Teams at Forterro

Lead conversion rate optimization and experimentation across 20+ websites. Own the testing roadmap, prioritize initiatives, develop hypotheses, optimize landing pages and conversion journeys, and manage research through implementation, analysis, and reporting. Collaborate with analytics, web, SEO, paid media, marketing operations, product, UX, developers, and designers to improve lead generation, pipeline contribution, customer experience, and experimentation maturity.

Support existing software customers by building relationships, responding to enquiries, understanding business needs, identifying upsell opportunities, and contributing to customer retention and account growth. The role involves proactive customer engagement across phone, video, and in-person meetings, collaboration with internal teams, and development toward managing an independent account portfolio.

Support technical project activities under close supervision: plan and schedule tasks, update documentation and status, gather stakeholder information, track vendor integration, perform basic analysis and minor system updates, assist quality reviews, and escalate non-routine issues to senior team members.