marketing function across brand, performance, lifecycle, measurement, and Martech. Drive acquisition and awareness through multi-channel media, manage agencies and sponsorships, implement measurement frameworks (MMM, incrementality, geo-lift), partner with product/design, build the team, and manage eight-figure budgets to deliver scalable business outcomes.

Test and validate an LLM agent runtime and its supporting services by writing and maintaining API and integration test cases, reviewing agent outputs for accuracy, identifying failure patterns, owning tickets end-to-end, and driving fixes and guardrail improvements with the platform team.

The Paralegal will assist the legal team with board meeting prep, corporate governance, legal filings, and ensuring regulatory compliance. Responsibilities include managing corporate minutes, drafting documents, conducting research, and supporting mergers and acquisitions.

The Inbound Sales Representative supports advisors with product inquiries, generates sales illustrations, resolves client issues, and documents activities in Salesforce while maintaining relationships with clients and internal teams.

The ERM Intern will assist in risk assessments, research on emerging risks, and contribute to risk management frameworks while supporting cross-departmental collaboration.

As a Staff ML Engineer, you'll enhance MLOps infrastructure for ML production, focusing on model serving, pipelines, and integration with the AWS ecosystem while mentoring senior engineers.

As a Customer Experience Associate, you will engage with customers through various communication channels, process annuity applications, maintain records, and strive to exceed performance goals while demonstrating exceptional customer service skills.

The Internal Wholesaler supports sales initiatives by marketing Delaware Life products, developing relationships, providing sales support, and documenting activities in the CRM system.

As a Senior Network Reliability Engineer, you will enhance network reliability through SRE principles, coding, automation, incident response, and collaboration with teams to drive efficiencies and foster a culture of excellence.

Process and distribute fixed and variable annuity claims, respond to claimant inquiries, prepare claim packages, maintain electronic records, meet service level agreements and quality metrics, collaborate with partners, and ensure accurate, timely payouts while adhering to financial regulations.

Lead a small operations team handling annuity in-force administration and death claims. Oversee staffing, ensure regulatory compliance and controls, optimize processes and metrics, resolve escalated claims, partner with Legal/IT/Product for improvements and automation, and support strategic projects and team development.

Lead QA Automation Engineer to own automation strategy across a multi-surface product portfolio: design and build automation frameworks, set quality standards, drive test coverage and release decisions, review code, mentor QA engineers, represent QA cross-functionally, improve SDLC processes, and participate in hiring.

The ABS Operations Specialist manages private Asset-Backed Securities operations, focusing on trade settlement, cash management, compliance, and documentation review to enhance transaction execution.

Own and operate on-site AV and conference services for the Zionsville campus: deploy, maintain, and tune Microsoft Teams Rooms and Zoom Rooms across hardware ecosystems; collaborate with Networks, Cybersecurity, and Facilities; provide white-glove event support; monitor device health, manage firmware lifecycles, and produce documentation, playbooks, and runbooks to improve reliability and user experience.

Provide hands-on desktop, application, AV, and mobile support for executives and business users. Troubleshoot Windows, macOS, Office 365 and iOS devices; support video collaboration and conference room AV; ensure security/compliance; maintain documentation; deliver 24/7 executive support and on-site assistance, travel as needed. Collaborate with IT teams and propose process improvements.

Drive regional sales of Delaware Life annuity products through in-person, phone, and virtual meetings. Build and execute territory plans, manage pipeline and CRM, support external wholesalers, conduct presentations and demonstrations, and meet defined KPIs while traveling up to 25%.