The role involves leading a team of Project Managers, overseeing global email marketing operations, strategic planning, and stakeholder management to ensure campaign effectiveness and team performance.

Manage sourcing, contracting, and vendor lifecycle for research subscriptions. Negotiate contracts, monitor budgets and usage, conduct market research, analyze data for cost-savings, and report procurement activities to stakeholders.

Create short- and long-term forecasting and capacity plans for GOC pods; analyze contact volumes, productivity, shrinkage, and staffing needs; manage rosters and capacity files; coordinate with stakeholders on forecasts, scheduling, overtime, and workforce movements to optimize service delivery.

The Process Excellence Senior Specialist leads improvement initiatives, focusing on customer experience and optimizing service standards through Lean Six Sigma methodologies, while managing projects and stakeholder relationships.

The Analytics & Insights Specialist manages data for email marketing campaigns, builds data pipelines, collaborates with stakeholders, and communicates insights effectively.

As a Program Manager, you will oversee program lifecycle, manage cross-functional teams, optimize processes, and ensure stakeholder communication for timely project delivery.

Lead site-level process excellence and continuous improvement initiatives using LSS; drive customer experience and operational metrics, identify automation opportunities, coach teams, and liaise with stakeholders to deliver transformational value.

Provide proactive executive and onsite administrative support including calendar, travel and expense management, event and vendor coordination, contract and payment handling, and cross-team collaboration to ensure operational continuity and improve team productivity.

Provide support to clients on Google's commerce products, troubleshoot campaign issues, gather client feedback, and suggest product improvements.

Analyze invalid ad traffic to identify and prevent fraud while communicating findings effectively to stakeholders. Requires critical thinking and SQL knowledge.

Coordinate with marketing teams and offshore production to deliver quality marketing programs, manage project timelines, and resolve issues effectively.

The role involves managing data for email marketing campaigns, creating audiences using SQL, collaborating with analytics teams, and communicating insights to stakeholders.

Provide customer support for advertising products like AdWords and Google Analytics, troubleshoot issues, and maintain communication with clients.

As a Digital Media Senior Associate, you'll troubleshoot issues, provide product support, educate customers, and coordinate with various teams to ensure customer satisfaction and ad performance.

As a Tech Process Senior Associate, you'll manage ticket support for GNP/Gamma platforms, ensuring queries are resolved efficiently and service remains consistent while adhering to standard procedures.

As a Tech Process Specialist, you'll provide expertise in marketing operations, handle advanced troubleshooting, manage onboarding, and streamline processes, ensuring effective campaign management.

The role involves developing data infrastructure, creating visualization solutions, and acting as a liaison between business teams and engineering for data products.