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Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive at Exness, you will handle client requests and resolve issues via live chat, phone, and email while ensuring excellent service quality. Your responsibilities include document verification, updating clients on status, and achieving KPI targets, all while communicating effectively in English, Korean, and Japanese.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide support and issue resolution for clients, ensuring excellent service through live chats, phone calls, and emails. Handle client requests, escalate issues, verify documents, prepare reports, and meet quarterly KPI targets while maintaining a good company image.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The Quality Assurance Specialist is responsible for ensuring the quality of client communications through audits, providing feedback, conducting training, and reporting on compliance. They also perform root-cause analysis, develop improvement plans, and prepare reports for performance enhancement.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Join Exness as a Senior Python Engineer, where you will develop and optimize scalable applications for financial markets, enhance software solutions, and work with high-load web stack services in collaboration with product management.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The Social Media Manager at Exness will develop and implement social media strategies, engage with the community, and coordinate campaigns to enhance customer connection and brand awareness. Responsibilities include content creation, performance tracking, and collaboration with other departments to optimize the company's social media presence.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Business System Analyst on the Risk Control Team, you will gather requirements, manage the development backlog, conduct risk analysis, and perform system analysis for various projects. You will work closely with stakeholders and QA teams to ensure the product aligns with business objectives and identify any inconsistencies in requirements.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive at Exness, you will provide exceptional service to clients through live chat, phone, and email. Responsibilities include resolving issues, processing client requests, document verification, and achieving KPI targets, with opportunities for professional development and team-building activities.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The Quality Assurance Specialist monitors and ensures quality of client-facing communications, including conducting audits, providing coaching, analyzing CSAT feedback, and developing improvement plans. The role involves collaboration with teams to report on compliance and drive performance improvements.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive at Exness, you will provide technical support and issue resolution to clients via live chat, phone, and email. You'll process requests, escalate issues as necessary, verify client documents, and prepare reports, all while maintaining a high standard of customer service and achieving KPI targets.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Japanese Speaking Verifications Specialist, you will support compliance efforts by ensuring KYC procedures are followed, conducting AML screenings, performing due diligence on high-risk clients, and monitoring client activities for suspicious behaviors. You'll also maintain compliance records and collaborate with teams to meet reporting obligations.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Chinese Speaking Verifications Specialist, your role involves implementing KYC procedures, conducting AML screenings, and monitoring client activities for suspicious behavior. You will carry out compliance audits, manage compliance records, and ensure adherence to regulatory requirements while collaborating with various stakeholders.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Data Analyst, you will collect, process, and analyze data to generate insights that support decision-making across the organization. Key responsibilities include defining metrics, cleaning and transforming data, conducting A/B testing, and collaborating with Data Engineers to improve processes.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The Customer Support Executive at Exness will provide support and issue resolution for clients through live chat, phone, and email. Responsibilities include processing requests, troubleshooting, updating clients, and maintaining a good company image, while achieving quarterly KPI targets. The role also involves verifying documents and preparing reports.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
In this role, you'll provide excellent customer support and issue resolution for Exness clients via various communication channels. Your responsibilities include processing client requests, troubleshooting issues, and updating clients on their request status. You'll also leverage Salesforce or Jira for issue escalation and maintain company image through effective communication.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide technical support and issue resolution to clients through live chat, phone call, and email while ensuring excellent service. Handle client requests, escalate issues when necessary, verify client documents, and prepare reports. Meet quarterly KPI targets and contribute to customer satisfaction.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive at Exness, you will provide client support by resolving issues through various communication channels. Your responsibilities include processing client requests, escalating issues via Salesforce or Jira, verifying documents, and preparing reports, all while maintaining exceptional service and achieving KPI targets.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The Customer Support Executive will handle client requests and resolve issues through various communication channels while maintaining excellent service. Responsibilities include processing requests, navigating multiple software tools, and meeting quarterly KPIs, along with attending company training seminars.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive at Exness, you will provide excellent service by resolving client issues via live chat, phone, and email, handling requests, verifying documents, and updating clients on their request statuses. You will also prepare reports and achieve quarterly KPIs.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The Customer Support Executive will provide client support and issue resolution through various communication channels, ensuring excellent service. Responsibilities include managing client requests, updating clients on their status, verifying documents, and meeting KPI targets. The role requires good communication skills in English and Sinhala, strong client-facing abilities, and multitasking skills.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive, you will provide excellent service and issue resolution for clients through live chat, phone, and email. You will navigate multiple systems to process requests, escalate issues using Salesforce or Jira, and ensure effective communication while maintaining company image.