Jobs at FIGS

Own and scale enterprise business systems across Finance, Accounting, Operations, and Engineering. Configure ERP, procurement, and expense platforms; manage integrations; build API-based and scripted automations; and troubleshoot systems end to end. Lead QA, validation, documentation, and complex initiatives involving order management, inventory visibility, and multi-channel fulfillment. Translate business needs into scalable technical solutions while prioritizing improvements by business value.

Leads FIGS’ revenue and gross margin forecasting, variance analysis, KPI reporting, and strategic financial analysis. Partners with Data, Accounting, Planning, Merchandising, and Operations to improve processes, build scalable reporting, support executive decisions, and develop the Revenue and Margin team. The role requires hands-on data analysis, senior stakeholder communication, and leadership of forecasting and process improvement initiatives.

Develop and maintain scalable dbt models, dimensional data models, semantic layers, metrics, documentation, tests, and data governance on Snowflake and modern data platforms. Partner with cross-functional stakeholders to define KPIs and deliver trusted self-service analytics. Investigate data quality issues, optimize workloads, improve platform reliability, mentor junior team members, and explore AI-driven workflow automation.

Leads FIGS’ integrated brand media strategy, investment, planning, buying, execution, optimization, agency partnerships, and measurement across TV/CTV, OOH, print, podcasts, digital, and emerging channels. Connects brand and performance media, partners with creative and analytics teams, identifies high-impact cultural opportunities, and translates campaign performance into improved strategy and investment decisions.

The Director of Accounting oversees the sales-to-cash month-end close, journal entries, reconciliations, reporting, royalties, and quarterly earnings support. The role manages and develops the accounting team, strengthens AR and general ledger processes, maintains SOX controls, supports GAAP compliance, coordinates audits, and leads accounting systems, automation, reporting, and process-improvement initiatives. The position partners closely with FP&A and business leaders in a high-volume, international retail and e-commerce environment.

Lead and coach an inbound B2B sales team for FIGS TEAMS. Responsibilities include hiring, seller development, pipeline and revenue ownership, forecasting, performance management, deal support, sales process improvement, CRM hygiene, and cross-functional collaboration with Marketing, RevOps, Product, Engineering, CX, Operations, and Finance.

Manage and grow FIGS’ organic social media presence by supporting content calendars, briefing creative teams, engaging TikTok creators and healthcare communities, managing customer communications, collecting user-generated content, and identifying emerging trends and marketing opportunities. The role also develops new content formats while maintaining FIGS’ brand voice and collaborating with Social Media and Community teams.

Lead FIGS' market entry and growth in Mexico by building local healthcare communities, managing influencer and ambassador programs, executing region-specific campaigns and events, overseeing brand consistency, tracking performance metrics, and partnering with global teams. Act as cultural translator and steward while managing vendors and driving grassroots engagement to deepen brand presence.

Lead FIGS' organic discovery across traditional SEO and emerging AI platforms. Own technical SEO health (crawlability, indexing, Core Web Vitals, structured data), site architecture, internal linking, and on-page optimization. Build AEO strategy for LLM visibility, run experiments, manage vendors, align cross-functional partners, and present performance and roadmaps to senior leadership to drive organic revenue and brand visibility.

Support FIGS ambassador community by managing ambassador initiatives, planning digital and in-person events, maintaining ambassador data, supporting product launch sampling and ordering, creating community-specific social content, assisting Threads charitable partnerships, and collaborating with social, impact, and cross-functional teams on reporting and design needs.

Lead a technical design team to develop garment fit, construction, grading, and tech packs from concept through pre-production. Maintain Centric PLM data, manage vendors and fit sessions, drive quality and testing, and collaborate cross-functionally to meet seasonal GTM timelines.

Lead community and ambassador strategy across Canada and international markets. Recruit and manage 100+ healthcare professional ambassadors, run product launches, campaigns, events, gifting and UGC programs, report influencer campaign performance (EMV, impressions), execute contracts, and build long-term brand relationships while optimizing processes for the ambassador program.