Jobs at Forterro

Lead conversion rate optimization and experimentation across 20+ websites. Own the testing roadmap, prioritize initiatives, develop hypotheses, optimize landing pages and conversion journeys, and manage research through implementation, analysis, and reporting. Collaborate with analytics, web, SEO, paid media, marketing operations, product, UX, developers, and designers to improve lead generation, pipeline contribution, customer experience, and experimentation maturity.

Support existing software customers by building relationships, responding to enquiries, understanding business needs, identifying upsell opportunities, and contributing to customer retention and account growth. The role involves proactive customer engagement across phone, video, and in-person meetings, collaboration with internal teams, and development toward managing an independent account portfolio.

Support technical project activities under close supervision: plan and schedule tasks, update documentation and status, gather stakeholder information, track vendor integration, perform basic analysis and minor system updates, assist quality reviews, and escalate non-routine issues to senior team members.

Implement abas-ERP financial modules: gather requirements, perform functional analysis, monitor project execution, collaborate with programmers to develop solutions, and train key users. Provide finance and accounting subject-matter expertise, advising clients on digital transformation and compliance with Spanish tax regulations (SII, TicketBAI, VAT). Onboarding includes intensive functional training, mentoring, and shadowing on customer projects.

Lead email marketing strategy and operations, develop advanced email journeys, optimize funnel performance, and drive platform and process improvements. Influence stakeholders and senior leadership, manage A/B testing, collaborate across marketing teams, and deliver measurable channel outcomes at scale.

Design, develop, test and maintain cross-platform desktop and mobile applications (iOS/Android) using C#, .NET MAUI/Blazor. Collaborate with product, UX and QA, integrate RESTful APIs, work with platform-specific APIs (sensors, camera), and produce technical documentation while following best practices and improving the development lifecycle.

Make outbound and inbound sales calls to leads and existing customers to promote and sell Forterro products, identify needs, close sales, coordinate with finance and other teams, track interactions in CRM, and report performance to management to meet sales targets.

Lead and build a Compensation & Benefits Centre of Excellence across EMEA and APAC. Define total rewards strategy, implement EU pay transparency, manage annual compensation cycles, design global benefits and wellbeing programs, provide reward governance, support M&A and equity management, and deliver data-driven analytics and HRIS-aligned reporting to senior stakeholders.

Lead abas-ERP implementations for manufacturing clients: gather requirements, monitor project execution, collaborate with programmers to develop solutions, train key users, and present ERP features and modules. Participate in intensive initial training and mentoring, and support process improvement and client relationship building.

Lead product development for platform areas of Jeeves ERP, translating roadmap into requirements and prioritized backlogs, collaborating with stakeholders, guiding delivery teams, improving processes, ensuring quality and cloud transition/integration with MyForterro.ai, and coaching junior colleagues.

Lead product development for Jeeves ERP platform areas (clients, server, cloud services and APIs). Translate roadmap into prioritized backlog and actionable requirements, collaborate with stakeholders and customers, guide delivery teams, ensure release quality, improve processes, and coach less-experienced colleagues.

Lead product development for platform areas of Jeeves ERP, translating roadmap into prioritized backlogs and actionable requirements. Drive cloud migration and platform integrations, collaborate with stakeholders, guide delivery teams, improve processes, ensure release quality, and mentor junior colleagues.

Lead product development for manufacturing and supply-chain processes in Jeeves ERP. Translate roadmap into prioritized backlog and actionable requirements, collaborate with stakeholders and customers, guide delivery teams, ensure release quality, identify process and product improvements, and coach junior colleagues.

Deploy and install client software per schedule, verify client hardware/software prerequisites, follow and improve technical installation documentation, communicate with customers during installs, and ensure post-installation environments are fully operational.

Lead product development for manufacturing and supply chain in Jeeves ERP. Translate roadmap into prioritized backlog and actionable requirements, collaborate with stakeholders and customers, guide delivery teams, review release documentation, improve processes and tooling, ensure delivery quality, and coach less experienced colleagues.

Support sales as a presales/services partner for Jeeves ERP: scope and budget ERP landscapes, prepare tender responses and SOWs, create target architectures and implementation concepts, estimate effort, manage partner relationships, mitigate project risks, and ensure smooth handoff to project delivery.

Generate new business via outbound calls, qualify leads, schedule sales appointments, conduct market research, develop targeted sales strategies, manage CRM data (HubSpot/Pardot), support B2B campaigns and events, run follow-up campaigns, and collaborate with Sales, Marketing, and ERP Consulting.

Design, develop, test, and document C#/.NET software (desktop and cross-platform mobile). Analyze requirements, mentor teammates, collaborate with product/QA/UX, optimize performance, and propose process improvements.

Lead product development for manufacturing and supply-chain processes in Jeeves ERP. Translate roadmap into prioritized backlog, define requirements, collaborate with stakeholders and customers, guide delivery teams, ensure release quality, identify process and tooling improvements, and coach less experienced colleagues to deliver manufacturing and SCM features.

Serve as first point of contact for customers using windows, doors, and facades software. Triage and diagnose issues via email, Zendesk, or phone; guide users to resolution, document tickets, monitor progress, escalate to 2nd line when needed, and assist with installations and license updates to ensure customer satisfaction.