Jobs at Frontier Airlines

Own training and knowledge management for Customer Care and BPO partners: design onboarding, certifications, continuing education, and readiness materials; govern Knowledge Base content and usability; lead policy rollouts and operational communications; identify gaps from QA, CSAT, and escalations; partner with operations, quality, digital, and vendor teams; establish vendor training governance and measure training effectiveness.

Lead the FP&A team to manage annual budgeting and ongoing forecasting, deliver financial analysis and investor metrics, partner with accounting and senior leadership on reporting, support capital planning, revenue optimization, cost control, and optimize budgeting/forecasting tools and reporting processes.

Manage Inflight Dependability policy for flight attendants: monitor attendance and turnover, conduct investigations, administer discipline and corrective action, support grievance/arbitration and unemployment hearings, train and coach staff, analyze attendance metrics and produce reports, coordinate with Payroll and HR, update schedules, support special projects and provide supervisory backup.

Provide project management and IT support for financial systems (D365, Coupa, Anaplan). Liaise with IT and third-party vendors, maintain and upgrade systems, build and run financial reports in D365, manage security/segregation-of-duties, support SOX controls, and design/implement system improvements to increase efficiency for accounting and finance teams.

The Risk Manager leads the company's insurance strategy, manages claims, oversees financial instruments, and collaborates with senior leaders to enhance risk posture and resilience.

The Charter Manager promotes and sells charters, manages relationships with brokers, coordinates operations, develops business strategies, and ensures compliance with regulations.

Lead recurring and ad-hoc financial analyses across the company including budgeting, forecasting, cost reduction, capital allocation, fleet and labor planning, profitability and scenario modeling (IRR, NPV, payback). Identify revenue and cost opportunities, benchmark performance, improve processes, maintain financial planning software, and collaborate with finance leadership and operating partners to support decision-making.

Design and apply operations research, forecasting, simulation, and statistical models to solve airline operational problems. Build and automate data pipelines, dashboards (Power BI/Tableau), and reports; analyze large datasets, present executive-ready recommendations, and partner with operational teams to improve reliability and efficiency.

Provide business-oriented legal advice across transactional matters: draft, negotiate, and review complex commercial contracts; support marketing, AI, data privacy, cybersecurity, litigation oversight, and international regulatory issues; develop templates and policies; partner with business teams to manage legal risk and enable commercial objectives.

Design, implement, and support cybersecurity controls across on-prem and cloud environments. Lead security tool deployments (EDR, SIEM, vulnerability management), perform incident response, vulnerability assessments, network analysis, and help maintain compliance (PCI-DSS, TSA, SOX). Provide technical guidance, support change control, participate in on-call rotations, and collaborate with IT and vendors to protect Frontier's infrastructure.

Lead and manage Frontier's operational safety programs including ASAP, FOQA, FRMP and safety investigations. Drive continuous data analysis, coordinate cross-divisional mitigation efforts, facilitate review committees, track program metrics, implement reporting tools, and support SMS sustainability. Serve as ASIAS point of contact and manage projects involving labor groups and divisional leaders to ensure timely delivery of safety commitments.

The Coordinator is responsible for ensuring compliance with training requirements and regulations, conducting audits, and providing guidance to improve customer service at airport stations.

Lead a high-performing FP&A team partnering with operations to drive budgeting, monthly close analysis, forecasts and strategic financial decisions. Provide analytics and decision support for capital projects and negotiations, identify revenue/cost improvement opportunities, collaborate with senior leaders, and develop staff while embedding robust planning and continuous improvement.

Lead maintenance demand planning to forecast labor, materials, tooling, and facilities; manage deferred maintenance strategy and FAA compliance; optimize maintenance programs via trend analysis and supply chain coordination; coach and manage a planning team, support budgeting and audits, and ensure timely restoration of aircraft to type design to support operational reliability.

The Vice President of Customer Experience & Brand leads the customer journey at Frontier Airlines, focusing on enhancing customer interactions and driving commercial performance across digital and brand initiatives.

The Senior Analyst will develop data pipelines, automate processes, create visualizations, and perform statistical analysis to improve scheduling operations and decision-making at Frontier Airlines.

Lead and manage the Yield Management team to implement revenue management processes and systems (PROS RME), track and report revenue, optimize forecasting and inventory strategies, partner with Pricing/Network/Marketing, and develop staff to maximize unit revenue.

Lead an FP&A team to deliver budgeting, forecasting, long-range planning, financial modeling, scenario analysis, and performance benchmarking. Partner with stakeholders to inform strategic decisions, evaluate revenue/cost opportunities, and mentor analysts while ensuring accurate financial reporting across P&L, balance sheet, and cash flow.

Lead sourcing workstreams for indirect categories (IT, Finance, Marketing, Legal), manage RFx and vendor selection, build financial models and business cases, support contract negotiations, prepare leadership presentations, mentor junior analysts, and drive process improvements to embed sourcing best practices.

The Senior Manager, Financial Systems oversees financial technology projects, enhances internal controls, and develops data analytic solutions while managing relationships with stakeholders.