Jobs at First Advantage

The Solutions Engineer role involves supporting Sales with product solution design, managing client implementations, and ensuring customer satisfaction through collaboration.

The Key Account Sales Executive will manage a portfolio of strategic accounts, drive sales processes, enhance customer relationships, and meet growth targets.

The Customer Success Analyst liaises between clients and internal teams, analyzes customer data, provides insights, and promotes customer satisfaction and retention.

The Product Manager will manage the lifecycle of products for Canadian clients, ensuring alignment with market needs while leading cross-functional teams in Agile environments and driving innovation and customer satisfaction.

The Mid-Market Sales Executive will drive new business acquisition, managing the full sales cycle, engaging senior executives, and leveraging AI tools for prospecting and closing deals.

The role involves verifying applicants' records, conducting online research on criminal history, and ensuring quality compliance with guidelines.

The Senior DevOps Engineer will implement architecture for on-premise and cloud systems, focusing on automation, CI/CD processes, and application support.

The Bilingual Software QA Engineer will execute manual tests, develop automated tests, engage in CI/CD processes, and collaborate on quality improvements.

Supervise and manage a team of Client Success Associates, ensuring excellent customer service, training, performance evaluation, and problem resolution for client inquiries.

The Senior Data Scientist will design and maintain data pipelines, optimize machine learning models, and collaborate with cross-functional teams to deliver impactful data-driven solutions.

The Software QA Specialist will conduct manual testing, develop test plans, and ensure software quality, collaborating closely with teams.

The Marketing Data Analyst will manage data from Salesforce and HubSpot, performing analyses to support B2B marketing strategies and drive decision-making through insights, reporting, and dashboarding.

The Enterprise Sales Executive will drive sales processes, build client relationships, exceed quotas, and enhance company credibility in the Staffing Vertical.

The Technical Product Manager role involves developing applications, gathering requirements, acting as a liaison between teams, and supporting testing and product documentation.

The Product Owner is responsible for managing the product backlog, ensuring clear user stories, coordinating delivery, and maintaining communication among stakeholders. This role focuses on executing high-quality functionality in a fast-paced environment while adapting to changing priorities and needs.

The Senior Technical Product Owner manages product definition and backlog quality, drives alignment between vision and execution, and ensures high-quality delivery of products while influencing stakeholders and measuring outcomes.

The Senior Content Writer leads research and development of strategic content for branding, marketing, and business growth, collaborating across functions to ensure coherent messaging and high-quality delivery.

The Director of Customer Success drives value realization, manages a team of Customer Success Managers, and leads the post-sales customer lifecycle, ensuring operational excellence and sustainable revenue growth.

The Associate Software QA Engineer will perform manual and exploratory testing, document bugs, assist in automation efforts, and collaborate on quality improvement initiatives.

The Customer Success Director manages enterprise-level accounts in the staffing vertical, focusing on revenue growth through strategic account management and resource deployment while ensuring customer satisfaction through effective communication and problem-solving.