Senior IT Infrastructure Engineer

Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.

The Job in a Nutshell💡

We are looking to hire a Senior IT infrastructure engineer to be reporting to the Director of Digital Enablement-KSA, and be responsible for the delivery of different IT infrastructure projects as well as Network and IT Administration projects, developing of IT policies and procedures ensuring best practice and regulatory compliance, consistent with business values.

If you are someone who has solid experience in the wide scope of IT best practices, energetic, independent, with a strong business acumen and would like to play an instrumental role in the success of our organization as a whole, we would love to meet YOU!

What You Will Do❓

• Translates business strategy into IT strategy defining measurable, executable work plans, developing strategic IT roadmap supporting the business needs and aligned with the corporate overall direction.
• Leads and coordinates implementation of new services, infrastructure, information systems and enhancements to current services to improve administrative, compliance, processes and business operations starting with the business requirements and security controls, in alignment with Foodics operational & strategic goals.
• Provides support services necessary for operational continuity, including infrastructure, information systems, integration, assets and collaboration tools.
• Liaise & align with Cyber & Information Security Strategies. Lead and manage implementation & validation of security controls complying with internal/external regulations.
• Develops and collaborates on policies, procedures, and related documentation to formalize standards, service capability, and service level expectations.

What Are We Looking For❓

• a minimum of five years of experience in a relevant role
• A bachelor’s degree in information technology or any relevant central - MBA is a plus.
• Have the needed experiences allowing them to provide a proven track record of successful IT project delivery, an ability to improve processes practices, and substantial team leadership experience focusing on team development in the relevant industry.
• Knowledge of project and change management, methodologies, techniques, processes.
• Financial and commercial acumen - the ability to quickly understand the business and manage budgets, cost, and profitability management & reporting skills.
• Ability to influence without authority, with high-level communication, Interpersonal skills to cultivate and maintain relationships with internal and external stakeholders to guarantee successful projects communication, and interpersonal skills to develop and maintain relationships with internal and external stakeholders to ensure successful project delivery.
• Previous experience in SaaS, Tech, or relevant fields is preferred.
• Flexible, adaptable, and resourceful when managing changing timelines and multiple deliverables.
• Fluency in Arabic & English (verbal and written).

What We Offer You❗

We believe you will love working at Foodics!

• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.