Jobs at First Bank

Processes wire and ACH transactions across digital payment systems, reviews payment data for accuracy, OFAC, BSA, and fraud concerns, resolves exceptions, performs customer callbacks, maintains transaction records, prepares reports, and coordinates with vendors and internal teams. The role also supports audits, system updates, operational balancing, and compliance requirements.

Provides first-call customer support for retail banking, basic commercial banking, online and telephone banking, debit cards, mobile deposits, bill pay, account transactions, and secure messages. Resolves inquiries, processes transfers and stop payments, troubleshoots digital banking issues, handles card disputes, identifies cross-sell opportunities, and follows banking policies, compliance requirements, and service standards.

Manages sales and business development across an assigned Eastern Pennsylvania territory. Builds and retains dealer and auction relationships, develops market penetration strategies, presents credit solutions, supports applications and underwriting, and achieves sales and profitability targets. Responsibilities also include customer service, field audits, vehicle inspections, collateral verification, repossessions, performance reporting, compliance, and territory travel.

Performs administrative document support for automotive title records, including filing, verification, database maintenance, reporting, auditing, mail processing, and title delivery. Handles customer, dealer, auction, and financial institution inquiries while resolving discrepancies and maintaining confidentiality, compliance, and collateral security. Requires accurate, detail-oriented work, strong communication, office technology proficiency, and adherence to banking regulations including BSA/AML, OFAC, and the USA PATRIOT Act.

Reviews borrower financial information, analyzes cash flow, credit risk, financial ratios, industry conditions, and complex loan structures. Prepares underwriting packages and credit memos for large-balance and complex commercial loans, supports loan officers and junior analysts, maintains portfolio documentation, assists with training, and ensures compliance with banking regulations and internal policies.

Drive sales and profitability across an assigned automotive market by developing dealer relationships, executing business plans, presenting credit solutions, and meeting sales targets. Support credit applications, customer service, audits, collateral verification, collections, and vehicle repossessions. Analyze market dynamics, report performance, participate in industry events, and advise management on market opportunities. The role requires automotive or financial services experience, travel, driving, strong communication, and knowledge of credit products and banking compliance.

Conducts complex compliance testing and monitoring reviews across banking operations. Analyzes compliance data, identifies regulatory risks and control weaknesses, develops testing methodologies, recommends corrective actions, oversees remediation, and validates issue resolution. The analyst also coordinates internal and third-party reviews, interprets financial regulations, and communicates findings to leadership, bank personnel, and regulators.

Develops new commercial banking business across deposits, loans, and treasury services while managing customer relationships and an active loan portfolio. Conducts prospecting, sales, community outreach, pricing, and profitability activities. Monitors covenants, borrowing bases, renewals, collections, risk ratings, and post-closing loan accuracy. Collaborates with credit and branch teams on underwriting, customer service, coaching, compliance, and regulatory requirements.