Jobs at FREENOW

Lead centralized supply operations across European markets, focusing on driver acquisition, retention, engagement, onboarding, communication, and experience metrics. Translate global strategies into regional execution plans, improve processes and training, analyze performance data, coordinate cross-functional stakeholders, represent market feedback, and scale operational best practices. Own supply KPIs including active and new drivers, retention, NPS, and supply volume while identifying product and support improvements.

Leads commercial FP&A, financial modeling, business casing, ROI tracking, KPI reporting, and shadow P&L development for growth segments. Partners with business leaders on investment decisions and supports buy-side M&A due diligence and post-acquisition financial integration, including forecasting, reporting, and KPI standardization.

Leads commercial FP&A, financial modeling, business casing, ROI tracking, KPI reporting, and shadow P&L development for growth segments. Partners with business leaders on investment decisions and supports buy-side M&A due diligence and post-acquisition financial integration, including forecasting, KPI standardization, and data alignment.

Own Freenow’s growth strategy and operational initiatives across Spain, focusing on increasing demand, completed rides, and marketplace performance. Identify growth opportunities, develop business cases, lead cross-functional projects and product rollouts, and optimize experiments. Partner with Product, Pricing, Marketplace, Marketing, and Operations teams while advising the General Manager with market intelligence and recommendations. Manage external stakeholders such as airport authorities and venue operators. Travel is required approximately 20% of the time.

Owns Freenow’s demand growth strategy in Spain, identifying and executing initiatives that increase completed rides and marketplace performance. Responsibilities include developing business cases, analyzing performance, leading product launches and marketplace experiments, adapting global strategies to local markets, managing external partnerships, monitoring competitors and customer behavior, and advising the General Manager. The role requires cross-functional project leadership, operational execution, and data-driven decision-making.

Drive the design, implementation, maintenance, optimization, and scalability of CRM systems across nine markets. Build automations, integrations, personalization, segmentation, and ETL processes using Braze, SQL, Python, HTML, CSS, and JavaScript. Ensure data quality, compliance, and system performance; analyze CRM data; troubleshoot issues; manage vendors; document systems; and collaborate with marketing, product, engineering, and international stakeholders.

Drive the design, implementation, maintenance, and optimization of CRM systems across nine markets. Build automated workflows, integrations, personalization, in-app messages, and email templates while ensuring data quality, compliance, scalability, and performance. Analyze CRM data, develop SQL and Python segmentation and ETL scripts, troubleshoot issues, manage technical vendors, and document systems. Collaborate with marketing, product, engineering, and data teams to translate business opportunities into technical CRM solutions.

Lead the technical design, implementation, maintenance, and optimization of Braze-based CRM systems across nine markets. Build marketing automations, integrations, personalization, in-app messages, and email templates. Ensure data quality, compliance, scalability, and system performance while analyzing CRM data for insights. Partner with marketing, product, engineering, operations, and data teams; manage vendors; document systems; and use SQL and Python for segmentation and ETL processes.

Lead and manage Lyft/Freenow's European autonomous vehicle partnerships end-to-end: originate and negotiate deals, track partner deliverables, expand deployments, inform strategy, and represent Europe in global AV BD discussions.

Manage AV partnerships for Freenow by Lyft in Europe, driving relationship building, negotiations, and pipeline development for autonomous vehicle commercialization.

Lead end-to-end technical Day 1 readiness and post-close integration for acquisitions. Own IT cutover, identity/access, security/compliance, hardware and office setup, and stand up technical integration streams. Coordinate cross-functional teams (IT, SRE, Infrastructure, Product, Data, Security, People, Legal, Finance), communicate to executives, drive decisions, manage risks, and codify a repeatable M&A integration playbook.

Lead technical Day 1 readiness and ongoing integration for acquisitions. Own IT cutover, security/compliance, integration workstreams, cross-functional orchestration, executive communication, and codify a repeatable M&A playbook.

Perform deep operational data analysis, build queries and dashboards, automate ETL and data processes, develop monitoring tools, present insights and recommendations to management, and collaborate with squads using SQL, Python/R and visualization tools.

Partner with operational squads to run deep analyses, build dashboards and monitoring, automate ETL/data processes, query the data lake, and present actionable insights to influence business decisions.

Lead operational analyses and present data-driven recommendations. Query data lakes with SQL, perform deep-dive analysis in Python/R, automate ETL and monitoring, build dashboards (Metabase), and communicate insights to influence business decisions.

Sell and onboard SME taxi fleets onto Freenow by Lyft's free dispatch and fleet management SaaS: prospect, pitch, travel, guide partners through operational change, gather feedback for product teams, and manage ongoing account relationships and onboarding.

Owns prospecting, pitching, onboarding and ongoing account management for SME taxi fleets in Spain. Converts traditional fleets to Freenows dispatch software, gathers partner feedback for product teams, and spends substantial time traveling to meet and support partners.

Design, develop, and operate backend microservices to improve driver engagement and QoS. Own features end-to-end, write automated tests, monitor and optimize performance, handle incident response, and collaborate in an Agile cross-functional team.

Sell Freenow’s Dispatch and Fleet Management software to SMB taxi fleets: prospect, pitch, travel (up to 40-50%), onboard partners, guide operational change, gather product feedback, and collaborate with Product and Strategy teams to improve the solution.

Drive adoption of Freenow's Dispatch and Fleet Management SaaS by prospecting, pitching, onboarding and supporting SMB taxi fleets. Build trust with fleet owners, manage a B2B pipeline, collect partner feedback for product teams, and frequently travel to meet partners on site.