Jobs at Exness

Produce global video content end to end, managing pre-production, cinematography, lighting, sound, post-production, quality control, metadata, and brand consistency. Create brand films, educational content, social campaigns, and influencer frameworks. Apply generative AI tools and advanced editing workflows, collaborate with Producers, Designers, and Motion teams, and independently translate business needs into technically precise video briefs.

Create, maintain, and audit internal and external knowledge bases (Zendesk, Confluence). Adapt content for AI-driven tools, coordinate UAT with product teams, manage feedback/control groups, liaise with stakeholders and visual specialists, and lead KM process improvements and assigned projects to ensure accurate, accessible information.

Design and develop scalable backend services for an internal CRM using Go and microservices. Build APIs, event-driven integrations, and reliable high-throughput systems with PostgreSQL, Redis, Kafka, REST, and gRPC. Improve latency, resilience, testing, documentation, automation, and engineering standards. Conduct code reviews, solve architectural problems, mentor engineers transitioning to Go, participate in interviews, and drive improvements from design through production.

Provide French- and English-language customer support through live chat, phone, and email. Resolve technical issues, process client requests, verify documents, escalate cases through Salesforce or Jira, communicate status updates, prepare reports, and meet customer service KPIs. The role requires accurate multitasking, strong communication, troubleshooting skills, and participation in training and assessments.

Manage and grow a portfolio of partners in the Indian South African market through relationship-based account management and business development. Act as primary contact, resolve issues, educate partners on Exness platforms, build pipeline, run promotions and events, use reporting tools to drive decisions, ensure compliance, and meet sales KPIs.

Manage relationships with high-value and retail clients in Vietnam, providing personalized support, resolving escalations, promoting products, and retaining clients. Communicate through chat, phone, and face-to-face meetings in Vietnamese and English. Support KYC, Source of Funds, AML, and compliance requirements; analyze client activity, coordinate cross-functional solutions, and travel domestically for business meetings.

Provide multilingual (Chinese/English) customer support via chat, phone, and email; verify client documents; escalate issues using Salesforce or Jira; update clients and prepare reports; meet quarterly KPIs and attend required training.

Develop and deliver scalable, maintainable frontend features for Exness products. Responsibilities include writing secure JavaScript and React code, testing and debugging, conducting code reviews, improving architecture and performance, automating repetitive tasks, documenting solutions, adopting modern technologies, collaborating with UX/UI designers, and supporting team development. The role is office-based in Limassol, Cyprus, with relocation support available.

Monitor and analyze client trading behavior to detect irregularities, report issues to analysts, and ensure secure trading practices. Collaborate with various departments to resolve cases and prevent trading abuses.

The Java Data Engineer will construct and maintain a scalable data platform, develop data solutions, optimize data integration, and support cloud operations, ensuring smooth transitions and high data quality.

This is a general application for potential future roles at Exness. Candidates may experience rewarding tasks with significant responsibilities.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

The Senior Database Engineer will design distributed database architectures, ensure reliability, troubleshoot issues, optimize performance, and mentor junior engineers in database operations.

The role involves designing A/B tests, analyzing user behavior, optimizing CRM campaigns, and providing data-driven insights for marketing decision-making.

Build and maintain large-scale data pipelines and data warehouse systems. Prepare complex datasets, implement ETL/ELT and data marts, improve data reliability and quality, document lineage in the data catalog, optimize analytical queries, operate event-driven pipelines, and mentor junior engineers.

Lead end-to-end trading operations projects: gather and analyze data, design and implement solutions, manage stakeholders, maintain project documentation, drive process improvements and KPI/automation (including ML), contribute to divisional strategy, and communicate results across teams.

Designs skill frameworks, assessments, learning paths, onboarding, e-learning, microlearning, simulations, and coaching resources for Support and CRM teams. Conducts skill-gap analysis, evaluates learner progress, calibrates standards with operational leaders, and improves content using performance data. The role also supports AI simulations, gamified learning, platform enhancements, and multiple learning projects while managing deliverables independently.

Provide multilingual customer support and issue resolution through live chat, phone, and email. Process requests, troubleshoot technical issues, verify client documents, escalate cases through Salesforce or Jira, provide status updates, prepare reports, and meet quarterly KPI targets. The role requires English and Uzbek communication skills, accuracy, multitasking, reliability, and a customer-focused approach.

Provide legal support across B2B, payments, digital marketing, partnerships, crypto, finance and affiliate matters. Draft, review, and negotiate commercial agreements, ensure alignment with internal procedures, advise cross-functional teams, manage external counsel, maintain contract records, and monitor relevant legal and regulatory developments.

Serve as primary contact for partners in Kenya: retain and grow partner portfolio, provide relationship management and support, educate partners on Exness platforms, drive business development and promotional campaigns, attend industry events, ensure compliance, and use reporting tools to monitor performance.