Jobs at Erste Digital

Lead a 32-person Data Platforms department to deliver reliable, secure, and scalable database platform services (Oracle, PostgreSQL, Exadata, MongoDB, Hadoop) across on-prem and AWS. Drive DBRE practices, automation, self-service, operational excellence, and migrate relational workloads toward PostgreSQL while maintaining Oracle stability. Build cross-location collaboration, stakeholder alignment, and measurable platform outcomes.

Design, develop, and maintain infrastructure and AI automation using Terraform, Ansible, CI/CD and Python. Build internal developer platform capabilities and AI-powered solutions (LLMs, agentic workflows, RAG, vector DBs). Ensure observability, SLO-based reliability, secure secrets handling, incident response, and automation of runbooks. Mentor engineers and drive platform engineering best practices.

Work with Databricks users and technical teams to translate business needs into functional and technical requirements, prioritize and deliver platform requests, support onboarding, document processes, improve governance, cost efficiency, and operational practices, and coordinate issue resolution while staying current on AI and data platform trends.

Design, automate, and maintain PostgreSQL platform operations and infrastructure using IaC and scripting. Improve CI/CD, observability, resiliency, backup/recovery, HA/replication, incident response, and operational tooling. Mentor teams, contribute to roadmaps, and drive SRE/DevOps best practices across production environments.

Lead design, operation, and improvement of storage and backup platforms across on‑prem, virtualized, and cloud environments. Manage SAN/NAS/DAS, backup solutions, disaster recovery, monitoring, incident response, runbooks, capacity and lifecycle planning, and guide a team using Agile/DevOps practices to ensure data availability, integrity, security, and recoverability.

Provide 1st-line technical support (in-person/phone/ticket), diagnose and resolve hardware/software issues, perform user access management and basic security checks, escalate and route incidents, and handle basic Unix/Linux, DB, middleware, backup and network tasks in a 24/7 service desk environment.

The MS Server and Operations Specialist will enhance and manage Microsoft server architecture, ensuring secure operations for 22,000 users. Responsibilities include collaboration with service providers, optimizing infrastructure, and aligning with security and network teams.

Lead continuous monitoring and incident management for Erste Digitals IT environment. Coordinate and moderate incident response, communicate status to stakeholders and management, document remediation actions, and drive post-incident analysis and improvements. Work in shifts, apply SRE practices and regulatory awareness (e.g., DORA), and maintain high availability, reliability, and service quality.

Support the Recruiting team with candidate management, job ads, interview scheduling, employer branding events, and HR operations. Collaborate with hiring managers and HR partners, contribute to projects, and gain hands-on recruiting and candidate experience skills over a 12-month, part-time internship.

Design conversational AI experiences and a generative UI component library for a large-scale banking platform. Collaborate with engineers, product managers, data scientists, and prompt engineers to prototype, iterate, and ship user flows, visual components, and design-system assets that simplify complex banking interactions.

Lead a corporate banking product domain within an agile team: define vision, prioritize and ship customer-centric digital features (onboarding, everyday banking, AI-enabled experiences), collaborate with UX, research and business partners, use analytics to drive decisions, and balance feature delivery with technical debt trade-offs.

Provide Level 2 support and operational maintenance for VMware and/or OpenShift Virtualization platforms. Troubleshoot vSphere/vCenter or OpenShift Virtualization issues, monitor performance and capacity, support design and improvements, collaborate with Level 3 and other IT teams, participate in on-call rotation, and contribute to automation with Terraform or Ansible.

Design, operate, and improve enterprise virtualization platforms (VMware, OpenShift) with automation, IaC, monitoring, and AI-driven operations. Build scalable, highly available infrastructure, automate provisioning and lifecycle management, manage incidents and runbooks, ensure security best practices, and participate in on-call operations to meet SLA/SLO targets.

Coordinate end-to-end cloud compliance projects including risk assessments, contract reviews, governance, and assurance documentation. Collaborate with Legal, Security, Risk, and business stakeholders to translate regulatory requirements into practical controls and support audits and assurance activities.

Own, operate, and improve the enterprise Citrix Virtual Apps & Desktops platform. Ensure availability, performance, security, and resilience while driving automation (PowerShell, Ansible, Terraform), monitoring (Grafana, Citrix Director, ControlUp), incident analysis, and SRE-driven reliability improvements across infrastructure components.

Operate and improve PostgreSQL services in AWS and Google Cloud. Perform administration, backups, upgrades, monitoring, performance tuning, incident response, security, HA/DR, automation, and IaC to ensure reliable, scalable database platforms.

Operate and improve enterprise Oracle database platforms: administer, patch, backup/restore, monitor performance and capacity, troubleshoot incidents, support RAC/Data Guard high-availability, automate tasks with scripting, and collaborate with platform and application teams to increase reliability and observability.

Act as liaison between Databricks users, data and platform engineers to translate business needs into technical requirements, support platform operations, onboarding, governance, cost optimization, documentation, and best practices to ensure secure, scalable, and efficient Databricks platform usage.

Support data engineers by coding and maintaining data pipelines, migrating databases, ensuring data quality, and collaborating to improve workflows.

Lead the design and implementation of CSDM-compliant data structures and processes, ensuring alignment of banking services and IT infrastructure.