Jobs at GoCardless

Associate Legal Counsel advising UK teams on strategic partner, customer, and supplier contracts. Responsibilities include negotiating complex deals, reviewing marketing materials, supporting product launches and strategic projects, supervising junior lawyers, managing external counsel, developing legal playbooks, and improving contracting workflows. The role requires pragmatic commercial judgment, strong communication, and the ability to manage varied legal issues in a fast-paced technology and payments environment.

Own the global marketing plan for GoCardless’s Partner Programme. Build scalable campaigns, co-marketing playbooks, content, newsletters, webinars, and reusable partner assets. Manage partner communications, support events, convert bespoke requests into repeatable programs, and collaborate with regional and account teams. Track performance through sign-ups, partner-sourced pipeline, merchant activation, and retention metrics.

Prospect and qualify new business opportunities with senior decision-makers across the UK and Ireland. Conduct outbound outreach through email, LinkedIn, video, and phone, research stakeholders, uncover customer needs, introduce GoCardless, nurture prospects, and generate qualified pipeline in collaboration with Account Executives. Track activities in Salesforce, meet sales targets, and develop toward a future Account Executive or senior sales role.

Prospect and qualify new business with senior decision-makers across UK&I via email, LinkedIn, phone and video. Research stakeholders, grow pipeline, track activity in Salesforce, collaborate with Account Executives, and nurture leads. Training provided with clear progression to closing roles.

Lead data-driven analysis of fraud and financial crime risks across the customer lifecycle. Analyze large datasets using SQL, Python, statistical methods, and BI tools to identify threats, risk concentrations, control performance, and improvement opportunities. Translate complex findings into actionable insights, influence cross-functional stakeholders, develop analytical frameworks, validate hypotheses, and inform strategy and investment priorities across fraud prevention, transaction monitoring, sanctions screening, and customer risk management.

Lead go-to-market for bank payment solutions for SMB self-serve segment. Own customer research, product positioning, cross-functional launches, and metrics for activation, adoption, and revenue. Translate technical product detail into commercial narratives, run competitive analysis, and iterate based on analytics to drive scaled adoption.

The Management Accountant prepares monthly journals, owns balance sheet accounts, performs variance analysis, assists with audits, and prepares VAT returns.

Work on platform engineering to build, automate and maintain cloud infrastructure and platform components; support operational excellence through on-call rotations, incident management, CI/CD, monitoring, and BAU; collaborate with engineering and data teams to design secure, scalable systems and reduce operational toil.

Own the vision and strategic roadmap for GoCardless payment-success products powered by AI and machine learning. Translate customer insights into data-driven solutions, partner with data platform teams to build foundational infrastructure, and enable sales and support teams to communicate product value. The role requires shaping technical direction, improving payment performance, solving complex customer challenges, and communicating strategy clearly to executives, stakeholders, and customers.

Find and close new B2B SaaS business across the UK&I, targeting emerging accounts and engaging economic buyers and cross-functional stakeholders. Build account plans, identify high-fit prospects, develop pipelines, present GoCardless’s payments platform, negotiate commercial arrangements, and close complex, multi-territory, multi-year deals. The role requires quota attainment, executive selling, structured sales methodology, Salesforce experience, and effective collaboration with marketing, partnerships, and sales development teams.

Own the architecture of GoCardless’s dashboard platform and company-wide design system. Provide technical leadership across multiple teams, de-risk high-impact initiatives, make cross-team architectural decisions, mentor engineers, and remain hands-on with complex technical problems. The role requires strong full-stack capability, deep frontend architecture expertise, backend experience, executive communication, systems thinking, and pragmatic decision-making.

Handle complex merchant complaints across multiple regions through phone and email. Investigate cases, provide fair and compliant resolutions, manage complaints records and reporting, identify trends, and recommend process improvements. The role also involves de-escalating difficult situations, ensuring FCA compliance, supporting colleagues with complex cases, and collaborating across teams to improve operational and service standards.

The People Advisor serves as a first point of contact for employee and manager HR queries, supports People Partners, assists with employee relations cases, coaches managers, maintains accurate HR data, and improves scalable HR processes, templates, and self-service capabilities. The role promotes a consistent, inclusive employee experience while supporting performance, retention, and broader people initiatives across a global fintech organization.

Develop and maintain security detection and response capabilities using SIEM, EDR, DLP and email analysis. Build detection use cases, write automation scripts, investigate incidents, support first responders, and collaborate across teams to improve organisational security posture.

Lead product initiatives in Payment Flows to speed and secure settlement using ML and open banking. Define strategy, prioritise problems, run data-led experiments, and collaborate with engineering, data science, product marketing, and customer success to deliver revenue-driving outcomes and excellent merchant experiences.

Onboard and verify new customers, perform customer due diligence and sanctions/PEP/adverse media reviews, provide risk assessments, escalate complex compliance or fraud cases, and collaborate with AML, Customer Success, and other teams to ensure compliant, customer-centric onboarding.

Lead the delivery of ML models, collaborate with teams on fraud prevention solutions, and drive innovation through the integration of advanced architectures.

As a Product Analyst, you will utilize data insights to help improve payment intelligence products, work with stakeholders, and drive product direction through data-led recommendations.

As a Product Analyst at GoCardless, you'll provide data insights to influence product direction and drive change. Collaborating with various teams, you'll analyze data sets, build user models, and enhance payment intelligence products, ensuring data-driven decision-making and scalability in analytics practices.

As a Senior Data Scientist, you will lead the development of models for payment intelligence, working with teams to enhance fraud prevention and payment success.