Teams at Granted

Lead AI-driven strategic projects across growth and case automation: translate workflows into executable plans, prioritize opportunities with product and engineering, build measurement frameworks, align cross-functional teams, and interface with senior stakeholders.

Lead growth-focused product experiments across activation, onboarding, and retention. Define and measure key metrics, build measurement foundations, translate customer feedback into product hypotheses, partner with marketing on acquisition, and ship features that turn trial users into habitual users.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.