Jobs at Five-Star

Leads the in-house audiovisual operation at a luxury hotel or resort, overseeing event setup, scheduling, equipment, billing, technical quality, revenue performance, client satisfaction, and team development. Partners with hotel sales, catering, and leadership teams to support event business, consult with clients, recommend AV solutions, prepare proposals, and resolve issues. Manages staffing, training, inventory, and daily AV operations while ensuring hospitality-focused service and reliable event execution.

Leads audiovisual sales for a luxury hotel or resort property, driving revenue through prospecting, client consultation, proposals, relationship management, and event sales. Partners with hotel sales, catering, operations, and production teams to deliver appropriate audiovisual solutions and successful events. Maintains pipelines, supports forecasting, resolves client concerns, represents the company professionally, and mentors sales team members. Requires at least three years of sales experience, strong relationship-building skills, and working knowledge of event audiovisual technologies.

Lead design and delivery of scalable audiovisual and event-technology solutions across hospitality properties. Drive consultative sales, revenue growth, client relationships, and cross-functional alignment from solution design through execution.