Jobs at Forward Networks

Owns sales strategy and revenue growth across HHS, DHS, and other federal civilian accounts. Responsibilities include prospecting, opportunity qualification, relationship development, competitive analysis, pipeline management, quota attainment, and communicating Forward Networks’ technical and business value. The role requires strong federal technology sales experience, particularly with HHS and DHS, plus knowledge of networking, security, enterprise software, and IT infrastructure.

Own Air Force federal sales strategy, pipeline development, lead generation, client relationships, competitive analysis, and quota attainment. Build a pipeline exceeding three times the revenue target while communicating the value of Forward Networks’ network management and security platform to technical and executive stakeholders. The role requires 7–10 years of successful Department of Defense sales experience, preferably involving enterprise software and recurring-revenue models.

Drives adoption of network automation capabilities through technical workflows, integrations, lab environments, content, demos, training, and thought leadership. Partners with Product, Sales, Solutions, and Marketing teams to shape use cases, enable field teams, support customers and events, and influence product roadmap and market positioning.

Leads a 40-person applications engineering organization across the US and India. Owns people development, architecture, execution, quality, delivery, and organizational scaling. Partners with Product Management and UX to shape priorities and product direction, while guiding backend and frontend technical decisions. Drives predictable delivery, engineering standards, release readiness, security, performance, testing, and continuous improvement. Also advances AI adoption across the software development lifecycle.

Prepare daily accounting transactions, balance sheet reconciliations, income statement analyses, financial reports, audit materials, and transactional accounting processes including Procure-to-Pay and Order-to-Cash. Develop accounting policies and procedures, support ad hoc projects, and apply GAAP and ASC 606 revenue recognition. The role requires strong attention to detail, critical thinking, adaptability, and proficiency with accounting and productivity software in a fast-growing startup environment.

Own revenue operations across Sales and Customer Success, connecting acquisition through renewal and expansion. Responsibilities include GTM planning, territory and quota support, forecasting, CRM and customer-success platform administration, cross-functional handoffs, workflow automation, dashboards, business reporting, metric definition, and leadership analysis. The role initially emphasizes customer adoption and retention in an enterprise B2B SaaS environment.

Lead a team of Systems Sales Engineers, drive revenue growth, engage in technical opportunities, and execute POCs, while mentoring the team.

Provides post-sales technical leadership for enterprise customers, serving as a networking subject matter expert, guiding platform adoption, resolving technical issues, and coordinating with Product, Engineering, Sales, and Marketing. The role requires customer-facing networking experience, strong communication and analytical skills, knowledge of multiple network vendors, onsite customer presence in New York-area locations, and 10% travel.

The role involves supporting enterprise sales by serving as a technical resource, managing technology evaluations, and ensuring customer satisfaction in large enterprise accounts.

Maintain and administer Salesforce and connected sales tools to support quote-to-cash, pipeline, forecasting, and reporting. Build declarative solutions, manage users and data hygiene, troubleshoot integrations, coordinate vendors, and support larger RevOps projects with requirements, testing, and rollouts while partnering cross-functionally with Sales, Finance, CS, and Marketing.

Own and execute territory sales strategy to generate Fortune 1000 opportunities, qualify leads, build strategic client relationships with frequent face-to-face engagement, analyze opportunities using data and market research, and maintain competitive and client databases to achieve quarterly and annual quota.

Drive territory sales strategy to generate and qualify Fortune 1000 opportunities, meet quota, build strategic client relationships, analyze market/competitive data, and maintain client databases to sell enterprise networking/security software.

Build and lead the SRE function: define SLOs/SLIs/error budgets, own observability and incident response, embed reliability in SDLC, and scale the SRE team for a distributed SaaS platform.

The Senior Software Engineer will design and develop backend services, optimize scalability and reliability, and improve monitoring frameworks for the SaaS platform.

Lead and build the end-to-end post-sale customer success function to drive onboarding, adoption, retention, and expansion. Own metrics like NRR and GRR, create CS playbooks, tooling, health signals, and early-warning systems. Engage key accounts, close product feedback loops with Product and Engineering, partner with Sales and Marketing, and hire and scale the customer success team.

The Senior Systems Engineer will support the sales team, manage technology evaluations, deliver product demos, and maintain customer relationships in enterprise accounts.