Jobs at Expedock

Conduct targeted community research across crypto and Web3 platforms, engage founders and community members through value-first outreach, qualify prospects, book discovery calls, track activity in CRM/outreach tools, share market intelligence internally, and hit weekly outreach and qualified-lead targets.

Manage end-to-end ocean import shipments including pre-arrival coordination, customs clearance, Last Free Day monitoring, delivery and trucking arrangements, container return and detention billing, invoice reconciliation, file closure, and proactive customer communication to resolve exceptions and ensure timely delivery.

Manage lettings administration end-to-end: prepare tenancy paperwork, coordinate reference checks and move-in logistics, ensure regulatory compliance, list properties on portals, communicate with landlords/tenants, maintain CRM records, and support property managers with maintenance and deposit tracking.

Manage day-to-day account operations and teams to ensure SLAs, quality, and profitability. Coordinate with product and engineering, implement procedures, train staff, and drive cost/pricing strategies.

Prepare competitive air and sea freight quotations by sourcing carrier rates, computing end-to-end charges, and maintaining pricing. Support sales with commercial recommendations, coordinate with clients and vendors, manage contracts, and ensure accurate, timely quotes that protect margins.

Own end-to-end U.S. air import shipments from pre-alert to final delivery and billing. Proactively resolve exceptions (delays, documentation, customs holds), coordinate with carriers and partners, ensure AMS/ACAS compliance, validate documents and costs, maintain TMS records, and communicate solutions to clients.

Provide executive-level administrative support: manage multiple inboxes and calendars, handle registrations and renewals, perform research and troubleshooting with recommendations, run discrete projects, build SOPs, and occasionally handle personal admin. Role is admin-focused with growth into strategic support.