Sales Development Representative

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential

Who We Need

We're looking for a Sales Development Representative with strong B2B outbound sales experience to help generate new business opportunities for a freight and logistics technology company.

This role focuses on proactively identifying potential customers, initiating sales conversations through cold calls and emails, qualifying prospects, and booking meetings or product demonstrations for the sales team.

We're looking for someone who is comfortable reaching out to new prospects, handling objections, following up consistently, and working toward measurable sales targets. Experience in freight forwarding, logistics, or B2B SaaS is an advantage, but proven outbound sales skills are the priority.

What You'll Do:
Prospecting and Lead Generation

• Identify and research potential business customers that may benefit from the client's freight and logistics solutions.
• Generate new leads through proactive outbound prospecting, including cold calls and personalized cold emails.
• Build and maintain a pipeline of potential customers through consistent outreach and follow-ups.

Lead Qualification and Sales Engagement

• Initiate conversations with prospective customers to understand their business needs, challenges, and current processes.
• Qualify leads based on their needs, suitability for the client's solutions, and readiness to explore a potential partnership.
• Handle initial objections, communicate the value of the client's solutions, and determine appropriate next steps.
• Schedule qualified sales meetings and product demonstrations for the sales team.

Follow-Up and Lead Nurturing

• Maintain regular contact with prospects who have expressed interest but are not yet ready to proceed.
• Follow up with potential customers through calls and emails to maintain engagement and move opportunities forward.
• Keep prospects informed and engaged throughout the initial stages of the sales process.

CRM and Pipeline Management

• Maintain accurate records of prospect interactions, contact information, lead status, and follow-up activities in the CRM.
• Monitor pipeline progress and track key sales development metrics, including outreach activity, leads generated, qualified prospects, and meetings booked.
• Provide regular updates on prospect engagement, pipeline development, and outreach performance.

Sales Performance and Collaboration

• Meet or exceed established targets for outbound activity, lead generation, prospect qualification, and qualified meetings.
• Work closely with the sales and account management teams to ensure a smooth handoff of qualified prospects.
• Continuously improve prospecting strategies, messaging, and follow-up approaches to increase engagement and conversion rates.
  

What You Need:

• At least 3–4 years of professional B2B sales, sales development, or business development experience, with direct responsibility for outbound prospecting.
• Hands-on experience conducting cold calls and cold emails to generate new business opportunities.
• Proven ability to initiate sales conversations, qualify potential customers, and generate leads or book qualified sales meetings.
• Experience handling objections, following up with prospects, and maintaining consistent outreach activity.
• Familiarity with CRM systems and sales pipeline management.
• Excellent written and verbal English communication skills, with the ability to communicate clearly and professionally with business decision-makers. C1-level English proficiency is expected.
• Strong organizational skills and the ability to manage multiple prospects, follow-ups, and sales activities independently.
• A target-driven mindset, with the ability to work toward measurable goals and perform in a results-oriented environment.

Remote Work Technical Requirements

Note that computer equipment and accessories needed for the role will be provided, but you must prepare your own laptop or desktop as a backup. The minimum technical requirements for remote work at Expedock are the following:

• Internet Service
  • Minimum speed of 25 mbps
  • Uninterrupted internet connection is a requirement for this remote work position.
• Available HDD Space
  • 50 GB
• Microsoft Suite (Excel, Word, and Powerpoint)
• Backup internet (mobile hotspot or secondary ISP) capable of at least 20 Mbps
• Quiet, conducive home workspace
• OPTIONAL: Wired Ethernet connection preferred during work hours
• OPTIONAL: Power backup (UPS) if the location experiences frequent outages

Why Expedock

• HMO & Leave Credits: Stay protected with healthcare benefits and use accrued leaves after your third month
• Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.
• Seamless Onboarding & Training: Get up to speed quickly with a structured program and client specific training designed to make you a subject matter expert in your assigned workflows.
  

Candidate Data & Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

• Evaluate your qualifications and suitability for current and future roles
• Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience
• Maintain talent pools for future opportunities, where permitted by law

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.