Teams at First Bank

Performs deposit account maintenance, operational research, reconciliations, exception correction, tax-favored account servicing, levy and garnishment processing, escheatment, tax reporting, and regulatory compliance. Supports branches and internal departments with account inquiries, documentation, audits, subpoenas, mergers, and deposit operations. Ensures adherence to Bank Secrecy Act, anti-money laundering, federal, state, and corporate requirements.

Manages sales and business development across an assigned Eastern Pennsylvania territory. Builds and retains dealer and auction relationships, develops market penetration strategies, presents credit solutions, supports applications and underwriting, and achieves sales and profitability targets. Responsibilities also include customer service, field audits, vehicle inspections, collateral verification, repossessions, performance reporting, compliance, and territory travel.

Provides first-call resolution for retail banking and basic commercial inquiries through phone, email, secure messaging, and chat. Supports online banking, telephone banking, mobile deposits, bill pay, debit cards, account transactions, transfers, disputes, and troubleshooting. Identifies cross-selling opportunities, maintains compliance with banking regulations, communicates product and policy information, and performs routine operational duties while protecting confidential customer information.