Search the 19 jobs at First Central

As an Intelligence Analyst, you'll investigate motor claims for fraud, analyzing large datasets, maintaining a fraud intelligence repository, conducting desktop research, and producing reports. You'll also ensure compliance with financial crime policies and collaborate with teams to mitigate fraud risks.

As a Senior Commercial Executive - Product, you will support the delivery of product strategies and retail income management while ensuring compliance with regulations. Responsibilities include overseeing product governance, leading performance reporting, managing stakeholder relationships, and implementing trading initiatives.

The Quality Assurance Assessor will ensure compliance with policies, conduct quality assessments, analyze risks, and drive continuous improvement in customer service outcomes. You'll collaborate with teams to provide coaching and feedback, while also providing expert guidance and ensuring all regulatory requirements are met.

The Lead Price Comparison Data Analyst will analyze insurance price comparison data, transforming complex datasets into clear insights for decision-making. They will work with marketing, pricing, and product teams to drive performance and optimize pricing models, presenting findings to senior leadership and supporting analytics developers.

The Project Manager will lead business and IT change projects, ensuring delivery within scope, budget, and timeline. Responsibilities include stakeholder engagement, risk management, and adherence to compliance standards. The role requires managing resources, controlling budgets, and driving continuous improvement in project outcomes.

As a Commercial Data Analytics Developer, you will collaborate with the marketing team to translate business requirements into insights through data analysis, statistical modelling, and BI reporting using tools like T-SQL, Python, and Power BI.

As an In House Engineer, you'll manage operational aspects of motor claims, ensuring vehicles are repaired to pre-accident conditions. You will negotiate settlements, evaluate repair quality, guide claims teams, assist with total loss reports, and communicate effectively with customers and repairers, all while identifying potential fraud.

As a Tax Manager, you'll oversee the group's tax compliance for various taxes, manage accurate submissions, collaborate with teams for tax postings, and assist with tax queries. You will also establish processes, support statutory reporting, and manage tax risks while advising on strategic decisions.

As a Quality Assurance Assessor, you will ensure compliance with policies and procedures, conduct quality assessments, and contribute to improvements in customer experience through reporting and analysis. You will collaborate with colleagues, provide guidance, and identify risks to support business objectives and quality standards.

As a Quality Assurance Insights Lead at First Central, you will leverage speech analytics and auto QA methods to enhance processes, manage stakeholder relationships, and lead a team. Your role includes crafting insightful reports, conducting audits, and providing training to QA analysts to improve data analysis capabilities.

As a Quality Assurance Analyst, you will improve customer interaction quality using a conversational analytics tool, analyze data sets, identify trends, and provide insights to stakeholders to enhance customer service and experience.

As a Personal Injury Negotiator, you will manage third-party injury claims from initial contact to final resolution, including negotiations with insurance companies and effective communication with clients. You will investigate claims, analyze evidence, and maintain timelines for documentation. Strong negotiation skills and a target-driven attitude are essential.

The Senior Personal Injury Specialist at First Central will manage complex personal injury claims, driving cases from initial contact to resolution. Responsibilities include conducting investigations, negotiating settlements, mentoring junior staff, and ensuring compliance with legal deadlines. Strong communication and analytical skills are essential to effectively support clients and improve processes.

The Image Engineer will be responsible for engineering and authorizing vehicle repairs, producing inspection reports, and settling claims for total loss cases. This role includes effective communication with customers and third parties to ensure appropriate claims settlements, while also identifying fraudulent activities and supporting valuation handlers when needed.

The Persistency Performance Lead will optimize renewal business processes for Home insurance, focusing on KPIs and collaborating with various departments. The role involves analyzing performance risks and opportunities, leading tactical initiatives, and managing data to derive insights for strategic improvements.

As a Performance Analyst, you will analyze acquisition and persistency KPIs, identify risks and opportunities, support customer acquisition strategies, and provide insights based on large datasets. Your role involves collaborating across teams to enhance performance and deliver effective analyses and forecasts.

As an Intelligence Analyst, you will analyze motor claims for fraud, conduct desktop research, manage a fraud intelligence repository, and ensure compliance with financial crime policies. Your role involves data analysis and collaboration to identify and mitigate fraud risks.

As a UX/UI Design Lead, you will support the user experience strategy for First Central products, focusing on customer journeys from concept to implementation. You will champion best practices, drive innovation, and help establish the UX function. Responsibilities include defining design problems, user research, prototyping, and collaboration with stakeholders.

As a Software Engineer at First Central, you will develop core software applications using C# and .NET, mentor a team of developers, and enhance technical capabilities while ensuring alignment with architectural standards and business priorities. Your role involves collaboration with IT functions and focusing on continuous improvement in technology architecture.