Jobs at Field Nation

Lead and develop a team of Customer Success Associates, ensuring execution of customer success strategies, reporting metrics, and cross-functional collaboration.

Support product marketing for feature launches by creating customer-facing content (help articles, emails, blog posts, slides), enabling internal teams through training and communications, executing smaller launches end-to-end, contributing to release notes, and monitoring post-launch adoption and usage metrics.

Manage billing for a portfolio of customers: process invoices, resolve discrepancies, reconcile billing with NetSuite, monitor AR aging, provide weekly/monthly reporting, and recommend process improvements to improve accuracy and customer experience.

Design, manage, and scale onboarding programs for independent providers and service companies. Own end-to-end execution, workflow design, automation opportunities, reporting/dashboards, and cross-functional coordination to improve activation, verification, and marketplace readiness.

The Software Engineer will develop features and improve products, collaborate with design teams, use AI tools, write maintainable code, and grow through mentorship.

Serve as strategic partner to enterprise buyers, combining trusted-advisor relationship building, technical onboarding (SSO, integrations, automation), and value management. Translate use cases into platform configurations, run KPI discovery and ROI modeling, drive renewals and expansion, and use AI and analytics to surface adoption gaps and recommend workflow improvements.

Responsible for backend software development, including building APIs, managing databases, developing microservices, and maintaining CI/CD pipelines in a collaborative environment.

The Content and Editorial Manager leads the creation, governance, and execution of content across channels, ensures brand messaging consistency, manages crisis communications, and mentors content resources in a regulated B2B environment.

Build and deploy AI-powered internal tools and lightweight web apps to enable analysts and stakeholders. Integrate LLM APIs and AI tooling, operate Python services with Docker/Kubernetes on cloud, collaborate with data engineers to convert workflows into production software, and contribute to engineering best practices.

As a Senior Engineer on the Cloud Platforms team, you'll design and optimize AWS infrastructure, enforce IaC standards, implement security controls, and automate operational workflows. You'll also collaborate closely with product engineering and manage AI/ML infrastructure to support engineering workflows.

Design and develop technology solutions for a gig economy platform using PHP, MySQL, NodeJS, and React for web and mobile applications. Collaborate with teams to deliver impactful features and ensure service observability.

Develop and enhance a SaaS solution, work on backend and frontend technologies, and collaborate with various teams to deliver impactful features.