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eCommerce • Food • Pet
Support the food science team by coordinating experiments, managing sample requests, maintaining technical documentation, assisting pilot facility operations, compiling analytical and trial data, drafting specifications, and facilitating cross-functional and external research communications to keep product development projects on schedule.
eCommerce • Food • Pet
Lead end-to-end lifecycle communications and strategy, moving manual executions to automated, event-triggered customer journeys. Design and run experiments, partner with Product, Engineering, and Data to build structured flows in Simon, sponsor lifecycle strategy across growth initiatives, and manage a direct report to drive retention and lifecycle optimization.
eCommerce • Food • Pet
Lead owned-channel architecture and execution across email, SMS, push, direct mail, and referral to convert leads to first-time customers. Own CDP event schema, segmentation, HTML/Jinja templates, experimentation framework, platform/vendor management, attribution and reporting. Manage and develop a team, partner with Data Science and Engineering, and run pilots and migrations to optimize blended CAC and channel incrementality.
