Jobs at Exness

Supports end-to-end project delivery, business analysis, process improvement, KPI development, operational reporting, and stakeholder coordination within the Trading Division. The role analyzes performance data, identifies operational challenges, develops solutions, maintains governance documentation, supports automation and workflow optimization, and communicates project outcomes through presentations and reports.

Lead UK compliance and MLRO functions, including FCA reporting, regulatory liaison, policy development, risk assessments, process audits, client onboarding approval, compliance monitoring, licensing applications, complaint reviews, and supervision of compliance projects and team members. The role requires expertise in UK financial regulation, MiFID reporting, FCA principles, SMF16 and SMF17 functions, and CASS 7 client money rules.

Maintain and improve core trading systems, execution engines, LP connectivity, databases, and client applications. Monitor system health and performance, investigate trading and technical issues, identify anomalies, perform root cause analysis, and implement preventative fixes. Collaborate with Risk Monitoring, Engineering, Product, and DevOps teams on incidents, testing, production releases, automation, CI/CD, infrastructure improvements, documentation, and internal technical support.

Manage trademark, copyright, and domain-name portfolios, including registrations, renewals, oppositions, defenses, and online infringement enforcement. Draft and negotiate IP-related and software contracts, support defamation matters, maintain legal documents and data, develop internal procedures, and assist with administrative legal tasks. The role requires collaboration with international stakeholders and strong knowledge of digital businesses, intellectual property, and online brand protection.

Own the target architecture and technical roadmap for a high-volume payments domain. Design scalable, secure distributed systems for payments, crypto, KYC, and AI/ML features; build proofs of concept; review code and designs; manage technical debt; guide technology decisions; and mentor engineers across nine teams. The role requires hands-on software development, financial security expertise, stakeholder communication, and experience with high-availability, low-latency systems.

Own end-to-end quality assurance for trading data products, including data warehouses, ETL, integrations, streaming systems, APIs, and data marts. Develop automated test suites, validate data accuracy, investigate quality issues, and implement reconciliation, monitoring, and alerting processes. Use AI tools to improve QA workflows, collaborate with developers on troubleshooting, support data policies and best practices, and participate in feature testing and user acceptance testing.

Provide multilingual customer support and issue resolution through live chat, phone, and email. Responsibilities include troubleshooting client issues, processing requests, escalating cases through Salesforce and Jira, verifying documents, preparing reports, meeting KPI targets, and completing assigned tasks. The role begins remotely before potential relocation to a Southeast Asia support office.

The DevOps Engineer manages CI/CD across development teams, implements release practices and infrastructure as code, automates environment deployments, and establishes observability standards. The role requires Kubernetes and containerization expertise, GitOps knowledge, Bash proficiency, and collaboration with SRE, Security, and Platform teams to improve reliability and performance.

Designs and maintains automated UI and end-to-end tests for web and mobile applications using Playwright and TypeScript. Responsibilities include manual and exploratory testing, regression coverage, test environments and data, framework improvements, CI/CD integration, pipeline monitoring, release validation, and AI-assisted quality engineering. The role partners with cross-functional teams to identify quality risks, improve product reliability, and support engineering best practices.

Acquire, onboard, manage, and retain high-value trading partners in Colombia and Latin America. Build partnerships, negotiate agreements, support partner accounts, track performance KPIs, identify growth and reactivation opportunities, prevent churn, resolve issues, and report on partner activity. The role requires financial markets and forex expertise, strong business development and negotiation skills, CRM and reporting experience, native Spanish, advanced English, and willingness to relocate to Uruguay and travel.

Designs and operates highly available, distributed database platforms across PostgreSQL, MongoDB, ClickHouse, Cassandra, and other systems. Responsibilities include replication, failover, performance tuning, query optimization, incident response, reliability engineering, observability, and automation of backups, scaling, and deployments. The role also improves infrastructure-as-code and internal platform capabilities for large-scale production workloads.

Leads the full requirements lifecycle for payment products, including stakeholder discovery, impact analysis, solution design, user stories, acceptance criteria, and delivery support. Analyzes user behavior and multiple data sources, builds dashboards and reports using Grafana, Metabase, and Amplitude, and drives product and business decisions. Collaborates with Payment Operations, Support, Product Owners, Team Leads, and technical teams while managing scope, timelines, priorities, and communication.

Design and improve web and mobile product experiences, especially KYC, verification, and payment flows. The role involves creating user flows, wireframes, prototypes, and high-fidelity designs; conducting usability research; using product data and feedback; maintaining design systems; collaborating with cross-functional teams; and supporting implementation and design QA through developer handoff.

Manage and grow a portfolio of partners in the Indian South African market through relationship-based account management and business development. Act as primary contact, resolve issues, educate partners on Exness platforms, build pipeline, run promotions and events, use reporting tools to drive decisions, ensure compliance, and meet sales KPIs.

Provide multilingual (Chinese/English) customer support via chat, phone, and email; verify client documents; escalate issues using Salesforce or Jira; update clients and prepare reports; meet quarterly KPIs and attend required training.

This is a general application for potential future roles at Exness. Candidates may experience rewarding tasks with significant responsibilities.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

Designs skill frameworks, assessments, learning paths, onboarding, e-learning, microlearning, simulations, and coaching resources for Support and CRM teams. Conducts skill-gap analysis, evaluates learner progress, calibrates standards with operational leaders, and improves content using performance data. The role also supports AI simulations, gamified learning, platform enhancements, and multiple learning projects while managing deliverables independently.

Provide multilingual customer support and issue resolution through live chat, phone, and email. Process requests, troubleshoot technical issues, verify client documents, escalate cases through Salesforce or Jira, provide status updates, prepare reports, and meet quarterly KPI targets. The role requires English and Uzbek communication skills, accuracy, multitasking, reliability, and a customer-focused approach.

Serve as primary contact for partners in Kenya: retain and grow partner portfolio, provide relationship management and support, educate partners on Exness platforms, drive business development and promotional campaigns, attend industry events, ensure compliance, and use reporting tools to monitor performance.