Jobs at Five Star Bank

Processes and keys commercial, municipal, and internal loan payment receivables using lockbox software. Prepares remittance materials and correspondence, distributes daily client information, generates and reviews monthly reports, and escalates discrepancies. Requires accurate data entry, strong attention to detail, confidentiality, communication skills, intermediate Microsoft Office proficiency, and the ability to learn banking software. No supervisory responsibilities.

Originates residential mortgage loans by developing referral relationships, generating new business, interviewing applicants, recommending suitable mortgage products, collecting documentation, and monitoring applications through closing. Maintains compliance with mortgage regulations and SAFE Act requirements, uses Salesforce for referrals and communication, collaborates with bank partners on cross-selling, and promotes the bank through community and professional networking. Occasional travel, evening, and weekend work may be required.

Processes deposit account changes, transactions, closures, reconciliations, research, and adjustments with accuracy and timeliness. Supports retail banking staff and customer contact center inquiries, manages high request volumes, monitors account activity, and follows banking policies and regulatory requirements. Assists with deposit operations, departmental projects, and workflow improvements while maintaining strong customer service and attention to detail.

Conducts complex BSA/AML transaction monitoring alerts, OFAC reviews, and CTR filings. Supports quality control, regulatory testing, audit documentation, management reporting, procedure improvements, and workflow coordination. Serves as backup to the BSA/AML Alerts Manager, mentors analysts, evaluates risks, and ensures compliance with applicable regulations and established processes.

Summer Associate supporting information technology functions across digital banking, systems engineering, software engineering, IT operations, and data engineering. Responsibilities may include developing applications, supporting infrastructure, monitoring systems, troubleshooting issues, documenting processes, and improving data governance. The role provides hands-on experience with enterprise IT systems in a regulated banking environment, mentorship, and cross-functional collaboration.

Manages and grows a portfolio of municipal clients, serving as a trusted financial advisor while prospecting new public-sector business. Sells and services municipal deposit, reciprocal deposit, cash management, digital banking, lockbox, and related banking products. Develops proposals, bids on municipal opportunities, supports debt pricing and closings, reviews credit and collateral needs, trains branch staff, and maintains regulatory and market knowledge. Requires frequent travel, relationship management, sales, municipal banking expertise, and operational follow-through.

Supports internal, external, and public relations communications for Five Star Bank. Responsibilities include developing executive messaging, change communications, customer materials, press releases, talking points, media outreach, community event support, intranet updates, and communications reporting. The role coordinates stakeholders, manages communications projects and deadlines, edits content for different audiences, maintains media and communications records, and supports corporate communications planning.

Summer Associate supporting governance, risk, and compliance functions within a community bank. Responsibilities may include regulatory testing, compliance monitoring, risk assessments, third-party reviews, BSA/AML transaction monitoring, fraud investigations, internal audit testing, information security, and reporting. The role offers hands-on experience in a regulated banking environment and requires strong analytical, communication, collaboration, and problem-solving skills.

Supports mortgage lending operations through loan application processing, document verification, compliance reviews, disclosures, closing documentation, pipeline tracking, quality control, and audit activities. Assists with lead generation, client outreach, borrower communication, and relationship building while coordinating with loan officers and underwriting teams. Contributes to mortgage operations, customer experience, and special projects in a regulated banking environment.

Supports wealth management activities including investment research, portfolio analysis, financial planning, client reporting, meeting coordination, estate planning review, trust administration, compliance documentation, and process improvement. The role offers hands-on exposure to investment advisory, fiduciary responsibilities, and client service within a community bank. Candidates should be pursuing Finance, Economics, or a related degree and be available for a full-time hybrid summer program.

Manages and grows relationships with mid-sized and large commercial clients in the Rochester market. Develops lending, deposit, treasury management, and other financial solutions; generates new business and fee income; maintains a commercial loan portfolio; analyzes borrower financials and credit risk; prepares credit memoranda; ensures compliance with lending policies; and participates in community networking and business development activities.

Manages a commercial banking portfolio by supporting relationship managers, preparing credit underwriting and financial analyses, monitoring loan performance and covenant compliance, assessing risk ratings, and maintaining accurate credit documentation. The role reviews renewals, modifications, collateral exceptions, appraisals, environmental reviews, and loan closings while producing portfolio reports and supporting client interactions.