Jobs at First Advantage

The Customer Success Engineer supports gig customers by guiding API integrations, translating technical concepts, and ensuring efficient onboarding workflows. Responsible for customer engagement, technical demonstrations, and improving developer resources.

The Customer Success Director will manage senior-level relationships, provide risk and compliance expertise, influence program designs, and translate customer needs into product requirements, acting as a trusted advisor for gig economy clients.

The Solutions Engineer role involves supporting Sales with product solution design, managing client implementations, and ensuring customer satisfaction through collaboration.

The role involves verifying applicants' records, conducting online research on criminal history, and ensuring quality compliance with guidelines.

The Senior DevOps Engineer will implement architecture for on-premise and cloud systems, focusing on automation, CI/CD processes, and application support.

Supervise and manage a team of Client Success Associates, ensuring excellent customer service, training, performance evaluation, and problem resolution for client inquiries.

The Senior Data Scientist will design and maintain data pipelines, optimize machine learning models, and collaborate with cross-functional teams to deliver impactful data-driven solutions.

The Software QA Specialist will conduct manual testing, develop test plans, and ensure software quality, collaborating closely with teams.

The Marketing Data Analyst will manage data from Salesforce and HubSpot, performing analyses to support B2B marketing strategies and drive decision-making through insights, reporting, and dashboarding.

The Enterprise Sales Executive will drive sales processes, build client relationships, exceed quotas, and enhance company credibility in the Staffing Vertical.

The Senior Technical Product Owner manages product definition and backlog quality, drives alignment between vision and execution, and ensures high-quality delivery of products while influencing stakeholders and measuring outcomes.

The Associate Software QA Engineer will perform manual and exploratory testing, document bugs, assist in automation efforts, and collaborate on quality improvement initiatives.

The Customer Success Director manages enterprise-level accounts in the staffing vertical, focusing on revenue growth through strategic account management and resource deployment while ensuring customer satisfaction through effective communication and problem-solving.

The role requires skilled resources for voice and non-voice processes with 1+ years of experience, strong communication, and basic Excel skills.

The Senior Director of Data Analytics will lead BI initiatives, manage analytics teams, and drive data strategy to enhance decision-making and business growth.

The role involves developing enterprise SaaS applications, designing REST APIs, collaborating in an Agile environment, and maintaining high-quality coding standards.

Responsible for cross-checking applicants' records, conducting online criminal record research, ensuring quality, and achieving targets set by the Team Leader. Must follow IT and Data Security guidelines.

The Customer Success Director manages strategic accounts in the technology vertical, focusing on revenue growth, customer satisfaction, and operational coordination. This role involves developing account management plans, analyzing market trends, and ensuring service levels are maintained while fostering strong client relationships.

The Senior Software Engineer will design, develop, and maintain scalable applications using .NET Core and AWS, while collaborating in Agile teams.

The Customer Account Specialist manages small business accounts, ensuring customer satisfaction, timely inquiry resolution, and effective communication while collaborating with sales and operations.