Jobs at FREENOW

Design, develop, and maintain backend services for internal operations and automation platforms. Own features end to end from ideation through deployment, monitoring, and iteration. Collaborate with engineering, product, and operations teams to deliver reliable tools, improve issue resolution, and enhance operational efficiency. Apply monitoring, alerting, continuous delivery, and potentially AI foundation models to support intelligent automation. Contribute to knowledge sharing and continuous improvement.

Maintains and improves procurement processes and tools, supports vendor sourcing, NDAs, market research, RFPs, invoicing, and tail-spend management. Analyzes procurement data for negotiations and decision-making, explores AI use cases, and collaborates with legal, finance, data protection, and infosecurity teams.

Maintains and improves procurement processes and tools, supports vendor sourcing, NDA collection, market research, RFPs, invoicing, and tail-spend management. Analyzes procurement data for negotiations and decision-making, collaborates with legal, finance, data protection, and information security teams, and explores AI applications using tools such as Claude and Gemini.

Maintains and improves procurement processes and tools, supports vendor sourcing, NDA collection, market research, RFPs, invoicing, and tail-spend management. Collaborates with legal, finance, data protection, and infosecurity teams. Analyzes procurement data to support negotiations and decision-making while exploring AI use cases with tools such as Claude and Gemini.

Own Freenow’s growth strategy and operational initiatives across Spain, focusing on increasing demand, completed rides, and marketplace performance. Identify growth opportunities, develop business cases, lead cross-functional projects and product rollouts, and optimize experiments. Partner with Product, Pricing, Marketplace, Marketing, and Operations teams while advising the General Manager with market intelligence and recommendations. Manage external stakeholders such as airport authorities and venue operators. Travel is required approximately 20% of the time.

Owns Freenow’s demand growth strategy in Spain, identifying and executing initiatives that increase completed rides and marketplace performance. Responsibilities include developing business cases, analyzing performance, leading product launches and marketplace experiments, adapting global strategies to local markets, managing external partnerships, monitoring competitors and customer behavior, and advising the General Manager. The role requires cross-functional project leadership, operational execution, and data-driven decision-making.

Lead a software engineering team responsible for Freenow’s Rider customer-facing systems across European markets. Drive delivery, technical decisions, incident management, reliability, and operational excellence while partnering with Product and Design. Coach engineers, build team culture, support career development, and translate product strategy into execution plans. The role involves scaling support technology, improving engineering processes, managing technical debt, and ensuring high-quality, maintainable software.

Lead product development for B2B mobility integrations, owning roadmap from pilot to scale. Define specs, prioritise features by commercial impact, coordinate cross-functional stakeholders, manage dependencies, track KPIs, and deliver scalable revenue-generating products focused on automated booking workflows and non-app ordering.

Own and improve core rider journey features by identifying friction through data and user research. Define problems, run experiments and prototypes, drive conversion, engagement and retention, align stakeholders, and partner with engineering, design, data, marketing and operations to deliver product outcomes.

Drive the design, implementation, maintenance, optimization, and scalability of CRM systems across nine markets. Build automations, integrations, personalization, segmentation, and ETL processes using Braze, SQL, Python, HTML, CSS, and JavaScript. Ensure data quality, compliance, and system performance; analyze CRM data; troubleshoot issues; manage vendors; document systems; and collaborate with marketing, product, engineering, and international stakeholders.

Drive the design, implementation, maintenance, and optimization of CRM systems across nine markets. Build automated workflows, integrations, personalization, in-app messages, and email templates while ensuring data quality, compliance, scalability, and performance. Analyze CRM data, develop SQL and Python segmentation and ETL scripts, troubleshoot issues, manage technical vendors, and document systems. Collaborate with marketing, product, engineering, and data teams to translate business opportunities into technical CRM solutions.

Lead the technical design, implementation, maintenance, and optimization of Braze-based CRM systems across nine markets. Build marketing automations, integrations, personalization, in-app messages, and email templates. Ensure data quality, compliance, scalability, and system performance while analyzing CRM data for insights. Partner with marketing, product, engineering, operations, and data teams; manage vendors; document systems; and use SQL and Python for segmentation and ETL processes.

Support CRM with deep-dive analyses, build customer segmentations, design and measure lifecycle campaigns, implement AI-driven marketing tech, and create dashboards to track performance and improve data quality.

Lead marketing analytics for CRM and lifecycle marketing across Europe: analyze customer data, build segmentations, optimize campaigns, develop dashboards, and support AI-driven personalization and marketing tech implementation.

Lead and manage Lyft/Freenow's European autonomous vehicle partnerships end-to-end: originate and negotiate deals, track partner deliverables, expand deployments, inform strategy, and represent Europe in global AV BD discussions.

The Client Travel Sales Manager is responsible for acquiring new clients, managing existing portfolios, and strategizing sales initiatives in hospitality-focused sectors. The role involves field-based activities, client interaction, and using a sales engagement platform to drive growth and improve services.

Manage AV partnerships for Freenow by Lyft in Europe, driving relationship building, negotiations, and pipeline development for autonomous vehicle commercialization.

Analyze product data to identify opportunities, evaluate feature performance, and guide data-driven product decisions. Partner with product squads, engineers, designers, and researchers to define requirements, build analyses and dashboards, maintain ETLs, and evaluate A/B tests. Communicate actionable insights and recommendations to stakeholders and senior management throughout the product lifecycle.

Work with product squads to discover opportunities, run analyses and A/B tests, own end-to-end investigations, create dashboards, and recommend data-driven product decisions to stakeholders and senior management.

Analyze product data to identify opportunities, validate hypotheses, evaluate A/B tests, and measure feature performance. Partner with product managers, designers, developers, researchers, and data engineers throughout the product lifecycle. Own analyses from ideation through communication, create dashboards and insights, maintain data processes, and provide actionable recommendations that support product prioritization and data-driven decisions.