Jobs at Forward Networks

Prepare daily accounting transactions, balance sheet reconciliations, income statement analyses, financial reports, audit materials, and transactional accounting processes including Procure-to-Pay and Order-to-Cash. Develop accounting policies and procedures, support ad hoc projects, and apply GAAP and ASC 606 revenue recognition. The role requires strong attention to detail, critical thinking, adaptability, and proficiency with accounting and productivity software in a fast-growing startup environment.

Provide post-sales technical leadership, guide enterprise customers through platform adoption, resolve technical issues, and advise on networking technologies. Collaborate with Product Management, Engineering, Sales, and Marketing while serving as a subject matter expert. The role requires customer-facing networking experience, strong communication and troubleshooting skills, and knowledge of multiple network vendors. Remote work is available with 10–20% travel for customer and internal meetings.

Own revenue operations across Sales and Customer Success, connecting acquisition through renewal and expansion. Responsibilities include GTM planning, territory and quota support, forecasting, CRM and customer-success platform administration, cross-functional handoffs, workflow automation, dashboards, business reporting, metric definition, and leadership analysis. The role initially emphasizes customer adoption and retention in an enterprise B2B SaaS environment.

Develop and maintain Java-based network query engines, programming languages, domain-specific languages, and language-support tools. Apply programming-language and database-system concepts to query optimization, parsing, type checking, compilers, static analysis, performance optimization, and IDE plugins. Collaborate with AI experts on natural-language interfaces for domain-specific languages.

Develop and optimize Java software for network management, including network device models, configuration infrastructure, data collection, and testing systems. Contribute to large codebases, software architecture, and engineering initiatives while collaborating with networking, distributed systems, big data, and search experts. The role requires understanding of networking fundamentals and may involve protocols and technologies such as BGP, OSPF, IPv4/IPv6, MPLS, VLAN, and VXLAN.

The Regional Sales Director will develop and execute sales strategies, identify leads, build client relationships, and analyze sales opportunities to achieve quotas.

Lead a team of Systems Sales Engineers, drive revenue growth, engage in technical opportunities, and execute POCs, while mentoring the team.

Provides post-sales technical leadership for enterprise customers, serving as a networking subject matter expert, guiding platform adoption, resolving technical issues, and coordinating with Product, Engineering, Sales, and Marketing. The role requires customer-facing networking experience, strong communication and analytical skills, knowledge of multiple network vendors, onsite customer presence in New York-area locations, and 10% travel.

The role involves supporting enterprise sales by serving as a technical resource, managing technology evaluations, and ensuring customer satisfaction in large enterprise accounts.

Lead and drive engineering programs end-to-end: release management, cross-functional initiatives, status reporting, process design, and automation/AI adoption to ensure on-time delivery and alignment across product, engineering, and technical field teams.

Maintain and administer Salesforce and connected sales tools to support quote-to-cash, pipeline, forecasting, and reporting. Build declarative solutions, manage users and data hygiene, troubleshoot integrations, coordinate vendors, and support larger RevOps projects with requirements, testing, and rollouts while partnering cross-functionally with Sales, Finance, CS, and Marketing.

Own and execute territory sales strategy to generate Fortune 1000 opportunities, qualify leads, build strategic client relationships with frequent face-to-face engagement, analyze opportunities using data and market research, and maintain competitive and client databases to achieve quarterly and annual quota.

Drive territory sales strategy to generate and qualify Fortune 1000 opportunities, meet quota, build strategic client relationships, analyze market/competitive data, and maintain client databases to sell enterprise networking/security software.

Build and lead the SRE function: define SLOs/SLIs/error budgets, own observability and incident response, embed reliability in SDLC, and scale the SRE team for a distributed SaaS platform.

The Senior Software Engineer will design and develop backend services, optimize scalability and reliability, and improve monitoring frameworks for the SaaS platform.

Lead and build the end-to-end post-sale customer success function to drive onboarding, adoption, retention, and expansion. Own metrics like NRR and GRR, create CS playbooks, tooling, health signals, and early-warning systems. Engage key accounts, close product feedback loops with Product and Engineering, partner with Sales and Marketing, and hire and scale the customer success team.

The Senior Systems Engineer will support the sales team, manage technology evaluations, deliver product demos, and maintain customer relationships in enterprise accounts.

Drive outbound prospecting to Federal civilian accounts, generate qualified pipeline by booking discovery calls and demos, research accounts and personas, articulate Forward Networks' digital twin value, collaborate with Sales and Marketing, maintain Salesforce CRM records, and stay current on networking/security/cloud trends.