Jobs at fiskaly GmbH

Serve as the technical point of contact for German customers, analyzing and reproducing issues, explaining complex integrations, and coordinating with Sales and Development. Lead technical kickoff calls and onboarding, create documentation and FAQs, improve support processes and self-service, and help adopt AI-enhanced support tools. The role requires strong German and English communication, customer focus, proactive ownership, and the ability to learn APIs, compliance requirements, and technical systems quickly.

Own the full B2B sales cycle for target accounts in the DACH retail technology market, from AI-powered prospecting and outreach through discovery, demos, qualification, negotiation, and signed contracts. Maintain pipeline data in a CRM, learn fiscal compliance and retail technology, improve sales processes, and share market insights with Product and Marketing.

Own full-cycle recruiting across technology, go-to-market, finance, legal, people, and other functions across European markets. Advise hiring managers on role definition, compensation, market conditions, and talent availability. Build proactive pipelines, improve interview processes, scorecards, candidate experience, employer branding, and hiring metrics. Help establish the company’s talent acquisition function and introduce AI and automation into recruiting.

Own fiskaly’s information security management system, lead its ISO 27001 recertification, close audit findings, and manage security risks and compliance programs. Build practical ISMS processes, conduct internal audits, prepare evidence, oversee vendor risk, and partner with Engineering, Product, Legal, and Sales. Maintain ISO 9001 and GDPR frameworks while addressing NIS2 and AI Act requirements. Embed security-by-design into SaaS development and infrastructure, improve automated evidence collection, and advise leadership on business and technical risk.

Supports billing inquiries from customers across several European markets, investigates invoices and usage data, prepares corrections and credit notes, assists with dunning and payment plans, and maintains billing documentation. The role also tracks recurring issues, improves processes and knowledge bases, and collaborates with Accounting, Sales, Data, Product, and Customer Support. It is designed for a currently enrolled student seeking part-time finance experience in a SaaS company.

Own product certifications end to end, translating certification frameworks into product requirements, preparing evaluation evidence, coordinating development teams, and managing evaluators, consultants, and certification bodies. Maintain certification documentation, status records, and compliance tracking; advise internal stakeholders and customers; monitor regulatory changes; represent the company at industry events; and use AI to analyze regulations and support certification artifacts.

Design, build, and deploy resilient Golang microservices for an API-first SaaS platform. Own software architecture, delivery, monitoring, reliability, and API design. Apply AI-assisted development to improve productivity, testing, and documentation; integrate ML capabilities where valuable. Work with cloud-native infrastructure, distributed systems, asynchronous messaging, and relational or NoSQL databases. Mentor junior engineers and communicate complex architecture clearly to technical and non-technical stakeholders.

Own full-cycle sales growth across the DACH market, from territory strategy and AI-powered outbound prospecting through qualification, consultative selling, negotiation, and contract closure. Build and manage pipeline, research target accounts and competitors, optimize sales processes and messaging, explain API-based products to C-level buyers, and provide market insights to Product and Marketing. Maintain accurate CRM data and operate autonomously with minimal management.

Build outbound pipeline and close new-business opportunities across European markets. The Account Executive owns the full sales funnel from prospecting and discovery through solution mapping, negotiation, contract signing, and post-sale support. The role involves selling API-based fiscal compliance and e-invoicing solutions to technical and business buyers, explaining regulated topics clearly, maintaining accurate pipeline data and forecasts, and partnering with Legal and Solution Engineering.

Own positioning and messaging for fiskaly's fiscalization and e-invoicing products across European markets. Define ICPs and GTM plans, run product launches and country expansions, create sales enablement and content, conduct competitive intelligence and market research, track regulatory calendars, and feed customer and market signals into the product roadmap while coordinating with Product, Compliance, Demand Gen, Sales and country teams.

Lead one or more backend engineering teams of 5–12 engineers, owning people development, technical direction, planning, delivery, reliability, and cross-team coordination. Partner with product, SRE, QE, and engineering leadership to deliver multi-quarter outcomes in a regulated, high-SLA distributed-systems environment. Hire and grow engineers, manage technical debt, guide architectural decisions, respond to incidents, and communicate technical priorities to diverse stakeholders.