Grainger
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Grainger AI & Machine Learning Team in Chicago
We are designing, delivering, and operating the digital experiences, tools, and information assets that solve customers’ problems. Our scale presents complex and interesting engineering challenges that are solved by technologists at the top of their game. Alan Cooney, Senior Manager of Applied Machine Learning shares, “Over the past few years, we have integrated ML into many aspects of our customer interactions- all with a focus of making the experience better for our customer’s." David Brenner, Director of Product Management shared similar sentiments, stating, “Grainger’s purpose: We Keep The World Working® is apparent in the way we design, deliver, and operate digital experiences, tools, and information that solve customers’ needs."
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Employee Reviews
As the Grainger Technology Group’s Director of Product Management, David Brenner leverages new and emerging technologies to implement solutions that make the lives of team members’ and customers’ easier. David shares, “Generative AI is the latest frontier we are using to make our processes smarter. Our leadership is making AI a priority to help us achieve 3 main goals: (1) create solutions to better serve our customers, (2) evolve our digital landscape by team members learning new technologies, and (3) develop efficient processes while documenting data.”
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Alan has held several roles in Applied Machine Learning since joining #TeamGrainger 7 years ago. He describes his work as customer experience focused: leading a team that works with advanced machine learning algorithms to discover insights and help Grainger customer’s find what they need. Alan shares, “It feels like a real privilege to be working in machine learning right now, as each week seems to bring a new model or new technique innovations. From our website experience, to call-center support, aiding sellers in the field, and more, our strong data engineering and machine learning operations teams provide crucial support to customers and our business.”
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eCommerce • Information Technology • Retail • Industrial
Designs and develops blended learning solutions, eLearning modules, instructor-led training, microlearning, and practical resources. Collaborates with subject matter experts to assess needs, apply instructional design and adult learning principles, and align content with organizational goals. Manages multiple training projects, updates materials based on feedback and current practices, supports accessibility and inclusive design, and adapts to emerging authoring technologies and learning platforms.
eCommerce • Information Technology • Retail • Industrial
Build and support scalable full-stack applications for Grainger’s product-data publishing systems. Develop primarily with React and Java, collaborate with engineers, architects, designers, product managers, and stakeholders, improve continuous delivery and quality practices, and provide production support through an evening on-call rotation. The role involves distributed systems, REST APIs, event-driven workflows, Agile/Scrum, DevOps, and occasional travel to Chicago for onboarding and team meetings.
eCommerce • Information Technology • Retail • Industrial
Leads software engineering for complex product-data publishing applications, designing scalable full-stack solutions and distributed integrations. Responsibilities include mentoring developers, conducting code reviews, supporting production systems, resolving issues during on-call rotations, promoting continuous delivery, and collaborating with product, business, and architecture stakeholders. The role requires expertise in React, Java, TypeScript, REST APIs, event-driven systems, asynchronous workflows, AI agents, and DevOps practices.
At a glance
driven by data
Grainger leads the way with patented features like visual search and exploring how to utilize 3D object recognition and augmented reality to better serve our customers.
building solutions
Our technology teams build custom capabilities that connect millions of essential businesses to products they need to keep their operations running.
led by vision and passion
We're on a mission to use technology to empower our customers and believe the toughest challenges are best solved through collaboration.
