Teams at GoCardless

Manage a UK and Ireland customer portfolio, driving adoption, retention, expansion, and revenue growth. Own customer lifecycle milestones, account plans, forecasting, renewals, risk mitigation, and commercial success. Build relationships with executives, champions, and users while partnering with sales, account management, professional services, advocacy, and renewal teams to deliver customer value and increase usage of GoCardless payment solutions.

Manage a UK and Ireland customer portfolio, driving adoption, retention, expansion, and value throughout the customer lifecycle. Develop account plans, identify stakeholders and growth opportunities, mitigate risks, manage renewals, forecast business performance, and collaborate with sales, account management, professional services, advocacy, and renewal teams. Build relationships with customer stakeholders and promote GoCardless payment capabilities.

Develop and maintain Salesforce solutions across Sales Cloud, Revenue Cloud, and Data Cloud. Collaborate with stakeholders, business analysts, architects, and developers to translate requirements into scalable solutions. Build integrations using Salesforce APIs, maintain custom code and test classes, manage releases, and follow DevOps and Salesforce best practices. Support CPQ or Revenue Cloud configuration, including pricing, product rules, approvals, and product catalogs. Help improve quality assurance and grow Salesforce expertise across the team.