Search the 5 jobs at FARFETCH

Collaborate with the Head of Commercial on business development strategy for North America in the luxury space. Utilize relationships with high-end boutiques and brands to introduce them to the Farfetch marketplace business model. Manage cross-functional projects, influence change, and support current business development workstreams.

Manage the New York Market Center Authentication, supervise consignment team, develop SOPs, optimize shipment schedules, and ensure accurate record-keeping. Requires retail and managerial experience, knowledge of resale market, and proficiency in G-Suite and Excel.

Responsible for the day-to-day management of CRM initiatives, including email, SMS, and push marketing. Develop and implement customer-centric action plans, personalized communication strategies, and customer retention programs. Manage data analysis, reporting, and martech tools to drive conversion and improve customer experience. Collaborate cross-functionally and optimize customer engagement for increased sales and loyalty.

Sales Supervisor role at Off-White luxury brand store in New York City, responsible for achieving sales targets, maximizing business potential, maintaining store standards, providing excellent customer service, and leading the sales team. Requires 5+ years of retail sales experience in luxury brands.

Customer Service Supervisor role at FARFETCH, overseeing customer service team, handling escalations, identifying areas for improvement, proposing initiatives, and representing the Voice of the Customers to partners.