The Role
Essential Duties and Responsibilities
• Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.
• Ensuring the accuracy of the verification attempts (templates, emails, faxes, verbal representations) done.
• Ensuring that timely follow-ups are finished as scheduled.
• Raising insufficiencies from the entities as soon as they are identified.
• Ensuring that all documentation relative to the verification activity is uploaded to the System.
• Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.
Job Qualifications
• At least 1 year working experience in any field
• With exemplary communication skills
• Effective relationship management skills
• Able to take initiative
• Good interpersonal skills
• Effective organizational skills
• High attention to detail and level of accuracy
• Good time management and stress management skills
• Team player
• Disciplined and is able to work Independently
• Must be proficient in using the VIetnamese language
• Must be residing in the Philippines
• Remote work arrangement and day shift schedule
FOR POOLING ONLY.
• Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.
• Ensuring the accuracy of the verification attempts (templates, emails, faxes, verbal representations) done.
• Ensuring that timely follow-ups are finished as scheduled.
• Raising insufficiencies from the entities as soon as they are identified.
• Ensuring that all documentation relative to the verification activity is uploaded to the System.
• Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.
Job Qualifications
• At least 1 year working experience in any field
• With exemplary communication skills
• Effective relationship management skills
• Able to take initiative
• Good interpersonal skills
• Effective organizational skills
• High attention to detail and level of accuracy
• Good time management and stress management skills
• Team player
• Disciplined and is able to work Independently
• Must be proficient in using the VIetnamese language
• Must be residing in the Philippines
• Remote work arrangement and day shift schedule
FOR POOLING ONLY.
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The Company
What We Do
First Advantage delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance. With offices in 26 locations and a staff of 4,000+ employees, First Advantage leverages leading technology and the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or tenant background check solutions that enable fast and reliable decision making, we’re your First Advantage. For more detailed information on First Advantage products and services, visit fadv.com.
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