Jobs at Global-e

Provide production application support and incident management, debug and resolve escalated customer issues, collaborate with engineering and cross-functional teams, expand knowledge base, and mentor junior staff to ensure high availability for enterprise e-commerce clients.

Manage a portfolio of mid-market clients in the UK as the primary contact, build trusted C-level relationships, drive revenue through up-sell and cross-sell, deliver strategic insights and performance reports, coordinate internal teams to ensure timely delivery, and identify expansion opportunities and risks.

The Operations Specialist oversees parcel movement, resolves carrier issues, manages Zendesk queries, monitors exceptions, and requires communication and Excel skills.

Lead client integrations from contract close to launch, act as primary client liaison, coordinate cross-functional teams (development, product, infra), track progress, ensure on-time delivery and customer satisfaction, manage escalations and communications.

Manage and grow eCommerce partner relationships across Italy and DACH to drive revenue. Negotiate agreements, identify expansion opportunities, coordinate joint marketing, monitor partner KPIs, analyse performance, and collaborate cross-functionally to execute strategic plans.

The Project Manager at Global-e will oversee client projects post-onboarding, ensuring timely delivery, managing relationships, and resolving issues while handling multiple concurrent initiatives.

The Senior Customer Success Manager is responsible for client relationship management, revenue growth through upselling, performance analysis, and cross-functional team collaboration to ensure client satisfaction.

Prospect and qualify enterprise leads across UK/EMEA, manage prospect data in HubSpot, book meetings for BDMs, analyze customers' cross-border needs, hit monthly sales quotas, and collaborate with BDMs and partnerships.

Serve as primary client contact for a portfolio, build trusted C-level relationships, deliver performance reports and strategic insights, liaise with internal teams to ensure timely delivery, and support clients' marketing and operational decisions.

The Payroll Specialist will manage attendance systems, oversee employee onboarding/termination, process payroll forms, and assist in monthly payroll processing.

The Marketing Operations Manager will optimize marketing automation, manage newsletter programs, improve website experience, and enhance lead generation processes.

Write and scale B2B marketing content across channels using AI-driven workflows. Research platform and industry topics, produce market reports, white papers, website copy, campaigns, case studies, video scripts, and sales collateral. Collaborate with product, design, and video teams; follow editorial calendar; optimize content using analytics and feedback; manage multiple projects and meet tight deadlines.

The Solutions Engineer will support Sales and R&D by guiding clients through technical integrations and addressing challenges in e-commerce.

Manage month-end and quarter-end close across global entities, prepare US GAAP and local statutory financial statements, liaise with auditors and tax advisors, support bookkeeping team, drive reporting, SOX compliance, internal controls, and use AI/tools to automate and improve finance processes.

The Customer Success Manager will manage Enterprise client relationships, drive revenue growth, provide strategic insights and ensure timely delivery of services.

The Business Development Executive will identify prospects, manage data in HubSpot, and collaborate with teams to drive sales growth in the UK Enterprise market.

The Enterprise Customer Success Manager will manage client relationships, drive revenue growth, and provide strategic insights based on performance and market trends.

Lead the global content marketing strategy, creating impactful content across channels to drive engagement, optimize performance, and support business growth.

The Enterprise Customer Success Manager will develop long-term client relationships, drive revenue, and ensure timely service delivery, while generating strategic insights from performance data.

The Senior BI Developer will design and maintain BI dashboards, ELT pipelines, and data models, ensuring data quality and collaboration across teams to support data-driven decisions.