Jobs at FARFETCH

Build and scale AI-driven automation for catalogue and content operations. The role covers problem discovery, prototyping, backend and pipeline development, production deployment, monitoring, optimization, and ROI measurement. Responsibilities include developing GenAI and LLM workflows, orchestrating Python and Airflow services, implementing RAG and tool-calling systems, applying AI safety practices, evaluating emerging technologies, and helping establish a reusable AI capability across business and technical teams.

Lead a multidisciplinary team of software engineers, data scientists, and machine learning engineers building personalization systems for search, recommendations, and customer experiences. Own the machine learning roadmap, provide technical oversight, guide end-to-end model development and productionization, and ensure system quality through testing and monitoring. Partner with senior leadership and product stakeholders, manage delivery priorities, and support team development and continuous technical innovation.

Develop and optimize promotional campaigns, loyalty rewards, and customer growth initiatives to increase engagement, repeat purchases, lifetime value, and ROI. Manage promotional planning, budgeting, segmentation, testing, execution, reporting, and cross-functional optimization across marketing, analytics, finance, product, and creative teams. Present actionable recommendations to senior leadership and support individual development.

Manage operational performance for marketplace boutique partners, monitor trends, resolve operational queries, and identify process improvements. The role coordinates initiatives across catalogue management, fulfilment, returns, and inventory while developing data-driven recommendations, standardizing processes, and supporting partner experience improvements. It requires advanced Excel skills, strong communication, Italian and English fluency, and comfort managing multiple projects in a B2B or customer service environment.

Develop and maintain FARFETCH’s Python-based Statistical Engine powering its experimentation platform. Ensure accurate, reliable, and scalable A/B test results; introduce statistical methods and experiment designs; improve data integration and platform maintainability; and collaborate with Data Engineering, Analytics, Product, and Engineering teams. The role also explores AI-assisted development and advanced experimentation techniques such as causal inference and variance reduction.

Plans, builds, deploys, and optimizes automated CRM campaigns across email, push, and in-app channels. Manages triggers, segmentation, personalization, testing, reporting, and campaign troubleshooting while collaborating with data, engineering, product, creative, analytics, and commercial teams to improve customer experience and CRM performance.

Designs, builds, and maintains scalable data products, services, ETL processes, orchestration workflows, and reliable data pipelines. Collaborates with data analysts and software engineers to deliver production-level analytical solutions, emphasizing performance, algorithmic design, scalability, and sustainability. The role also requires experience with CI/CD, cloud environments, AI tools, and big-data engineering.

Lead end-to-end partner onboarding, marketplace expansion, and solution upgrade projects. Coordinate external partners and internal Integrations, Pricing, Finance, Commercial, and Marketing teams. Manage technical integrations, timelines, dependencies, UAT, test orders, troubleshooting, training, and go-live readiness. Serve as the operational expert for catalog, fulfillment, pricing, and financial processes while improving rollout procedures, documentation, and partner autonomy.

Leads strategic, cross-functional business operations initiatives across Catalogue and Selection. The role applies structured problem-solving, data analysis, BI dashboards, SQL, and project management to improve operational efficiency, support leadership decisions, build scalable processes, and deliver measurable business outcomes. It also drives accountability, presents recommendations to stakeholders, and leads operating teams as solutions scale.

Lead strategic, cross-functional business operations initiatives across Catalogue and Selection. Use structured problem-solving, BI tools, SQL, and data analysis to improve operational performance and decision-making. Develop roadmaps, reporting mechanisms, scalable processes, and actionable recommendations while partnering with senior leadership and managing execution across teams.

Provides global privacy and data protection legal advice to Farfetch’s business and technology teams. Responsibilities include developing privacy frameworks, monitoring regulations, negotiating data protection clauses, embedding privacy by design into projects, assessing providers, delivering targeted training, and auditing and improving the privacy program across multiple jurisdictions.

Develop and maintain scalable Salesforce applications using Apex and Lightning Web Components. Translate business requirements into technical solutions, build REST/SOAP integrations, manage configurations and data migrations, conduct code reviews, write unit tests, troubleshoot issues, document designs, and support CI/CD deployments. The role collaborates with technical and business stakeholders across agile teams and contributes to knowledge-sharing sessions.

Develop and maintain scalable Salesforce applications using Apex and Lightning Web Components. Translate business requirements into technical solutions, build third-party integrations, perform code reviews and unit testing, troubleshoot platform issues, manage configurations, document designs, and support CI/CD deployments using Salesforce DX and related tools.

Provide regulatory and commercial legal advice across international markets, focusing on payments, digital regulation, product compliance, consumer protection, tariffs, and contractual matters. Assess and mitigate regulatory risks, monitor legislation, engage with regulators, negotiate and draft legal documents, support compliance implementation, collaborate with external counsel, and help the legal team adopt legal technology and AI tools ethically.

Manage a high-velocity pipeline of SMB luxury brand clients through the full sales cycle, from lead generation to closing and retention. Develop data-driven advertising partnerships, use media insights to achieve partner KPIs, identify upsell opportunities, and collaborate with Account Managers and internal stakeholders to ensure delivery. The role requires digital advertising sales experience, strong CRM and pipeline management, operational rigor, resilience, and effective cross-functional communication.

Supports cybersecurity governance, risk management, and compliance by maintaining policies, assessing information security risks, monitoring controls, conducting audits and gap analyses, and coordinating mitigation activities. The role collaborates with stakeholders across the business and contributes to data privacy, AI governance, data governance, security awareness, and continuous improvement of the Information Security framework.

Manages global ethics, regulatory, and corporate compliance programs, including policy governance, employee training, compliance declarations, reporting, and product compliance controls. The role develops and localizes policies, oversees training calendars, supports regulatory requirements such as CE and UKCA standards, manages restricted-item controls, and partners cross-functionally to address process gaps and internal control issues.

Provide strategic regulatory and commercial legal advice across international markets, with emphasis on payments regulation, digital regulation, product compliance, consumer protection, tariffs, and contractual matters. Assess legislation, mitigate regulatory risks, engage regulators, negotiate legal documents, support compliant business implementation, manage external counsel, and help adopt legal technology and AI tools ethically.

Manages technology procurement and business spend, including purchase orders, contracts, RFPs, vendor negotiations, supplier onboarding, audits, risk assessment, and stakeholder relationships. The role drives procurement KPIs, cost and operational efficiencies, contract compliance, and strategic supplier management across international teams.

Partners with senior leaders and cross-functional teams to provide financial guidance, manage P&L performance, and support strategic decision-making. Responsibilities include budgeting, forecasting, financial planning, KPI reporting, cost optimization, revenue growth analysis, process improvement, and communicating financial insights. The role also leads people and promotes financial alignment, profitability, and long-term business health across the organization.