Jobs at FreedomCare

The SharePoint Knowledge & Learning Administrator will design and maintain a centralized SharePoint knowledge system, manage LMS operations, and develop training content for employees and caregivers.

The Operations Manager oversees Ohio operations in personal care and structured family caregiving, ensuring compliance and quality service delivery while managing a team and improving processes.

Oversee Michigan operations for FreedomCare, ensuring compliant service delivery, managing day-to-day operations, and leading a team across service lines due to regulatory standards.

As a Multimedia Specialist, you'll produce engaging video content, manage multimedia projects, and collaborate to enhance training and marketing through captivating visuals.

Implement and document standardized intake and onboarding processes for new-state launches. Train staff, manage caregiver and patient onboarding using Salesforce and TalkDesk, ensure compliance with HIPAA and state regulations, troubleshoot operational issues, and collaborate across teams to optimize launch performance.

The Sr. Accountant will oversee multi-entity ERP closes, lead workpaper preparation, manage reconciliations, and ensure GAAP compliance. This role involves collaboration with finance teams and optimization of accounting processes using technology.

Manage accounts receivable within a healthcare revenue cycle environment: review outstanding balances, research payment and claim discrepancies, assist with payment posting and reconciliations, support billing activities, partner with internal teams to resolve account issues, escalate recurring problems, and support reporting and month-end close tasks to improve collections and cash flow.

Lead and coach a team of Intake Specialists to deliver excellent patient and caregiver service. Manage performance, resolve escalations, monitor workflows for compliance, drive process improvements, train staff, and maintain partner relationships to meet case management metrics.

Supervise and coach Intake Specialists to deliver exceptional patient and caregiver enrollment services. Manage performance, workflows, compliance, partner relationships, escalations, hiring, and training. Identify process improvements, disseminate guidance from leadership, and drive team metrics to meet case targets.

Lead statewide operations for FreedomCare's Georgia office, building a team, creating metrics and quality-control systems, hiring and training staff, ensuring compliance with state laws and certifications, implementing and refining processes, and collaborating with product/tech teams to align software with operational workflows while fostering a positive culture and continuous improvement.

The Onboarding Specialist I manages caregiver onboarding activities, ensuring paperwork completion, education, and coordination for start of care, while upholding compliance and case management standards.

Develop and maintain a centralized knowledge base and LMS, create training content, and support employee training and development across FreedomCare.

The Director of Revenue Cycle Management will lead revenue cycle operations, ensuring efficiency in billing and accounts receivable processes while enhancing cash flow and compliance with regulations.

Support Compliance team by conducting and responding to internal/external audits, reviewing legal documents, investigating fraud/waste/abuse, performing quality assurance and case reviews, assisting with I-9 approvals and conflict reporting, generating daily reports, and serving as a resource for escalated compliance concerns.

The Learning Experience Designer creates engaging learning solutions, collaborates with stakeholders, evaluates learning effectiveness, and integrates AI tools to enhance training outcomes.

The Learning Experience Designer at FreedomCare creates engaging learning solutions, partners with stakeholders to assess needs, and leverages modern technologies for effective training delivery.

The Senior Manager of Revenue Cycle Management will oversee the revenue cycle operations, enhancing efficiency and accuracy, and lead a team to optimize billing processes and cash flow across multi-state healthcare environments.

Support caregiver onboarding and intake by completing eligibility and employment paperwork, educating caregivers, maintaining Salesforce case notes, responding to communications within three hours, navigating multiple systems, ensuring HIPAA compliance, and meeting enrollment targets. Hybrid role requiring travel to patient/caregiver homes as needed.

Analyze large, complex datasets to generate actionable insights; build SQL queries and data pipelines; develop predictive models (regression, clustering, forecasting); create and maintain dashboards; ensure data quality and governance; collaborate with stakeholders to translate findings into business recommendations and document work.

Analyze large datasets, build SQL queries and data pipelines, develop predictive and statistical models, create dashboards, ensure data quality/governance, and translate insights into actionable recommendations for Marketing, Product, Operations, and Workforce teams.