Jobs at Frame Security

Prospects into target accounts through calls, email, and LinkedIn; qualifies opportunities, books meetings for Account Executives, and generates pipeline. The role requires high-volume outbound outreach, objection handling, personalized messaging, CRM discipline, lead follow-up, and collaboration with marketing and sales to improve targeting, messaging, and conversion rates.

Coordinate revenue enablement content, process documentation, asset libraries, onboarding programs, training logistics, and field communications. The role converts subject-matter expertise into clear SOPs, seller guides, videos, and learning resources; tracks reviews, deadlines, completion, adoption, and feedback; and supports continuous improvement of recurring enablement workflows. It partners with Sales, Revenue Operations, Product, Solutions Engineering, and Marketing while developing toward ownership of a defined enablement program.

Own full-cycle recruiting for GTM and broader organizational roles, including sourcing, candidate engagement, screening, interview coordination, offers, and closing. Partner with hiring managers, build talent pipelines, maintain ATS data, improve candidate experience, and enhance recruiting processes, employer branding, and automation. The role requires strong sourcing, communication, organization, recruiting operations, and startup adaptability in a high-growth technology or cybersecurity environment.

Supports prospects and enterprise customers across Latin America through technical evaluations, proofs of value, deployments, workshops, troubleshooting, and renewals. Configures identity, SSO, email, and allowlisting requirements; partners with Sales, Customer Success, Product, and Engineering; and creates scalable documentation and playbooks. Requires fluent English and Spanish, strong enterprise IT fundamentals, and 2–5 years of customer-facing technical experience.

Owns full-cycle recruiting across R&D, Product, and GTM, including sourcing, screening, interviewing, offer negotiation, and closing. Builds talent pipelines, maps technical markets, partners with hiring managers, advises on hiring decisions, delivers strong candidate experiences, and improves recruiting metrics and processes. Requires high-tech startup talent acquisition experience, technical sourcing expertise, negotiation skills, English and Hebrew fluency, and familiarity with Israel’s elite technology military units.

Own the full sales cycle for new business, from prospecting and qualification through closing. Generate pipeline through outbound outreach, demand generation, social media, trade shows, and channel partners. Lead technical and business discovery, build cybersecurity business cases, support proof-of-concepts with Sales Engineering, and develop partner co-selling relationships. Success is measured by recurring revenue, new logo acquisition, pipeline generation, and win rate.

Build and lead Frame’s post-sale customer success function from the ground up. Define customer journeys, onboarding, playbooks, health scoring, QBRs, and the CS technology stack. Own retention, renewals, expansion, adoption, and customer health metrics while managing executive relationships and escalations. Partner with Product, Sales, and Marketing, recruit and coach the CS team, and establish scalable processes that improve customer outcomes and reduce churn.

Coordinate high-volume interview scheduling, maintain accurate ATS data and recruiting workflows, support candidate experience, source talent, conduct recruiter screens, and eventually manage full-cycle searches. The role also contributes to employer branding and recruiting process automation in a fast-paced startup environment.

Own Frame’s visual brand across digital, physical, sales, marketing, and event surfaces. Build scalable design systems, templates, component libraries, and brand guidelines. Create polished decks, proposals, case studies, print materials, and collateral. Translate complex cybersecurity and AI concepts into compelling visuals, while using AI tools to accelerate design workflows and establish repeatable systems. Work independently in a fast-moving environment with strong typography, layout, and detail-oriented design execution.

Build and lead Frame’s post-sale customer success function, defining customer journeys, onboarding, playbooks, health scoring, QBRs, and technology processes. Own retention, renewals, expansion, adoption, and customer health metrics while managing executive relationships and escalations. Partner with Product, Sales, and Marketing to improve customer outcomes and advocacy. Recruit, coach, and scale a high-performing CS team in a technical B2B SaaS environment.

Serve as a technical partner throughout the customer journey, supporting sales evaluations, proofs of value, deployments, troubleshooting, workshops, and renewals. Configure identity, SSO, email, and allowlisting requirements; collaborate with Sales, Customer Success, Product, and Engineering; and create scalable documentation and playbooks from recurring customer challenges.

Own technical customer engagement across evaluations, proofs of value, deployment, troubleshooting, and renewals. Configure customer environments, support identity, SSO, email, and allowlisting requirements, lead technical workshops, and translate complex issues into clear solutions. Partner with Sales, Customer Success, Product, and Engineering to drive revenue, retention, and expansion. Document recurring challenges and create scalable playbooks and insights.

Own post-sale customer relationships, onboarding, implementation, success planning, account health, retention, and expansion. Lead business reviews, demonstrate ROI, advocate for customers, collaborate with Sales, Product, and Support, and track adoption, usage, retention, satisfaction, and expansion metrics. The role requires strong stakeholder management, communication, organization, and experience with CRM or customer success tools.

Build, manage, and grow Frame’s value-added reseller ecosystem. Recruit and onboard strategic partners, develop channel sales strategies, enable partners through training and support, create joint go-to-market plans, track partner performance and revenue forecasts, support partner-generated deals, and identify new partnership opportunities. The role owns both partner acquisition and ongoing account growth while collaborating with sales, marketing, and product teams.

Build and maintain multi-environment cloud infrastructure, design reliable CI/CD pipelines, implement security best practices, create monitoring and observability systems, and automate operational processes. The role requires strong Kubernetes, Docker, Terraform, cloud platform, GitOps, production, security, and compliance experience in a high-scale startup environment.

Designs and owns Frame’s visual marketing presence across sales decks, one-pagers, proposals, case studies, websites, campaigns, social media, email, and events. Builds scalable design systems, templates, component libraries, and brand guidelines. Uses AI tools to streamline design workflows, partners with product and R&D on UI work, and maintains brand consistency across teams and channels.

Design and build scalable, resilient backend systems that process large volumes of security data, collaborate with AI and security researchers, ship production features, and define engineering standards.

Conduct high-volume outbound prospecting (calls, email, LinkedIn) to qualify leads, book meetings/demos for Account Executives, manage CRM records, follow up on inbound/partner leads, and collaborate with Sales and Marketing to optimize outreach and pipeline generation.

Design and build polished, performant frontend interfaces that surface complex security insights. Collaborate with product and design, shape frontend architecture, and optimize for performance, scalability, and accessibility.