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Taylor Rose Taylor Rose
Published on July 31, 2026

How Top Tech Companies Build Collaborative Customer-Facing Teams

Discover how customer success teams at leading technology companies partner with sales, engineering, product and support to strengthen customer relationships, improve retention and create meaningful career opportunities in the process.

Taylor Rose Taylor Rose
Updated on July 31, 2025

20 Companies Where You Can Work on Game-Changing AI Right Now

Explore how top tech employers are using AI to automate workflows, personalize experiences and solve real-world problems — and discover your next job in the process.

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Olivia McClure Olivia McClure
Updated on March 13, 2026

How These Companies Balance Experimentation and Stability to Drive Innovation in 2026

Employees from Optum, Motorola Solutions, Airwallex and other growing companies share how innovation shows up in their culture and solutions.

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Taylor Rose Taylor Rose
Updated on October 29, 2025

How These Women in Tech Broke Into Leadership Positions

Discover how women leaders from top tech companies built their careers, found mentorship and led their team to success

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Olivia McClure Olivia McClure
Updated on September 02, 2025

What Product Innovation Looks Like at 17 Top Tech Employers

Technologists from each organization describe a recent project they were proud to work on and how their employers encourage them to be innovative.

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Taylor Rose Taylor Rose
Updated on April 08, 2025

Inside 14 Chicago Tech Companies Where You Can Grow Professionally

Learning new skills is critical in tech today. Here are top Chicago tech companies that want to help you grow.

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Olivia McClure Olivia McClure
Updated on October 17, 2024

Want to Jumpstart Your AI Career? Check Out These 3 Companies

Become an AI expert at FourKites, Sojern and 8th Light, where high-level projects, training programs and more help technologists sharpen their AI skills.

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Taylor Rose Taylor Rose
Updated on June 20, 2024

How These 9 Product Teams Leverage Customer Feedback

A look behind the design curtain shows how these top product teams are building intentional feedback into their product design.

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Conlan Carter Conlan Carter
Updated on April 08, 2025

How These Hybrid Teams Keep Work-Life Flexible

To find the right balance between work and home life, Built In asked four businesses about what makes their hybrid office programs succeed.

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Conlan Carter Conlan Carter
Updated on April 08, 2025

Meet February’s Featured Chicago Companies

Built In Chicago is gearing up for sunnier days ahead with three standout organizations.

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Build and productionize AI agents for customer support, voice interactions, and carrier onboarding. Develop primarily backend applications in Python and Java or Go, design databases and APIs, integrate frontend components, troubleshoot production workflows, conduct code reviews, and deploy services with Kubernetes. Collaborate with product, engineering, DevOps, US teams, and customers to deliver supply chain platform capabilities.
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Supports Sales, Customer Success, and Implementation teams by scoping complex SaaS services opportunities, assessing implementation risks, gathering requirements, designing business processes, and finalizing statements of work. Leads prospect workshops, reviews ROM estimates, manages scope and commercial terms, supports RFPs, develops implementation collateral, trains Sales teams, and ensures smooth handoffs into implementation for enterprise supply chain customers.
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Lead enterprise SaaS implementations for Global 1000 supply‑chain customers. Serve as trusted advisor and project manager, develop roadmaps, coordinate internal and external stakeholders, run trainings and executive reviews, ensure adoption, and drive continuous improvement across implementation programs.