Jobs at Fortna

The Workday Reporting and Security Analyst develops and maintains Workday reports, dashboards, calculated fields, and People Analytics to deliver workforce insights. The role gathers reporting requirements, validates data, troubleshoots issues, conducts release testing, and documents solutions. It also administers Workday security roles and policies, audits access, enforces privacy and SOX controls, supports internal and external audits, and partners with HR, Finance, IT, vendors, and business stakeholders.

Designs and delivers electrical engineering solutions for material handling, conveyor, and sortation systems. Responsibilities include electrical design, power calculations, interface and risk analyses, specifications, bills of materials, installation and as-built documentation, design change management, and site support. The role coordinates with multidisciplinary engineering teams, resolves technical challenges, improves engineering processes, advises stakeholders, and may guide less experienced colleagues.

The posting provides only general company information and does not include specific responsibilities, qualifications, technologies, compensation, travel, or clearance requirements for the Associate Project Manager role.

Develop new business and expand strategic customer accounts for FORTNA’s sortation solutions across Europe. Sell complex B2B automation solutions involving sortation, conveyor systems, software, controls, and material handling. Build customer relationships, identify market opportunities, develop commercial propositions with technical teams, understand operational needs, achieve sales targets, and strengthen FORTNA’s market presence through industry networking. The role requires regular European travel and a hybrid office schedule.

Leads a controls support engineering team responsible for post-commissioned warehouse automation systems. Oversees technical issue resolution, escalations, resource allocation, documentation, system reliability, and customer satisfaction. Develops measurable cross-training programs across multiple controls platforms, tracks capability progress through KPIs and skills matrices, and mentors team members. Collaborates with software, mechanical, and site operations teams to improve system performance and support processes.

Provides L2/L3 customer-facing software support for client systems, including on-call troubleshooting, issue analysis, remote support, and implementing fixes. Collaborates with product and engineering teams to resolve complex, high-priority problems. Maintains software code and documentation while applying Java, database, web services, microservices, REST, and distributed architecture expertise in a high-transaction environment. Weekend shifts may be required.

Owns the end-to-end Problem Management lifecycle for recurring and high-impact incidents affecting warehouse automation systems. Leads root-cause analysis, maintains problem records and known-error documentation, coordinates corrective and preventive actions, supports major incidents, and validates permanent fixes. Investigates issues across WES, WCS, WMS, PLCs, robotics, infrastructure, databases, networks, and integrations. Partners with engineering, operations, support, customers, and vendors while coordinating change and release activities to improve reliability and reduce operational disruption.

Monitor and manage high-volume support ticket queues, including SLA performance, backlog, aging, assignment, routing, workload balancing, escalations, and customer updates. Analyze operational metrics, identify service risks, coordinate corrective actions across technical teams and leaders, maintain dashboards and procedures, and recommend workflow, automation, routing, and self-service improvements. The role requires sound judgment, strong communication, and independent decision-making across extended-hours operations.

Leads real-time response to Priority 1 and major Priority 2 incidents in automated warehouse environments. Coordinates engineering teams, customer operations, vendors, and executives through troubleshooting and service restoration. Manages incident communications, documentation, escalation, post-incident reviews, root-cause actions, metrics, SLA compliance, and continuous improvement. Maintains response playbooks and supports on-call and after-hours escalations, primarily during overnight hours with frequent presence at customer facilities.

Design and document electrical and pneumatic controls for material handling systems. Lead medium-scope projects through detailed design and implementation, coordinate with suppliers and project teams, produce electrical deliverables, support installation and commissioning, and use AutoCAD, E-Plan and Promis-e for drawings.

Senior customer-facing delivery leader responsible for end-to-end execution of multiple, concurrent automation programs across dispersed sites. Owns stakeholder relationships, financial performance, risk management, and cross-functional coordination to deliver MHE, robotics, WCS/WMS, and integrated software implementations while mentoring teams and ensuring program alignment with customer and company strategy.

The Mechanical Engineer will design project requirements, manage engineering schedules, interface with clients, and support installation efforts while ensuring compliance with specifications. They will lead engineering teams, manage project scope, and communicate effectively across departments.

As a Tech Support Coordinator, serve as the first contact for customers with technical issues, providing analysis, communication, and resolution support while also contributing to continuous improvement efforts.

The Controls Engineer confirms design and functionality of automated sortation systems by troubleshooting, programming PLC and HMI, and supporting project delivery with a focus on industrial controls.

Design and develop high-transaction Warehouse Execution System (WES) applications on RHEL/OEL. Lead design reviews, support SDLC planning, assist QA/infrastructure with deployment and test automation, mentor junior engineers, provide remote and onsite client support including TCP/IP networking and troubleshooting.

Lead design, programming, commissioning, and troubleshooting of automated sortation control systems. Develop modular PLC code and HMIs (Ignition/Siemens), diagnose I/O, VFDs, controllers and networks, create electrical drawings, mentor junior engineers, coordinate vendors/customers, and support field commissioning and acceptance testing with significant travel.

The Software Solution Architect will act as an SME for warehouse software, translating operational needs into software requirements and guiding teams through testing and commissioning processes.

Lead targeted, vertical-based sales of Fortna's supply chain solutions, managing complex, consultative selling cycles for integrated hardware and software implementations. Build industry plans, develop client business cases, manage account/opportunity plans, respond to RFPs, and represent Fortna at industry events while leading team-based sales efforts and maintaining client relationships.

The Senior Electrical Program Engineer provides expertise in pre-award engineering projects, ensuring compliance with technical standards, managing scopes, schedules and budgets, and facilitating communication across teams.

Lead mechanical engineering for medium-to-large material handling and conveyor projects from design through installation. Provide technical leadership, ensure compliance with customer requirements, manage deliverables, schedules, change orders, and cross-functional coordination. Mentor project engineers, resolve technical and constructability issues, review engineering drawings, and drive continuous improvement in engineering quality and project execution.