Grainger
All Teams
Grainger AI & Machine Learning Team in Chicago
We are designing, delivering, and operating the digital experiences, tools, and information assets that solve customers’ problems. Our scale presents complex and interesting engineering challenges that are solved by technologists at the top of their game. Alan Cooney, Senior Manager of Applied Machine Learning shares, “Over the past few years, we have integrated ML into many aspects of our customer interactions- all with a focus of making the experience better for our customer’s." David Brenner, Director of Product Management shared similar sentiments, stating, “Grainger’s purpose: We Keep The World Working® is apparent in the way we design, deliver, and operate digital experiences, tools, and information that solve customers’ needs."
Close
Employee Reviews
As the Grainger Technology Group’s Director of Product Management, David Brenner leverages new and emerging technologies to implement solutions that make the lives of team members’ and customers’ easier. David shares, “Generative AI is the latest frontier we are using to make our processes smarter. Our leadership is making AI a priority to help us achieve 3 main goals: (1) create solutions to better serve our customers, (2) evolve our digital landscape by team members learning new technologies, and (3) develop efficient processes while documenting data.”
Close
Alan has held several roles in Applied Machine Learning since joining #TeamGrainger 7 years ago. He describes his work as customer experience focused: leading a team that works with advanced machine learning algorithms to discover insights and help Grainger customer’s find what they need. Alan shares, “It feels like a real privilege to be working in machine learning right now, as each week seems to bring a new model or new technique innovations. From our website experience, to call-center support, aiding sellers in the field, and more, our strong data engineering and machine learning operations teams provide crucial support to customers and our business.”
Recently posted jobs
eCommerce • Information Technology • Retail • Industrial
Design, build, deploy, test, and support scalable software applications for Grainger’s Digital Identity team. Manage Auth0 configurations and integrations, support SSO connections, implement CI/CD practices, and apply authentication, authorization, and security best practices. Collaborate with engineers, architects, analysts, stakeholders, and product managers; analyze complex requirements; and mentor junior engineers.
eCommerce • Information Technology • Retail • Industrial
Leads multiple software engineering teams responsible for Grainger’s cart and checkout experiences. Oversees engineering managers, delivery, reliability, security, quality, modernization, governance, and operational performance. Partners with product, architecture, UX, security, and business stakeholders to align roadmaps and customer outcomes. Develops engineering talent, manages workforce and vendor planning, promotes Agile, DevSecOps, CI/CD, AI-enabled practices, and drives continuous improvement across the software development lifecycle.
eCommerce • Information Technology • Retail • Industrial
Own and evolve enterprise data products and eCommerce platform capabilities. Develop product strategy, roadmaps, requirements, and specifications; prioritize customer and stakeholder needs; guide engineering teams; coordinate launches and manage risks; present to executives; and partner with analytics, UX, product, and operations teams to deliver measurable business impact.
At a glance
driven by data
Grainger leads the way with patented features like visual search and exploring how to utilize 3D object recognition and augmented reality to better serve our customers.
building solutions
Our technology teams build custom capabilities that connect millions of essential businesses to products they need to keep their operations running.
led by vision and passion
We're on a mission to use technology to empower our customers and believe the toughest challenges are best solved through collaboration.
