Jobs at fundcraft

Manage long-term relationships with a portfolio of clients, serving as the primary contact for support, onboarding, migration, training, and service delivery. Coordinate client requests across fund administration departments, monitor response timelines, resolve escalations, improve communication workflows, identify data structure gaps, automate repetitive processes, assess delivery risks, and advocate for product enhancements based on client feedback.

Develop and maintain backend platform capabilities, including data fixes, feature development, and bug handling. Work closely with users, clients, product teams, and stakeholders to deliver reliable solutions, meet service-level expectations, identify root causes, and support roadmap planning. The role requires agile collaboration, shared ownership, automation, user focus, and familiarity with the company’s platform and technology stack.

Supports fund accounting and financial reporting for alternative investment fund clients. Performs bookkeeping, daily bank reconciliations, accounts payable and invoice reviews, and assists with NAV packages, capital account statements, quarterly reports, audits, regulatory compliance, and financial record maintenance using fundcraft and related accounting tools.

Own the full product lifecycle for a platform area, from discovery and strategy through delivery and post-launch optimization. Conduct client discovery, gather feedback, prioritize opportunities using data, and align product decisions with business goals. Collaborate with engineering, product owners, business teams, and UI/UX leadership to deliver products through agile sprints. Manage stakeholders, remove delivery obstacles, improve development processes, and support long-term product planning.

Collects and reviews fund administration data, identifies missing or inaccurate information, prepares and transmits reports to third parties, and monitors reporting activities. The role ensures timely, accurate reporting, escalates issues, manages workload priorities, and collaborates with technology teams to improve and automate reporting processes. Training is provided on data collection, report compilation, review, and transmission procedures.

Lead fund accounting operations for alternative investment clients: review financial statements, ensure regulatory filings and compliance, manage client and auditor relationships, mentor accounting teams, drive process improvements, support onboarding and GL migrations, and report strategic insights to senior management.

Manage a portfolio of clients to ensure platform adoption and satisfaction. Serve as primary contact, onboard and train clients, coordinate requests across specialist teams, drive automation and process standardization, and advocate product improvements based on client feedback.

Own end-to-end onboarding and migration projects for venture capital and private market funds. Coordinate clients, operations, and data migration teams; manage timelines, milestones, risks, documentation, and communications. Set up fund static data, review and reconcile migrated information, ensure auditability and accuracy, guide onboarding team members, and improve processes, templates, and checklists. Support commercial discussions with onboarding capacity and timeline insights.

Supports sales leadership with prospect research, lead generation, pitch materials, CRM management, pipeline tracking, follow-ups, client proposals, RFPs, and sales reporting. Collaborates with Marketing, Pre-Sales, and Product teams while monitoring asset management industry trends and competitors. The role provides foundational exposure to B2B enterprise sales, commercial strategy, and client acquisition.

Lead frontend architecture and development of scalable React components, make key technical decisions, establish coding and testing standards, conduct code reviews, and resolve complex frontend issues. Own features from development through deployment and maintenance while collaborating with product, design, and backend teams. Mentor junior developers, share knowledge, and drive improvements to frontend tooling, workflows, performance, and maintainability.

Design, develop, and maintain scalable, secure backend systems using Python, Django, DRF, FastAPI, Docker, and AWS. Build service integrations, optimize APIs, write automated tests, document systems, and ensure production reliability. Collaborate with frontend, DevOps, product, and other stakeholders to deliver business-aligned solutions. Participate in code reviews, improve engineering processes, share technical expertise, and mentor junior and mid-level backend engineers.

Own the CRM and sales technology stack, maintain data quality, improve end-to-end sales processes, build pipeline and forecasting dashboards, support territory and quota planning, administer commissions, ensure billing accuracy, lead automation initiatives, onboard sales hires, and coordinate Sales, Marketing, Finance, and Product.

Generate outbound pipeline across European private-markets prospects through LinkedIn and email campaigns, qualify leads, book meetings for Account Executives, and support event coordination. Manage CRM data, evaluate sales tools, automate workflows, track pipeline metrics, and improve conversion processes. This junior role offers a path to Account Executive within three years.

Own the full sales cycle for institutional private-equity buy-out clients, develop the upmarket go-to-market strategy, generate pipeline through industry networks, close complex multi-stakeholder deals, negotiate commercial terms, maintain CRM forecasts, represent Fundcraft at industry events, and coordinate successful client handoffs with onboarding, success, operations, and product teams.

Supports the Client Success team with client interactions, request tracking, documentation, onboarding materials, meeting coordination, feedback collection, and basic platform troubleshooting. The trainee collaborates with internal departments to deliver client needs, maintains accurate records, and develops client management, communication, analytical, and project coordination skills through mentorship and training.