Jobs at Flagler Health

Support the CEO and CTO through complex calendar management, meeting preparation, travel planning, correspondence, presentations, and expense tracking. Manage front-of-house operations, office supplies, vendors, events, and an upcoming office move. Provide occasional personal support and handle ad hoc operational projects while maintaining discretion, strong judgment, reliability, and proactive problem-solving in a fully onsite startup environment.

Own end-to-end development of a healthcare revenue cycle platform using Vue, TypeScript, Express, and MongoDB. Design contract-first APIs, model clinical and financial data, build shared packages, integrate EHR and health-data systems, and deliver features from specification through production support. The role requires scalable query design, auditable financial workflows, configurable state machines, and strong understanding of healthcare revenue cycle management.

Own production data pipelines ingesting clinical and claims data from EHR systems into Databricks. Responsibilities include data validation, normalization, orchestration, CDC from MongoDB, de-identified research exports, data quality monitoring, incident investigation, safe backfills, and TypeScript orchestration development. The role also supports clinic onboarding and secure handling of protected health information.

Conduct high-volume outbound prospecting to musculoskeletal healthcare practices through email, phone, and LinkedIn. Research target accounts, personalize messaging, qualify inbound leads, book and brief meetings for Account Executives, maintain accurate CRM records, share market feedback, and achieve monthly meeting and opportunity targets. The role is remote and designed for an early-career sales professional who is coachable, organized, resilient, and comfortable with phone-based outreach.

Develop robust Vue.js 3 frontend applications and real-time audio and SMS communication features for patients. Build and test HTTP APIs and internal TypeScript packages using JavaScript, TypeScript, Node.js, and Express.js. Integrate third-party services including Twilio, OpenAI, Databricks, and cloud platforms. Work with SQL and NoSQL databases, monorepos, and highly available applications in regulated healthcare environments.

Own Flagler Health’s AI and automation function by building production automations, managing the automation roadmap, integrating major EHRs, and implementing reliable monitoring and documentation. Identify high-value clinical and back-office workflows, deploy AI tooling and agent frameworks, manage automation vendors, and partner with Engineering, Product, and Operations on scalable integration patterns. Train teammates on AI tools and translate workflow insights into product and operational improvements.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

Lead product strategy and development for healthcare technology products, collaborating with engineering and data science teams. Manage product lifecycle, define KPIs, and prioritize feature development to drive business goals.

Build and deploy full-stack customer-facing solutions for healthcare clinics. Partner directly with clients to understand workflows, clarify requirements, create technical specifications, implement solutions end to end, and support them in live environments. Feed recurring client needs into the core product while communicating effectively with technical and non-technical stakeholders. The role values strong portfolios, independent problem solving, adaptability, and comfort in ambiguous startup environments.

Own product and operational analytics across a healthcare platform, including retention, cohorts, funnels, engagement, metrics, dashboards, and data quality. Partner with Product and Engineering to instrument features, investigate anomalies, identify root causes, and answer open-ended business questions. Translate complex findings into clear recommendations for executives and technical and non-technical stakeholders. The role requires strong SQL, Python or R, communication, analytical reasoning, and comfort in a fast-moving startup.

Own the end-to-end revenue cycle product roadmap, including eligibility, prior authorizations, claims-adjacent workflows, and EHR integrations. Translate clinic operations into product requirements, partner with Engineering on delivery and trade-offs, engage clinics and operations teams, define success metrics, and shape broader platform strategy. The role requires direct revenue cycle experience, strong communication, autonomy in a startup environment, and regular travel to NYC.

Manage assigned healthcare customer relationships to drive adoption and value from Flagler Health's platform. Act as primary contact between customers and internal teams, surface feedback, mitigate risks, identify growth opportunities, and travel ~25% for on-site engagement.

Manage assigned healthcare customers to drive adoption and value from the platform. Serve as primary contact, advocate customer needs internally, identify risks and growth opportunities, and travel ~25% for on-site engagement.

As a remote LPN/LVN, you will manage patient engagement, document health status, and support mobility programs, maintaining patient confidentiality.

Design and maintain backend services, work on real-time applications, implement fault-tolerant workflows, and collaborate with teams to deliver compliance-driven systems.

Design and maintain backend services for healthcare applications, collaborating with teams to ensure reliability and compliance while implementing asynchronous processing.

The Prior Authorization Specialist will manage prior authorization workflows, ensuring timely approvals for procedures and medications in pain management and orthopedics, while navigating payer portals and maintaining documentation standards.

The role involves enrolling patients in Remote Therapeutic Monitoring and Chronic Care Management programs, documenting health status, and providing support through communication and health pointers.

Lead and scale a distributed engineering organization across NYC and Vancouver, define technical strategy and architecture, drive infrastructure, CI/CD, observability and reliability for real-time (audio/SMS) and asynchronous workflows, ensure HIPAA-compliant operations, partner with Product and Operations, and build recruiting, hiring, and headcount planning to support rapid growth.