Jobs at Forward Networks

Maintain and administer Salesforce and connected sales tools to support quote-to-cash, pipeline, forecasting, and reporting. Build declarative solutions, manage users and data hygiene, troubleshoot integrations, coordinate vendors, and support larger RevOps projects with requirements, testing, and rollouts while partnering cross-functionally with Sales, Finance, CS, and Marketing.

The role involves supporting enterprise sales by serving as a technical resource, managing technology evaluations, and ensuring customer satisfaction in large enterprise accounts.

Own and execute territory sales strategy to generate Fortune 1000 opportunities, qualify leads, build strategic client relationships with frequent face-to-face engagement, analyze opportunities using data and market research, and maintain competitive and client databases to achieve quarterly and annual quota.

The Regional Sales Director will drive sales for Federal Systems Integrators, execute growth strategies, manage relationships with FSI accounts, and achieve sales targets for technology solutions.

Build and lead the SRE function: define SLOs/SLIs/error budgets, own observability and incident response, embed reliability in SDLC, and scale the SRE team for a distributed SaaS platform.

The Senior Software Engineer will design and develop backend services, optimize scalability and reliability, and improve monitoring frameworks for the SaaS platform.

Lead and build the end-to-end post-sale customer success function to drive onboarding, adoption, retention, and expansion. Own metrics like NRR and GRR, create CS playbooks, tooling, health signals, and early-warning systems. Engage key accounts, close product feedback loops with Product and Engineering, partner with Sales and Marketing, and hire and scale the customer success team.

The Senior Systems Engineer will support the sales team, manage technology evaluations, deliver product demos, and maintain customer relationships in enterprise accounts.

Lead design, launch, and scaling of Forward Networks' partner ecosystem (MSPs, SIs, resellers, technology partners). Build partner program, enable regional channels, establish C-level partner relationships, drive partner-sourced and partner-influenced revenue, and collaborate cross-functionally on packaging, co-marketing, enablement, and co-sell motions.

Drive outbound prospecting to Federal civilian accounts, generate qualified pipeline by booking discovery calls and demos, research accounts and personas, articulate Forward Networks' digital twin value, collaborate with Sales and Marketing, maintain Salesforce CRM records, and stay current on networking/security/cloud trends.

The Regional Sales Director will develop and execute sales strategies, identify leads, build client relationships, and analyze sales opportunities to achieve quotas.

Lead a team of Systems Sales Engineers, drive revenue growth, engage in technical opportunities, and execute POCs, while mentoring the team.

Lead and drive engineering programs end-to-end: release management, cross-functional initiatives, status reporting, process design, and automation/AI adoption to ensure on-time delivery and alignment across product, engineering, and technical field teams.