Jobs at GoGoX

The Business Analyst will optimize customer lifecycle and CRM effectiveness by analyzing data, modeling LTV, and providing insights for growth strategies.

The Assistant Customer Service Manager oversees daily operations, ensuring client needs are met, managing order accuracy, evaluating agents, and optimizing call center costs.

Lead the logistics division with P&L ownership, driving financial performance, operational excellence, and strategic growth initiatives while managing daily operations and stakeholder relationships.

The Operations Executive manages incoming calls and driver/client requirements, oversees order taking and route planning, recruits staff, maintains documentation, and ensures timely operations while supporting strategic initiatives.

The Business Sales Operations Executive coordinates B2B transport orders, drives service excellence, analyzes sales data, and identifies growth opportunities.

The Senior Marketing Manager will develop and execute marketing strategies, manage budgets, optimize performance, and lead the marketing team to enhance GoGoX's presence in Hong Kong.

As an Operations Executive, you will audit invoices, calculate driver earnings, investigate discrepancies, and update transportation management systems. You'll also generate weekly reports and assist with various operational tasks.

The Sales Manager will manage leads, increase revenue, address customer inquiries, assist with quotations, and maintain strong client relationships.

Lead the growth of an AI messaging solution for SMEs by acquiring new customers, refining the sales pitch, and improving product offerings based on feedback.

As a Data Science Specialist, you will analyze data to uncover insights, design reports, build pipelines, and support decision-making processes.

As an Associate QA Engineer, you will learn and gain experience in software quality, design and execute test cases, track defects, and collaborate in Agile teams.

The Product Manager will drive product feature development, collaborate with teams, analyze metrics, and maximize business value in logistics, while ensuring product usability and performance.

The Operations Executive manages drivers and deliveries, streamlines operations, handles order taking, and supports recruitment and documentation processes.

The Data Engineer will build and optimize data infrastructure, focusing on ETL jobs, data orchestration, and working with Data Scientists to ensure data accessibility and integrity.

The Senior QA Engineer will oversee QA processes, promoting best practices, managing testing efforts, and integrating AI-driven QA strategies in an Agile environment.

Provide quotes and convert moving leads via WhatsApp/email, handle customer inquiries and complaints, deliver professional customer service, and perform ad-hoc tasks assigned by the manager.

The QA Engineer will draft and execute test cases, build automated test suites, support root cause analysis, and explore AI-driven QA tools.

Responsible for delivery route planning, processing client orders, analyzing KPIs, and maximizing fleet utilization while ensuring team productivity.

Lead motor insurance sales in Hong Kong by identifying new business, managing client and insurer relationships, preparing quotations, handling renewals, analyzing sales performance, and supporting senior management on ad-hoc projects.

Coordinate and monitor daily vehicle trips from pickup through delivery. Communicate with drivers, customers, and internal teams; track vehicle movements; provide status updates; resolve delays and operational issues; maintain trip records and reports; handle customer queries; ensure process compliance; and support operational improvements. The role is designed for fresh graduates beginning careers in logistics and transportation operations.