Jobs at Genzeon

Perform detailed process analysis and documentation of healthcare workflows (claims, prior auth, revenue cycle). Use Task and Process Mining to discover inefficiencies, quantify automation ROI, create process maps, and translate requirements to RPA developers. Develop business cases, guide standardization, and support implementation and change management for automation initiatives.

Design and deliver production-grade agentic RPA solutions on UiPath including document intelligence, resilient portal integrations, accurate system write-back, PHI/PII-compliant processes, end-to-end ownership of workstreams, and pass a live technical/code walkthrough.

Provide desktop and network administration including provisioning, IT asset management, Office 365/SharePoint/Exchange/Teams/OneDrive administration, ADDS/DHCP/DNS/MDT/RADIUS management, VPN and firewall configuration, Windows file system security, and manage security incidents via Microsoft Sentinel. Deliver desktop support, user training, and troubleshoot network and communication issues.

Design, develop, and deploy ML and deep learning models for classification, regression, forecasting, anomaly detection, and predictive analytics. Build feature engineering and preprocessing pipelines, perform EDA on large healthcare and business datasets, and implement NLP and document-intelligence solutions. Fine-tune LLMs, apply transfer learning and prompt engineering, and support MLOps, Docker-based deployment, cloud monitoring, and performance optimization. Collaborate cross-functionally and research emerging AI techniques including RAG and alignment methods.

Define and govern retail technology architecture across applications, data, infrastructure, security, and AI. Drive cloud strategy, integration patterns, legacy modernization, vendor evaluations, architecture governance, and AI/GenAI adoption. Mentor architects and ensure scalable, secure, cost-effective solutions aligned to retail business goals and peak-event resilience.

Lead technical architecture and design for event-driven, serverless data integration on AWS. Produce HLDs/LLDs, design Kafka/MSK streaming ingestion, run design workshops, define API integration and idempotency patterns, and translate NFRs (availability, performance, security, observability) into AWS-native implementations and acceptance criteria.

Build and maintain .NET AWS Lambda services, shared client libraries, Kafka producers and backfill tooling. Design data pipelines with DynamoDB and SQS, implement AVRO schemas and Schema Registry, integrate third-party REST APIs, ensure robust testing and observability using CloudWatch and Lambda Insights.

Design and deliver production agentic RPA solutions (UiPath) for healthcare workflows. Build document classification/extraction, resilient UI integrations, API auth and idempotent write-backs, and handle exception routing and low-confidence validation. Own workstreams end-to-end, produce clear documentation/demos, and pass a live technical code walkthrough.

Design, build, and support Snowflake data pipelines and models; provide L2/L3 production support, troubleshoot incidents, tune queries and warehouses, manage access, and document runbooks and procedures.

Manage and validate employee timesheets and vendor invoices, enforce internal controls and billing policies, coordinate with project and finance stakeholders, enter and track vendor bills, support payroll and project accounting, and maintain audit-ready vendor documentation.

Lead FP&A activities including budgeting, forecasting, financial modeling, variance analysis, management reporting, and KPI monitoring. Partner with sales and delivery to improve forecast accuracy and profitability, provide scenario analysis to leadership, and enhance reporting efficiency using Zoho Analytics, Power BI, and Advanced Excel.

Lead end-to-end UiPath RPA and intelligent automation projects across clinical, revenue cycle, and administrative domains. Manage project planning, governance, stakeholder engagement, delivery teams, regulatory compliance (HIPAA/HITECH/21 CFR Part 11), vendor coordination, CoE maturation, and reporting of automation KPIs to executive sponsors.

Design and deliver production-grade RPA/agentic automation on UiPath, including document intelligence, resilient UI integrations, API error handling and idempotency. Operate in healthcare/claims environments handling PHI/PII, own workstreams end-to-end, produce clear documentation and demos, and pass a live technical code walkthrough.

Lead enterprise AI and software delivery using Agile/Scrum. Manage sprint planning, backlog, velocity and release metrics; create project plans and roadmaps; identify and mitigate risks; coordinate cross-functional teams; drive stakeholder and executive reporting; support AI modernization and cloud modernization initiatives to ensure predictable delivery.

Administer and support TIBCO middleware and related integration infrastructure across cloud environments. Manage observability (New Relic, ELK), incident response, runbooks, RCA/ADRs, and collaborate via JIRA/Agile. Drive automation and cloud provisioning, and ramp on GitOps, service mesh, IaC, API management, event streaming, and secrets tooling as needed.

Design and develop high-performance desktop software using C++, C#, and .NET. Implement COM/ActiveX integration, optimize real-time multi-threaded event systems, troubleshoot Windows Internals, perform code reviews and automated testing, and profile/debug for performance.

Manage end-to-end accounting, statutory compliance, audits, tax and transfer pricing for India and US entities. Oversee GL, AP/AR, payroll accounting, month/year-end close, balance sheet reconciliations, internal controls, and regulatory filings. Coordinate auditors and lead a team while driving process improvements and automation.

Provide L2/L3 production support for UiPath automations: monitor Orchestrator, resolve failures, perform root cause analysis, manage incidents/problems/changes (ITIL), coordinate deployments, implement minor enhancements, optimize bot performance, and maintain operational documentation.

Lead architecture and design across Medrio products, design solutions and new features, triage critical production issues, mentor scrum teams, and deliver end-to-end implementation for high-priority work.

Lead AI-augmented UiPath automation strategy across delivery clusters for healthcare clients. Architect end-to-end intelligent automation (AI Center, Document Understanding, Process/Task Mining, Autopilot), integrate with EHRs (EPIC, Trizetto, FACETS), drive pre-sales POCs, build reusable AI accelerators, mentor teams on ML/NLP/LLM integration, ensure HIPAA-compliant deployments, and align technical strategy with go-to-market efforts.