Jobs at Erste Digital

Support division heads with planning and organization of initiatives, research and prepare decision materials, organize meetings and workshops, prepare slides and minutes. Opportunity to take on business analysis, project management, or Scrum Master tasks.

Partner with business leaders to shape workforce strategy, advise on full employee lifecycle, execute central HR processes, design tailored engagement and transformation initiatives, use HR data to inform decisions, and promote inclusive, tech-focused HR solutions.

Design, develop, and maintain infrastructure and AI automation using Terraform, Ansible, CI/CD and Python. Build internal developer platform capabilities and AI-powered solutions (LLMs, agentic workflows, RAG, vector DBs). Ensure observability, SLO-based reliability, secure secrets handling, incident response, and automation of runbooks. Mentor engineers and drive platform engineering best practices.

Design, automate, and maintain PostgreSQL platform operations and infrastructure using IaC and scripting. Improve CI/CD, observability, resiliency, backup/recovery, HA/replication, incident response, and operational tooling. Mentor teams, contribute to roadmaps, and drive SRE/DevOps best practices across production environments.

Lead design, operation, and improvement of storage and backup platforms across on‑prem, virtualized, and cloud environments. Manage SAN/NAS/DAS, backup solutions, disaster recovery, monitoring, incident response, runbooks, capacity and lifecycle planning, and guide a team using Agile/DevOps practices to ensure data availability, integrity, security, and recoverability.

Work with Databricks users and technical teams to translate business needs into functional and technical requirements, prioritize and deliver platform requests, support onboarding, document processes, improve governance, cost efficiency, and operational practices, and coordinate issue resolution while staying current on AI and data platform trends.

The MS Server and Operations Specialist will enhance and manage Microsoft server architecture, ensuring secure operations for 22,000 users. Responsibilities include collaboration with service providers, optimizing infrastructure, and aligning with security and network teams.

Lead continuous monitoring and incident management for Erste Digitals IT environment. Coordinate and moderate incident response, communicate status to stakeholders and management, document remediation actions, and drive post-incident analysis and improvements. Work in shifts, apply SRE practices and regulatory awareness (e.g., DORA), and maintain high availability, reliability, and service quality.

Support IT teams with administrative and operational tasks, incident tracking, service improvement, monitoring dashboards, API data retrieval, and small automations (Python/Shell/Java). Use AI tools, maintain version-controlled scripts, automate reporting and workflows, and collaborate with stakeholders.

Act as the Managing Director's strategic partner to translate strategy into execution: lead company-wide initiatives, prepare C-level decisions, resolve operational bottlenecks, manage cross‑department interfaces, perform data-backed analyses, and represent leadership in board and strategic meetings.

Provide Level 2 support and operational maintenance for VMware and/or OpenShift Virtualization platforms. Troubleshoot vSphere/vCenter or OpenShift Virtualization issues, monitor performance and capacity, support design and improvements, collaborate with Level 3 and other IT teams, participate in on-call rotation, and contribute to automation with Terraform or Ansible.

Lead and develop the enterprise architecture function and innovation team, establish governance, drive IT portfolio strategy, reduce technical debt, align IT investments with business outcomes, and prepare decision-ready materials for top management. Build teams, define operating models, and integrate EA insights into the innovation funnel for scalable delivery.

Design, operate, and improve enterprise virtualization platforms (VMware, OpenShift) with automation, IaC, monitoring, and AI-driven operations. Build scalable, highly available infrastructure, automate provisioning and lifecycle management, manage incidents and runbooks, ensure security best practices, and participate in on-call operations to meet SLA/SLO targets.

Coordinate end-to-end cloud compliance projects including risk assessments, contract reviews, governance, and assurance documentation. Collaborate with Legal, Security, Risk, and business stakeholders to translate regulatory requirements into practical controls and support audits and assurance activities.

Own, operate, and improve the enterprise Citrix Virtual Apps & Desktops platform. Ensure availability, performance, security, and resilience while driving automation (PowerShell, Ansible, Terraform), monitoring (Grafana, Citrix Director, ControlUp), incident analysis, and SRE-driven reliability improvements across infrastructure components.

Support data engineers by coding and maintaining data pipelines, migrating databases, ensuring data quality, and collaborating to improve workflows.

Lead the design and implementation of CSDM-compliant data structures and processes, ensuring alignment of banking services and IT infrastructure.

Part-time student internship supporting a newly launched Conduct Compliance platform on ServiceNow. Responsibilities include user support, working with data and data models, coordinating between IT and business teams, solving operational challenges, following corporate processes, and learning alongside an experienced Solution Manager.