Jobs at First Investors Financial Services

Perform advanced data mining and predictive modeling using SQL, Python, R, SAS and Power BI. Prepare recurring and ad-hoc portfolio performance reports, identify risk trends and KPIs, validate models, troubleshoot data issues, and present actionable analysis to management. Collaborate with IT and business teams to maintain large datasets and databases.

Validate, code, and process vendor invoices and check requests; reconcile AP balances; prepare payments, month-end entries, 1099s, reports; liaise with vendors and support special projects and training.

Own day-to-day vehicle pricing execution and exception management across channels. Review model outputs, implement documented manual overrides, monitor pricing outcomes, analyze post-execution trends, support testing, recommend auction strategies and process improvements, and escalate pricing risks to stakeholders.

Drive call center reporting and insights by building dashboards, recurring and ad-hoc reports, and executive presentations. Analyze QA, CSAT, NPS and other KPIs, translate data into actionable recommendations, partner with stakeholders and BI teams to maintain data integrity, and support continuous improvement initiatives.

Manage reinstatement process for delinquent auto finance accounts: qualify and assign accounts, coordinate recovery agents, ensure regulatory compliance, process reinstatements/redemptions, maintain records, and support escalations.

Evaluate small business and consumer credit for auto finance applications by analyzing credit reports and financial data, determining credit terms and limits, ensuring policy compliance, communicating decisions to dealers, and negotiating final contract terms. Maintain confidentiality and meet deadlines in a fast-paced environment.

Manage and supervise vehicle titling operations to ensure compliance with state and federal laws. Oversee title releases, repossessions, maintenance, and paper title requests; liaise with DealerTrack, custodian banks, and collateral management. Maintain quality control, monitor metrics, provide training, resolve complex title issues, and support leadership on projects.

Part-time Payment Processor II posts daily payments, researches and resolves account discrepancies, adjusts ledgers, handles exception and recovery transactions, supports collections/recovery/loan servicing, trains/mentors Payment Processor I, liaises with payment partners, and assists with accounting and system upgrade testing.

Contact delinquent auto loan and lease customers via phone, dialer, and written correspondence to collect payments, determine reasons for delinquency, document interactions, offer repayment programs, and recommend repossession or legal action. Meet daily production goals while complying with collection laws and company policies.

Lead financial analysis, forecasting, budgeting, and month-end close for revenue and operating expenses. Develop rolling forecasts, reconcile ledgers, create reporting tools and executive presentations, advise cross-functional teams, identify risks and efficiencies, and support ad hoc projects.

Manage end-to-end payroll processing and benefits administration, ensuring accuracy, compliance (ERISA, ACA, COBRA, HIPAA), vendor management, EDI feed integrity, leave administration (FMLA/ADA), employee support, reporting, audits, and training for payroll/benefits processes.

Analyze large datasets and build/validate predictive models to identify and monitor portfolio risk. Produce recurring and ad-hoc reporting and management presentations, troubleshoot data issues, collaborate with IT and business partners, and support decision-making through actionable analytics.

Provide legal support for automotive finance and leasing: conduct legal research, draft/review/negotiates contracts, advise on regulatory compliance, collaborate with outside counsel, represent the company as appropriate, and maintain confidentiality of consumer information.

Manage repossession process for charged-off vehicle accounts by coordinating vendors, conducting skip tracing, negotiating fees, ensuring legal and compliance adherence, processing reinstatements/redemptions, auditing invoices, and supporting escalations and junior staff to recover assets while protecting sensitive consumer information.

Oversee marshalling and distribution center operations for vehicle remarketing: manage vendor sourcing/onboarding and performance, optimize logistics and inventory, enforce compliance and asset protection, standardize procedures, monitor KPIs, and coordinate cross-functionally to reduce dwell time and costs.

Manage and track collateral documents, liaise with partners/vendors/banks, clear title exceptions, prepare reports and borrower/dealer correspondence, escalate unresolved issues, and perform clerical duties to maintain collateral quality and custodian transfers.

Design and lead enterprise integration architecture using Azure integration services and modern patterns. Translate business needs into scalable, secure integration solutions, oversee implementations, optimize performance, establish governance, automate CI/CD, and mentor teams while collaborating with cross-functional stakeholders.

Collects and resolves delinquent auto loan/lease accounts via phone, automated dialer, and written correspondence. Verifies account holders, documents interactions, offers repayment programs, uses skip-tracing tools, recommends repossession or legal action, and meets daily/weekly collection and production goals while complying with policies and collection laws.

Review and analyze consumer auto credit applications, apply credit policies and regulations (FCRA), manage exceptions, complete final dispositions, communicate with dealers and consumers via inbound/outbound calls, mentor junior analysts, and support targeted outbound campaigns while maintaining consumer data confidentiality.

Lead enterprise payments fraud risk program: design and embed transaction-centric detection and mitigation across ACH, wires, cards, checks and RTP. Build real-time detection, analytics, integrated fraud/AML controls, governance, investigations, case management, and cross-functional collaboration to protect payments while enabling business growth.