Site Reliability Engineer - Remote

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.  

We are seeking a Site Reliability Engineer (SRE) - Salesforce to help design, implement, and maintain robust, scalable, and reliable pipelines for promoting Salesforce metadata between different environments using GitHub Actions. As part of our DevOps team, you will collaborate closely with developers, Salesforce admins, and architects to streamline metadata deployment and ensure the continuous delivery of high-quality Salesforce applications.  

Location: This role is approved to be fully remote and can be based anywhere in the United States. 
 

Duties and Responsibilities:  

• Design, build, and maintain automated CI/CD pipelines using GitHub Actions to promote Salesforce metadata (Apex, Visualforce, Lightning components, etc.) across environments (dev, test, staging, production).  

• Collaborate with Salesforce teams to ensure standard processes in version control, metadata management, and change promotion.  

• Implement automation for seamless integration of Salesforce DX with GitHub Actions, supporting a streamlined release process.  

• Monitor and fix pipeline failures, identify bottlenecks, and optimize the deployment process for scalability and efficiency.  

• Maintain high availability, performance, and reliability of Salesforce metadata promotion processes.  

• Automate infrastructure provisioning and management to support the Salesforce environments using Infrastructure as Code (IaC) principles.  

• Work with multi-functional teams to ensure smooth deployment cycles and minimal downtime during deployments.  

• Implement logging, monitoring, and alerting to ensure the health of pipelines and Salesforce environments.  

• Contribute to the continuous improvement of deployment practices, testing, and automation strategies.  

• Provide technical support to solve deployment and metadata issues, ensuring rapid resolution.  

• Ensure compliance with security policies, including securing API keys, credentials, and other sensitive data used in the pipeline.  

Qualifications and Requirements: 

• 3 to 5 years of relevant experience in site reliability engineering, DevOps, or a related field. 

• Experience specifically in Salesforce administration or development is a plus, along with expertise in cloud platforms, CI/CD pipelines, and monitoring tools. 

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Equivalent professional experience (e.g., 6 years of relevant hands-on work in SRE or DevOps) may be considered in place of a degree for candidates with strong technical skills and demonstrated success. 

• Demonstrable experience with Salesforce DX, Salesforce metadata management, and deployment strategies.  

• Solid experience with GitHub Actions and CI/CD pipeline creation, management, and optimization.  

• Hands-on knowledge of Git version control systems and best practices.  

• Proficiency in scripting and automation languages such as Python, Bash, or YML / YAML .  

• Familiarity with infrastructure-as-code tools such as Terraform, AWS CloudFormation, or similar.  

• Proven knowledge of DevOps principles, practices, and tools (CI/CD, automation, monitoring).  

• Strong problem-solving skills and a proactive, collaborative approach to resolving issues.  

• Ability to communicate complex technical concepts to both technical and non-technical business collaborators.  

• Knowledge of security best practices related to API keys, OAuth, and secure environments.  

Nice to Have:  

• Experience working with Salesforce-specific deployment tools like Gearset or Copado.  

• Familiarity with Docker, Kubernetes, or other containerization technologies.  

• Salesforce certifications (Administrator, Developer, or Application Architect).  

• Experience working in Agile development environments.  

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!  

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