Jobs at Ferguson Enterprises

Prepares pricing proposals and quotations, supports prospecting and bids, provides product information to outside sales teams, maintains customer documentation, coordinates order fulfillment, resolves customer and technical issues, and manages the order-to-invoice cycle. The role serves utility-market customers and requires sales support experience, industrial pipe and valve knowledge, organizational skills, and familiarity with sales techniques.

Serves as a bridge between business stakeholders, IT operations, security, and endpoint engineering. Gathers and translates business needs into technical requirements, user stories, process flows, and documentation. Supports endpoint management, device lifecycle services, software deployment, virtual desktops, compliance, printing services, and vendor coordination. Defines operational metrics, evaluates solutions, identifies automation and AI opportunities, and improves service delivery and associate experience.

Owns and improves product development Stage Gate processes across 21 brands. Leads implementation and ongoing business ownership of a Product Lifecycle Management system, including requirements, workflows, governance, testing, training, deployment, adoption, and enhancements. Partners with vendors, IT, and cross-functional teams to improve product launches, manage dependencies, remove process bottlenecks, and establish consistent product development practices.

Leads integrated omnichannel marketing strategies across website, email, social, paid, earned, and partnership channels. Develops measurement frameworks, analyzes performance, identifies consumer and competitive trends, and provides strategic recommendations to marketing leadership. Collaborates with creative, marketing, cross-functional teams, and external agencies to drive brand growth, customer engagement, revenue, and cohesive customer experiences.

Field-based outside sales representative responsible for developing municipal waterworks business, managing customer and vendor relationships, pursuing new accounts, preparing quotes, resolving product issues, analyzing competition, and documenting sales activity in Salesforce. The role supports customers across New Hampshire, Vermont, Western Massachusetts, or Connecticut and requires strong communication, organization, product knowledge, and relationship-building skills.

Manages credit, collections, and accounts receivable operations for a portfolio of up to $25 million. Evaluates credit applications and limits, monitors aging balances, executes collection strategies, manages bad debt and lien rights, resolves disputes, ensures regulatory compliance, partners with sales and customers, structures credit solutions, and leads credit team members.

Supports sales associates by identifying products and solutions, preparing accurate quotations and sales orders, coordinating deliveries, answering sales calls, resolving customer concerns, and providing personalized service. The role uses CRM and phone systems, requires strong sales and upselling skills, quick decision-making, digital literacy, and the ability to learn product knowledge in a fast-paced environment.

Supports sales associates by identifying products and solutions, preparing timely quotations, entering accurate sales orders, coordinating deliveries, answering sales calls, resolving customer concerns, and using CRM and phone systems. The role also involves personalized customer service, upselling, learning product knowledge, and responding quickly in a fast-paced environment.

Manages a portfolio of process-focused customers and national accounts by administering credit policies, contacting customers about delinquent payments, preparing credit and collection reports, resolving problem debts, and minimizing credit losses. The role handles complex credit accounts, supports customer payment portals, maintains positive customer relationships, collaborates with credit management teams, and supports enterprise sales objectives.

Support outside sales teams with valve and automation project quotations, maintain internal and external customer relationships, provide technical guidance and customer service, coordinate with vendors, and collaborate with district sales teams. The role requires timely decision-making, upselling ability, strong follow-through, digital literacy, and willingness to continually learn product knowledge and processes.

Coordinate EPC project activities alongside the Project Manager: manage schedules, monitor construction progress, organize vendor and customer meetings, expedite site purchases, and handle day-to-day project operations to ensure on-time delivery and workflow efficiency.

Lead and develop an SRE team responsible for the reliability, availability, performance, automation, and observability of Linux-based digital commerce infrastructure. Set SRE and DevOps strategy, modernize Kubernetes and CI/CD practices, establish automation and infrastructure-as-code standards, oversee incident response, and drive SLIs, SLOs, and error budgets. Partner across engineering, architecture, infrastructure, security, networking, and product teams while recruiting, mentoring, and developing SRE talent.

Serves as a strategic HR advisor to senior leaders across a nationwide, multi-site supply chain organization. Develops workforce and talent strategies, builds leadership capability, manages employee relations risk, supports organizational design and change, interprets workforce data, and leads succession planning and talent reviews. The role also manages HR reports, partners with HR centers of excellence, advances inclusion and engagement, and travels up to 50% to distribution centers.

Lead enterprise backup and recovery architecture across on-premises, hybrid, and multi-cloud environments. Define protection standards, RPO/RTO objectives, governance, recovery testing, and ransomware-resistant designs. Lead platform selection, migrations, disaster recovery exercises, vendor relationships, automation, and cost optimization. Serve as technical authority during incidents, audits, and recovery events while mentoring engineering teams, reviewing designs, communicating risk to leadership, and remaining hands-on with complex implementations.

Supports inside sales activities by preparing quotes, monitoring bids, researching projects, providing product information, assisting prospecting, and maintaining customer documentation. Coordinates communication between customers and internal teams, supports order-to-invoice processes, resolves service or technical issues, manages quality reports, and ensures compliance with company policies. The role serves utility-market customers and supports outside sales representatives.

Manage pricing proposals and quotations, support prospecting and sales opportunities, provide product information, coordinate customer and internal communications, and oversee the order-to-invoice cycle. Resolve technical and service issues, maintain product documentation, manage quality corrective actions, and follow company HSE policies. The role supports outside sales representatives and serves commercial and utility market customers.

Supports customers by recommending products, preparing quotations and sales orders, coordinating deliveries, answering sales calls, resolving concerns, and using CRM and phone systems. The role requires strong customer service, sales, upselling, decision-making, follow-through, digital literacy, and the ability to learn product knowledge. Plumbing, HVAC, or other trade experience is advantageous. The position is remote within the United States or hybrid in Newport News, Virginia.

Leads Distributor Alliance and Supplier Diversity program operations, expanding branch sales opportunities and connecting diverse suppliers with supply chain opportunities. Manages RFP reviews, compliance training, partner requalification, certifications, federal invoicing, supplier diversity outreach, third-party relationships, vendor profiles, spend data, and reporting. Serves as a sales liaison and subject matter expert while collaborating across branch sales, credit, suppliers, and external organizations.

Provide senior technical support for Ferguson’s custom UniData-based ERP platform. Investigate application, integration, data, and performance issues; perform root cause analysis; support production stability; review code changes; document resolutions; improve monitoring and support processes; and mentor team members. The role collaborates with engineering, QA, business analysts, support teams, and business users, including participation in rotating after-hours incident support.

Supports industrial sales by preparing valve automation quotes, sizing actuators and control valves, assisting customers, developing vendor relationships, and collaborating with district associates. The role involves learning valve automation products, upselling, responding quickly to customer needs, organizing work, and providing strong customer service. It is a development-oriented inside sales position with ongoing product training.