Jobs at Ferguson Enterprises

Manages credit, collections, and accounts receivable operations for a portfolio of up to $30 million. Evaluates credit applications and limits, monitors aging balances, executes collection strategies, manages bad debt and lien rights, resolves customer disputes, ensures regulatory compliance, and structures credit solutions. Partners with sales and branch teams, handles complex accounts, and leads and develops credit staff across a multi-state territory.

Supports supply chain technology platforms, including WMS, operating systems, applications, hardware, cloud services, and distribution-center automation. Responds to user inquiries and system alerts, troubleshoots outages, documents interactions in ServiceNow, performs root-cause analysis, coordinates with vendors and developers, maintains runbooks, and ensures SLA performance. The role requires clear communication, customer service, ITSM knowledge, SQL familiarity, and participation in on-call support.

Supports outside sales teams with valve and automation project quotations, maintains internal and external customer relationships, provides technical product guidance, coordinates with vendors and district sales teams, and delivers responsive customer service. The role requires learning product knowledge, identifying upsell opportunities, and managing customer needs in a fast-paced environment.

Sell and recommend products, maintain sales records, resolve vendor concerns, distribute sales materials, and support accurate, timely order processing. The role assists the sales team while promoting customer satisfaction and efficient business practices. Candidates should have sales or customer service experience, preferably in steel, pipes, valves, and fittings, along with Microsoft Office proficiency and strong communication, organization, and multitasking skills.

Participate in an 8–12 month credit training program covering warehouse, sales, delivery, operations, customer meetings, and trade-credit practices. Learn to extend credit, manage customer relationships, and understand accounts receivable. The program prepares associates to become Credit Managers responsible for customer portfolios, credit extension, collections, sales partnerships, customer visits, and receivables performance. Training begins in Garner, North Carolina, with relocation required after completion.

Supports inside sales for waterworks products by preparing quotes, monitoring bids, researching projects, providing product information, and assisting outside sales representatives. Manages customer documentation, order-to-invoice activities, fulfillment coordination, issue resolution, and quality reports. The role also involves working in the warehouse, yard, and sales counter, requiring physical work, reliable attendance, and compliance with HSE requirements.

Prepare pricing proposals and quotations, monitor bids, research projects, and support prospecting. Provide product and technical information to outside sales teams, maintain customer documentation, coordinate order fulfillment, resolve service issues, and manage the order-to-invoice cycle. The role also includes warehouse, yard, and sales-counter training while ensuring compliance with company policies and HSE requirements.

Administers and improves a distribution center’s training and safety program. Responsibilities include designing and facilitating onboarding, compliance, equipment, and safety training; maintaining certifications and learning records; assessing training risks and operational gaps; conducting floor observations; supporting emergency preparedness; reviewing content; and recommending improvements to leadership. The role also coordinates schedules, qualifications, retraining, documentation, and continuous improvement initiatives.

Inside Sales Representative responsible for preparing quotes, supporting bids and prospecting, providing product information, coordinating customer and internal communications, and managing the order-to-invoice cycle. The role supports outside sales in the utility market and requires flexibility to work in the warehouse, pipe yard, sales counter, and administrative settings. Candidates should have sales or customer service experience, strong organization, and the ability to perform physically demanding work.

Support municipal and industrial water and wastewater projects through technical sales, product application analysis, equipment selection, estimating, specification recommendations, bidding, and post-installation support. Build relationships with engineers, municipalities, contractors, manufacturers, and internal teams while maintaining sales pipeline documentation, analyzing competition, and representing Ferguson at industry events. The role is designed for recent graduates and early-career candidates.

Leads enterprise cybersecurity governance and risk programs, including NIST CSF transformation, third-party risk assessments, external security posture management, audits, metrics, cyber insurance support, and executive reporting. Partners with technology, legal, procurement, audit, risk, and business stakeholders to assess controls, prioritize remediation, improve governance, and communicate cybersecurity risks and program maturity.

Manages industrial/PVF projects from initiation through completion, ensuring timelines, budgets, materials, and deliverables remain on track. Develops customer relationships, recommends products and services, coordinates resources, defines project requirements, resolves operational issues, conducts meetings, prepares status reports, and supports program and project managers. Requires sales and project management experience, strong organizational skills, Microsoft Office proficiency, and preferably industrial/PVF knowledge.

Leads the Business Systems Analysis team, developing analysts and governing requirements, process analysis, solution evaluation, and delivery practices. Owns the BSA strategy and roadmap, establishes standards and metrics, partners with business and IT stakeholders, manages priorities and dependencies, and supports modernization, implementation readiness, training, and production issue resolution.

Supervise and develop a team of 17 inside sales associates, set performance goals, monitor KPIs, resolve customer concerns, improve efficiency, and maintain high customer service and retention standards. The manager will prioritize workloads, identify training needs, motivate employees, and build strong relationships with internal and external customers while supporting business objectives.

Leads Product Owners and IT product strategy for boundary applications and analytics. Responsibilities include managing roadmaps, modernizing legacy applications, aligning business and technology teams, improving delivery practices, overseeing scalable and secure solutions, evaluating technical decisions, managing risks, developing team capabilities, and driving operational excellence, transformation, and measurable business outcomes.

Provides reception, visitor assistance, mailroom coordination, administrative support, office supply management, data entry, vendor coordination, budget monitoring, hiring and onboarding assistance, and event support. Maintains visitor records, access badges, office equipment, lobby standards, and communications with internal and external stakeholders. Requires strong organization, communication, confidentiality, problem-solving, computer proficiency, and Microsoft Office skills.

Leads industrial sales strategy and market growth across Wisconsin. Manages outside sales representatives, account managers, and customer account associates; develops customer plans, pricing strategies, forecasts, and sales coverage; mentors teams; monitors performance, margins, and accounts receivable; identifies new business; and trains and schedules frontline sales staff. Requires travel throughout Wisconsin with occasional overnight stays.

Support outside sales teams with valve and automation project quotations, maintain internal and external customer relationships, provide technical guidance and customer service, collaborate with vendors and district sales teams, and develop product knowledge. The role requires sales ability, upselling, responsiveness, relationship building, digital literacy, and effective performance in a fast-paced environment.

Supports waterworks sales by preparing pricing proposals and quotations, monitoring bids, researching projects, assisting prospecting, and providing product information. Coordinates customer communications, order fulfillment, technical issue resolution, and the full order-to-invoice cycle. Maintains product documentation and supports outside sales representatives. The role also includes training and work in the warehouse, yard, and sales counter, requiring physical work and reliable attendance.

Coordinates post-sale customer orders from purchase through delivery by managing order maintenance, purchasing, timelines, status updates, and customer communications. Maintains accuracy across multiple orders, supports customer satisfaction, collaborates with internal partners, and identifies process improvements to enhance service and operational efficiency. The role may be remote within the United States or hybrid in Newport News, Virginia.