Jobs at Graham Holdings Company

Manages software engineering teams developing enterprise applications. Oversees architecture, design, testing, software development lifecycle processes, CI, automation, production delivery, and system reliability. Partners with product, DevOps, database, UI, QA, and offshore teams to resolve issues and prioritize work. Coaches engineers and improves expertise in scalability, performance, resilience, and fault tolerance. The role follows a hybrid schedule and may require occasional late-night or weekend work.

Leads creative direction for campaigns and projects, mentors and manages designers, develops visual concepts, and produces branded assets across digital, print, video, email, social media, websites, and presentations. Collaborates with stakeholders and copywriters, ensures quality and brand consistency, manages project timelines, and communicates creative strategies while maintaining current design and technology expertise.

Writes and edits strategic marketing and promotional copy across print, web, email, digital, video, and social media. Collaborates with designers, art directors, writers, and stakeholders to develop concepts, support branding and product marketing, present creative work, ensure claim accuracy, and manage multiple deadlines and projects.

Manages a portfolio of mid-tier education accounts to drive retention, renewals, customer satisfaction, and revenue growth. Builds executive relationships, develops account engagement plans, identifies cross-sell and upsell opportunities, monitors account health and risks, and collaborates with sales leadership on growth strategies. Uses CRM, LMS, surveys, interviews, and performance metrics to guide data-driven decisions and improve account engagement.

Manages Kaplan’s web marketing projects from planning through delivery, including resource allocation, timelines, task assignment, stakeholder communication, risk mitigation, and quality control. Uses Asana and Jira to manage backlogs, sprints, documentation, and cross-platform tracking. Collaborates with marketing, web, technical, and subject matter experts to gather requirements and coordinate implementation. The role also applies knowledge of web architecture, release cycles, SEO, A/B testing, Agile methods, CMS platforms, and developer workflows.

Generates and qualifies B2B2C sales leads through outbound calls, email campaigns, webinars, conferences, and presentations. Manages Salesforce lead tracking, lifecycle stages, campaign attribution, and mass-email outreach. Supports private client enrollment, cohort kickoffs, account initiatives, and wealth management education products while collaborating with Sales, Marketing, and student support teams.

Develop and edit practice and exam-style questions and study materials for FE/PE/SE exams across engineering disciplines. Perform technical and quality reviews, correct errata, contribute study plans, and communicate with Kaplan teams and contractors to meet project deadlines.

Create Navy advancement exam study materials by reviewing provided source content and producing technical English study items in an employer web portal. Submit work for approval, revise as required, and deliver a minimum of seven hours of content creation weekly while following defined writing standards and using online tools.

Provide technical support for Power Apps, Power Automate, and Power BI; enable citizen developers; operate and maintain the Power Platform CoE toolkit; enforce governance and compliance; create documentation and deliver short trainings; collaborate with UK teams and apply platform updates to improve solutions.

Lead Oracle Fusion implementation and support across Financials and Supply Chain: gather requirements, configure, test, deploy, write functional/technical specs, troubleshoot, train users, manage patching and vendor support, and assist month-end close.

Design, develop, and maintain Salesforce Education Cloud solutions (Apex, LWC, Flows, Platform Events). Integrate Salesforce with external systems (APIs, MuleSoft), support data backup/masking, troubleshoot and optimize performance, participate in code reviews, documentation, and release management, and explore AI-driven enhancements for student engagement and automation.

Create technical study materials for U.S. Air Force service members using an employer web portal. Review provided materials, write clear technical English following style guidelines, submit work for approval and revisions, and produce a minimum of 20 hours/week. Provide subject-matter expertise from extensive AFSC experience and accept editorial feedback.

Design, develop, maintain, and support complex software applications. Lead architecture decisions, manage releases, ensure test coverage, provide production support, mentor engineers, and collaborate cross-functionally to improve security and performance.