Jobs at Frontier Airlines

Develops, coordinates, and delivers instructor-led, virtual, self-paced, and multimedia training. Facilitates new hire orientation and onboarding, manages the company LMS, supports customer service culture initiatives, evaluates training needs, creates learning content, and serves as an internal training consultant and HR learning resource.

Leads technical data pods and external developers supporting Commercial business domains. Oversees delivery of enterprise data engineering, BI, reporting, analytics, AI, and machine learning solutions. Translates business requirements into scalable architectures, pipelines, semantic models, dashboards, and data products using Databricks, Delta Lake, Azure, and Power BI. Establishes technical standards and governance, manages roadmaps and vendors, reviews designs and code, partners on security and data integrity, mentors team members, and advises leadership on data strategy and technology investments.

Supports HR compliance programs covering drug and alcohol testing, pilot records, background checks, and related regulatory requirements. Provides team guidance, training, policy interpretation, audit support, reporting, vendor coordination, process improvement, and emergency operations support. Reviews pilot-applicant records, escalates compliance risks, assists with budgets and invoices, and serves as a backup Designated Employer Representative.

Manage Frontier Airlines’ Minimum Equipment List program, including MEL, CDL, NEF, and TDI manuals. Lead revisions, regulatory compliance, FAA approvals, technical reviews, corrective actions, committee meetings, and coordination with maintenance, operations, manufacturers, STC partners, and international aviation authorities. Supervise MEL Capture Coordinators, support aircraft dispatch decisions, maintain manual currency, and ensure alignment with FAA, manufacturer, ICAO, and company requirements.

Lead a high-performing FP&A team partnering with operations to drive budgeting, monthly close analysis, forecasts and strategic financial decisions. Provide analytics and decision support for capital projects and negotiations, identify revenue/cost improvement opportunities, collaborate with senior leaders, and develop staff while embedding robust planning and continuous improvement.

The Vice President of Customer Experience & Brand leads the customer journey at Frontier Airlines, focusing on enhancing customer interactions and driving commercial performance across digital and brand initiatives.

Lead maintenance demand planning to forecast labor, materials, tooling, and facilities; manage deferred maintenance strategy and FAA compliance; optimize maintenance programs via trend analysis and supply chain coordination; coach and manage a planning team, support budgeting and audits, and ensure timely restoration of aircraft to type design to support operational reliability.

The Senior Analyst will develop data pipelines, automate processes, create visualizations, and perform statistical analysis to improve scheduling operations and decision-making at Frontier Airlines.

Lead and manage the Yield Management team to implement revenue management processes and systems (PROS RME), track and report revenue, optimize forecasting and inventory strategies, partner with Pricing/Network/Marketing, and develop staff to maximize unit revenue.

Lead an FP&A team to deliver budgeting, forecasting, long-range planning, financial modeling, scenario analysis, and performance benchmarking. Partner with stakeholders to inform strategic decisions, evaluate revenue/cost opportunities, and mentor analysts while ensuring accurate financial reporting across P&L, balance sheet, and cash flow.

Lead sourcing workstreams for indirect categories (IT, Finance, Marketing, Legal), manage RFx and vendor selection, build financial models and business cases, support contract negotiations, prepare leadership presentations, mentor junior analysts, and drive process improvements to embed sourcing best practices.

The Senior Manager will oversee loyalty products, manage marketing strategies for co-branded credit cards, and lead initiatives to increase loyalty revenue. Responsibilities include campaign execution, performance analysis, and collaboration with internal/external partners.

Provides full-cycle corporate recruiting and strategic staffing support, including resume screening, sourcing, interviewing, requisition creation, offer development, compliance coordination, and hiring event logistics. Partners with hiring managers on workforce planning, builds candidate pipelines, develops proactive recruiting strategies, and represents the airline at career fairs. Also mentors recruiting staff and ensures employment branding, regulatory, and hiring processes are followed.

Leads reporting, dashboard development, KPI analysis, and performance insights for customer care vendor operations. Builds Power BI dashboards and executive scorecards, validates data accuracy, identifies trends and root causes, and provides actionable recommendations. Supports workforce planning, vendor reviews, executive reporting, operational analyses, and customer experience improvement by translating service metrics and sentiment data into business decisions.

Supports policy and process documentation, Knowledge Base content, SOPs, workflows, and operational guidance for customer care and vendor contact-center teams. Translates policies and regulatory requirements into frontline procedures, coordinates policy rollouts, maintains content governance and version control, supports audits and compliance reviews, and partners with Training, Operations, Quality, Customer Advocacy, and BPO leaders to improve execution, reduce customer friction, and mitigate operational risks.

Analyze financial, contractual, and operational data for third-party airport service providers; build labor and financial models; support budgeting, forecasting, sourcing, and contract compliance; monitor SLAs and vendor performance; conduct invoice audits; maintain contract data and produce reports to inform cross-functional decision-making and cost-optimization.

Lead design, implementation, and maintenance of Identity Governance & Administration (IGA) solutions. Manage provisioning, entitlement reviews, access certification, workflows, and integrations (SailPoint, Saviynt, ForgeRock). Collaborate with stakeholders, vendors, and auditors to ensure compliance (SOX, PCI-DSS), automate provisioning, troubleshoot platform issues, mentor junior analysts, and improve IAG processes and adoption across the organization.

Lead Identity & Access Governance program, manage IGA/IAM platform implementations and automation, oversee access reviews, role/SOD controls, PAM/PIM efforts, collaborate with stakeholders and auditors, run onboarding and compliance for identity controls, and manage an onshore/offshore team.

Lead the architecture and administration of endpoint, identity, and Microsoft 365 ecosystems. Provide technical leadership for Intune, Entra ID/Active Directory, endpoint security (Defender), ManageEngine, Zscaler, and Exchange Online. Implement security controls, automate via PowerShell, manage device lifecycle, patching, app deployment, and collaborate with cybersecurity, infrastructure, service desk, and business stakeholders. Support hybrid cloud/on-prem environments with 25% travel.

Lead execution of disruption management and schedule-change product capabilities: own backlog, translate business needs to requirements, coordinate delivery, define workflows/business rules, analyze performance, run UAT, and drive cross-functional adoption and continuous improvement.