Technical Project Manager

Job Summary

We are seeking a technically strong Senior Technical Project Manager to drive delivery of complex, technology-heavy projects for our retail-focused client portfolio. This role is weighted toward technical ownership and hands-on execution — the ideal candidate is someone who can dig into code, architecture, and infrastructure decisions directly, not just track status. Deep working knowledge of Python, .NET, and cloud platforms (AWS/Azure/GCP) is essential, along with practical experience implementing modern deployment strategies (CI/CD, blue-green, canary releases) and a solid understanding of retail industry systems such as omnichannel commerce, POS, supply chain, and customer engagement platforms.

The Senior Technical Project Manager will be hands-on in reviewing architecture and code-level decisions, troubleshooting technical blockers, validating deployment pipelines, and ensuring solutions are technically sound — using project management skills as a means to keep technical delivery on track, rather than as the core focus of the role.

Key Responsibilities

• Own the technical delivery of projects end-to-end — from solution design review through deployment — for retail client engagements.
  
• Get hands-on with Python and .NET codebases where needed: reviewing code quality, debugging issues, validating designs, and ensuring adherence to engineering best practices.
  
• Evaluate and make recommendations on cloud architecture across AWS, Azure, and/or GCP — compute, storage, networking, managed services, and cost optimization.
  
• Design, implement, and troubleshoot deployment strategies and pipelines — CI/CD (Jenkins, Azure DevOps, GitHub Actions, GitLab CI), containerization (Docker/Kubernetes), blue-green/canary releases, and infrastructure-as-code (Terraform/CloudFormation/ARM).
  
• Perform technical risk assessments and gap analyses on architecture, integrations, and non-functional requirements (scalability, performance, security).
  
• Translate business and functional requirements into detailed technical specifications and solution designs.
  
• Set up and maintain project-level technical tracking (sprint boards, technical backlogs) using Jira, Azure DevOps, or similar tools, with a focus on technical accuracy over administrative reporting.
  
• Serve as the technical point of contact for client engineering counterparts, resolving technical queries and unblocking implementation issues directly.
  
• Evaluate and recommend appropriate cloud service offerings (IaaS, PaaS, SaaS) based on technical fit, scalability, and cost — including proof-of-concept work where needed.
  
• Embed DevSecOps practices into the SDLC — security scanning, compliance checks, and governance gates within CI/CD pipelines.
  
• Apply retail domain knowledge to solution design for e-commerce platforms, POS integration, inventory/order management, supply chain systems, and customer data platforms.
  
• Contribute technical estimations, architecture diagrams, and solution approaches for proposals and pre-sales efforts.
  
• Evaluate and pilot AI/automation tooling (agentic coding tools, LLM Ops, AI guardrails) to improve engineering efficiency and delivery quality.
  
• Produce and maintain technical documentation — architecture diagrams, deployment of runbooks, integration specs, and technical decision logs.
  
• Coordinate lightweight project logistics (timelines, dependencies, status updates) only to the extent needed to keep technical delivery unblocked — this is not a resourcing/staff-management role.
  
• RPA delivery lifecycle: Process Definition Documents (PDD), Solution Design Documents (SDD), bot build → UAT → hypercare → stabilization
  

·       Stakeholder management with business process owners (not just engineering counterparts)

·       ROI/benefits tracking (hours saved, FTE impact) — a standard deliverable in RPA programs

·       Change management for process changes that break existing bots

Required Qualifications

Experience

• 12+ years of overall IT/engineering experience, with substantial hands-on time writing, reviewing, or architecting Python and/or .NET applications.
  
• Strong, current working knowledge of cloud platforms (AWS, Azure, GCP) — including compute (EC2/App Services/Compute Engine), storage, networking, serverless (Lambda/Azure Functions), and managed database services — gained through direct implementation, not just oversight.
  
• Hands-on experience designing and troubleshooting CI/CD pipelines and deployment strategies: Jenkins, Azure DevOps, GitHub Actions, or GitLab CI; containerization (Docker, Kubernetes); blue-green/canary releases; infrastructure-as-code (Terraform, CloudFormation, ARM templates).
  
• Prior technical delivery experience within the retail domain — e-commerce, POS, order management, supply chain, merchandising, or customer loyalty platforms strongly preferred.
  
• Experience integrating and evaluating different cloud service offerings (IaaS/PaaS/SaaS) for fit, scalability, and cost.
  
• Working knowledge of monitoring/observability tools (Datadog, New Relic, CloudWatch, Grafana) and hands-on incident/troubleshooting experience.
  
• Practical exposure to AI/ML-driven tooling or automation frameworks in SDLC processes (e.g., agentic coding tools, LLM Ops, AI guardrails) is a strong plus.
  
• Familiarity with Agile/Scrum delivery is expected,
  

Skills

• Strong, practical command of Python and/or .NET: able to read, review, and reason about code, APIs, microservices, and integration patterns directly rather than through a manager's summary.
  
• Solid grasp of cloud architecture across IaaS, PaaS, and SaaS models, with the ability to independently evaluate trade-offs and design options.
  
• Deep understanding of software deployment and release management — rollback strategies, zero-downtime deployments, and pipeline debugging.
  
• Strong analytical and troubleshooting skills — comfortable digging into logs, configs, and system behavior to diagnose root causes.
  
• Ability to produce clear technical documentation (architecture diagrams, runbooks, technical specs) independently.
  
• Working knowledge of security and compliance considerations relevant to retail/e-commerce (PCI-DSS, data privacy).
  
• Clear technical communication skills for engaging with engineering teams and client technical counterparts — this role is not focused on executive stakeholder management or team leadership.
  

Education

• Bachelor's degree in computer science, Information Technology, Engineering, or related field.
  
• Relevant certifications such as PMP, PMI-ACP, CSM, SAFe Agilist, AWS/Azure/GCP certifications (Solutions Architect, DevOps Engineer) are highly desirable.
  

Preferred Attributes

• Prior consulting or IT services experience serving retail/fashion clients.
  
• Experience with tooling strategy and SDLC process tracking.
  
• Comfortable being the most technically hands-on person in the room — prototyping, debugging, or reviewing designs directly rather than delegating.
  
• A proactive, self-directed mindset with the ability to operate independently on technical problems in fast-paced, client-facing environments.