Jobs at Foodics

Summer internship supporting Partnerships: conduct market research, prepare presentations, follow up with partners, coordinate with Legal/Finance, track partner performance, assist onboarding, and support co-marketing activities.

Handle inbound web and phone inquiries, perform cold calls, qualify and follow up leads, schedule demos, log leads in CRM, support sales operations and marketing campaigns, and build prospect relationships. Work closely with the sales team to accelerate the sales cycle.

The Senior Sales Executive is responsible for generating leads, closing sales, managing partner relationships, and achieving sales targets, particularly in the SaaS sector.

As a Customer Support Specialist, you'll manage client inquiries, conduct satisfaction calls, document communications, and train clients on Foodics products.

The Sales Executive will drive growth by sourcing and closing sales, manage relationships with partners, and utilize CRM systems effectively.

The Sales Executive will drive growth by sourcing and closing sales, generating leads, managing relationships, and leveraging CRM tools.

The Sales Executive will focus on lead generation, closing sales, and maintaining customer relationships while achieving sales targets and KPIs.

The CX Researcher role involves conducting customer feedback outreach initiatives, analyzing sentiment, executing follow-up calls, and generating insights to inform customer experience improvements.

The Renewal Specialist manages customer renewals, engages in proactive issue resolution, and ensures ongoing value realization while preventing churn and retaining ARR.

The Retention Specialist will manage a portfolio of 500 customer accounts, focusing on renewals, reducing churn, and ensuring effective communication while leveraging Salesforce for CRM management.

The Senior Backend Engineer will design and maintain scalable backend systems using .NET and PHP Laravel, improve reliability, and mentor junior engineers.

The Senior Backend Engineer will create, maintain, and debug scalable backend services, focusing on .NET and PHP Laravel technologies, ensuring high performance and reliability.

Drive revenue by sourcing, closing, and expanding partnerships to sell Foodics SaaS to restaurants. Generate leads, manage pipeline, meet KPIs, use CRM and data insights, build partner relationships, and complete product and sales training.

Sell Foodics SaaS to restaurants by generating and closing leads, managing partner relationships, using CRM for pipeline tracking, meeting KPIs, and contributing sales-driven ideas in a fast-paced startup. Fieldwork and ongoing product training required.

Lead reliability, operability, and delivery improvements for a containerized Kubernetes platform on GCP. Design safer CI/CD and deployment workflows, improve runtime configuration and secrets handling, enhance observability and incident response, partner with application teams to reduce toil, and automate operational tasks. Support production services (Cloud SQL, Redis, RabbitMQ) and drive incremental platform improvements.

Own end-to-end people operations across KSA, UAE, UK and MENA: employment contracts, onboarding/offboarding, payroll inputs, benefits administration (medical insurance), HRIS data integrity, compliance with local labor laws and social insurance, audits, policy updates, process improvements, and employee support and engagement.

Manage end-to-end customer onboarding: schedule installations and trainings, deliver on-site and phone training for POS, RMS, Foodics Online and Foodics Pay, build and update menus, recipes and inventory, monitor tasks and SLAs, and handle technical visits and emergency support.

As a Sales Coordinator at Foodics, you'll manage inquiries, generate leads through calls, support the sales team and assist in marketing efforts.

The Pay Expansion Executive will increase Foodics Pay adoption by managing existing customer relationships, identifying sales opportunities, and collaborating cross-functionally to ensure customer satisfaction and revenue growth.

Partner with the CEO to drive strategic initiatives, lead cross-functional projects, prepare executive and board materials, perform market research and financial analysis, monitor KPIs, identify operational improvements, support decision-making, and liaise with stakeholders.