Jobs at Google Operations Center

Design and build automation solutions while coordinating with engineering teams. Lead business efficiency through automation initiatives and track outcomes.

Provide tiered support for Google Marketing Platform products (DV360, SA360, CM360), troubleshoot campaign setup and performance issues, own complex incidents end-to-end, collaborate with cross-functional teams, drive RCA and optimization recommendations, maintain high customer satisfaction and operational metrics, and support 24/7 operations.

Provide customer support for Google Analytics and Google Tag Manager via chat, email, and phone; troubleshoot analytics issues using basic JavaScript, HTML, and Chrome developer logs; escalate to specialists when needed; meet support metrics and drive process and product improvements.

The Process Excellence Senior Specialist leads improvement initiatives, focusing on customer experience and optimizing service standards through Lean Six Sigma methodologies, while managing projects and stakeholder relationships.

The Program Management Senior Specialist in Ads Campaign Operations oversees email marketing campaign projects, coordinating between product managers and production teams to ensure timely and quality delivery.

The apprentice will develop project management skills, coordinate projects, support stakeholders, and learn tools and techniques for effective communication and risk management.

The Media Implementation Senior Associate manages YouTube advertising campaigns, coordinating communication between clients and internal teams, ensuring timely execution and quality control while resolving support requests efficiently.

The Analytics & Insights Specialist manages data for email marketing campaigns, builds data pipelines, collaborates with stakeholders, and communicates insights effectively.

Provide advertiser-facing support for Google ad products (AdWords/Google Ads, Analytics). Troubleshoot campaign performance, communicate with clients and internal teams, escalate issues, meet quality/productivity metrics, identify trends, and suggest process improvements.

The role involves leading a team of Project Managers, overseeing global email marketing operations, strategic planning, and stakeholder management to ensure campaign effectiveness and team performance.

Lead a team focused on automation solutions, oversee design and architecture of automation frameworks, identify automation opportunities, and manage programs to ensure business outcomes.

The Program Management Senior Specialist at Google Operations Center manages email marketing campaigns, ensuring strategic alignment and effective execution, partnering with multiple teams to meet project goals.

The Media QA Specialist will review and test media assets for quality and accuracy, ensure compliance with specifications, and collaborate with teams to resolve issues before campaign launches.

The role involves designing, developing, and executing email campaigns. This includes collaborating with teams, coding emails, and optimizing campaign performance through testing and analysis.

As a Contract Management Specialist, you will draft and edit vendor contracts, respond to stakeholder requests, and oversee the contract lifecycle while managing risks and compliance issues.

The Digital Media Senior Associate provides excellent customer support for ad products, troubleshooting issues and ensuring satisfaction for clients using Google's advertising platforms.

The Digital Media Senior Associate will support clients with AdWords and Analytics, troubleshooting issues and optimizing ad performance while ensuring a positive customer experience.

The Digital Media Senior Associate provides technical support for Google advertising products, resolves customer issues through various channels, and contributes to process improvements while maintaining performance metrics and a positive team environment.

As a Digital Media Senior Associate, you will provide support for Google Ads and Analytics, troubleshoot client issues, and ensure ad product performance.

The role involves managing data for email marketing campaigns, creating audiences using SQL, collaborating with analytics teams, and communicating insights to stakeholders.