The Business Transformation Program Manager will drive process improvement and program management, implementing operational enhancements and system transformations for the organization.

The QA Analyst will review service compliance, evaluate agent performance, identify defects, and report to leadership while enhancing quality standards.

The People Business Partner at FreedomCare will coach and guide people leaders, handle employee relations, ensure compliance, and support HR initiatives within the company.

The Learning Specialist facilitates engaging training programs and develops content, driving behavior change and supporting organizational goals while fostering a growth-oriented learning culture.

Develop and maintain a centralized knowledge base and LMS, create training content, and support employee training and development across FreedomCare.

As a People Business Partner, you'll support managers and teams by providing guidance, handling employee relations, driving accountability, and ensuring compliance with employment laws, while fostering a positive work environment.

Support compliance by conducting/responding to internal and external audits, investigating fraud/waste/abuse, handling subpoenas and record requests, performing exclusion screening and QA reviews, collaborating with finance on conflicts, and other compliance duties across jurisdictions.

Lead full-cycle, high-volume recruiting from sourcing to offer for nationwide roles. Partner with hiring managers, build proactive pipelines, track hiring KPIs, and improve TA processes and tools to meet aggressive hiring targets.

Coordinate and schedule HHAs to meet patient needs, match caregivers to clients, ensure regulatory compliance and documentation, support recruitment and onboarding, and continuously improve staffing operations and patient experience.

Provide high-level inbound/outbound customer service to restore and enroll patients and caregivers in Pennsylvania CDPAP program. Manage case documentation, navigate e-Paces and health plan portals for eligibility and authorizations, meet enrollment and response-time metrics, and coordinate with internal teams and health plans to resolve Medicaid and onboarding issues.

Serve as primary point of contact for patients and caregivers restoring CDPAP homecare services. Manage high-volume inbound/outbound calls, navigate e-Paces and health plan portals to obtain authorizations, maintain detailed case notes, meet enrollment targets, troubleshoot Medicaid issues, and collaborate cross-functionally to ensure timely service restoration and excellent customer experience.

The HomeCare Sales Specialist I connects with patients and caregivers to promote FreedomCare's services, guiding them through the application and enrollment process while maintaining high levels of customer service.

Perform billing coordination, assist with collections, payment posting, and payroll support. Handle other finance and operations projects, using office and Google productivity tools, while receiving hands-on training.

The SharePoint Knowledge & Learning Administrator will design and maintain a centralized SharePoint knowledge system, manage LMS operations, and develop training content for employees and caregivers.

As a Senior BI Data Analyst, you'll analyze complex datasets, build SQL queries, develop predictive models, and create dashboards to drive insights and recommendations.