Jobs at Equinix

Owns the global partner program across Sales, Services, and Technology tracks. Designs tiers, incentives, specializations, MDF governance, compliance frameworks, and operational processes. Monitors partner performance, ROI, compliance, NPS, and bookings contribution while resolving disputes and exceptions. Partners with Finance, Legal, Partner Experience, Support, and leadership to align program strategy, maintain investment cases, and continuously improve program effectiveness.

Leads global direct tax compliance, income tax accounting, ASC 740 provisions, statutory reporting, audits, and tax governance across xScale joint ventures. Manages tax professionals and external advisors, reviews filings and technical positions, supports transactions and acquisitions, and develops scalable, automated processes. Partners with Controllership, Treasury, Legal, FP&A, M&A, auditors, and tax authorities while driving team development, standardization, and operational improvement.

Manage complex global enterprise customers throughout onboarding, adoption, retention, and expansion. Build success plans, analyze usage and health metrics, conduct executive business reviews, identify churn and growth opportunities, and lead issue escalations. Coordinate Sales, Support, Product, Delivery, and Operations teams to improve customer outcomes, drive revenue growth, strengthen processes, and mentor other customer success managers.

Own the Activation Factory’s partner performance measurement, analytics infrastructure, dashboards, and executive reporting. Define partner health scores and KPIs, ensure data quality across PRM, CRM, and financial systems, build pipelines and a single source of truth, and generate strategic insights on segmentation, ROI, attribution, and program effectiveness. Translate partner feedback and performance intelligence into improvements for partner programs, sales, and operations while communicating clear recommendations to senior leadership.

Prepare and reconcile VAT returns, EU VAT listings, Intrastat declarations, and indirect tax accounting records across EMEA. Review invoices, manage tax documentation, support audits, conduct tax research, and guide VAT journal entries. Improve master data and reporting processes while supporting acquisitions, product rollouts, system enhancements, SAF-T, and e-invoicing initiatives. The role requires collaboration across international teams and accurate, timely compliance reporting.

Owns the strategy and execution of Equinix’s partner community ecosystem, including forums, advisory councils, events, recognition programs, co-marketing initiatives, and feedback mechanisms. Manages community operations, engagement platforms, content, metrics, and scalable playbooks while partnering with Marketing and Enablement to strengthen partner loyalty, advocacy, and commercial impact.

Supports pre-sales engagements by designing technology solutions, developing account strategies, conducting customer workshops and presentations, researching technology trends, and advising sales teams and stakeholders. Develops customer-specific solution benefits, business cases, implementation plans, and technical content while providing subject matter expertise across network, datacentre, and enterprise IT systems.

Leads resolution of complex production infrastructure incidents across enterprise networks, Linux systems, security, load balancing, and hardware. Responsibilities include troubleshooting, change implementation, root cause analysis, environment assessments, documentation, customer support, escalation assistance, team guidance, monitoring, and continuous service improvement. The role requires on-call participation and hybrid work Monday through Friday, 1 PM to 10 PM.

Coordinates end-to-end customer deployments in data centers, including installations, expansions, power, cabling, interconnection, and infrastructure services. Manages project milestones, schedules, documentation, risks, stakeholder communication, technical issue resolution, and customer expectations. Partners with operations, engineering, capacity management, supply chain, and customer success teams to ensure timely delivery and smooth transition to operational support.

Leads Equinix’s Americas high-tech sales vertical, including sales directors, interconnection specialists, and representatives. Develops and executes sales strategy, drives revenue growth, manages strategic customer opportunities, and builds executive relationships. Establishes KPIs and repeatable sales motions, partners across Product, Marketing, Operations, and Sales, and provides market insights to leadership. Responsible for team development, performance, retention, continuous improvement, bookings, interconnection growth, and customer penetration.

Leads technical pre-sales for strategic global accounts, designing complex data center, colocation, interconnection, hybrid cloud, AI, GPU, and high-density infrastructure solutions. Owns technical discovery, architecture, RFP responses, solution validation, quoting, risk mitigation, and executive presentations. Coordinates regional and global pursuits with sales, engineering, construction, operations, product, and design teams while ensuring commercial viability, scalability, compliance, and delivery readiness.

Manage statutory accounting and reporting for Equinix legal entities across APAC. Responsibilities include preparing local GAAP financial statements and disclosures, coordinating statutory audits, reviewing US GAAP-to-local-GAAP bridges, supporting tax and legal entity transactions, overseeing audit adjustments, maintaining reporting procedures, tracking KPIs, and providing analysis and guidance to accounting teams and auditors.

Designs, implements, and optimizes advanced enterprise and data center networks across hybrid environments. Acts as a technical authority for complex architectures, migrations, integrations, troubleshooting, documentation, governance, and operational improvements. Leads automation and reliability initiatives while collaborating with customers and cross-functional teams to deliver secure, scalable, highly available network solutions. Requires advanced routing, switching, data center networking, firewall, cloud networking, monitoring, and high-availability expertise, plus fluent English and Spanish.

Leads Equinix’s Americas Commercial Sales organization, owning regional revenue growth, customer impact, sales strategy, pipeline, performance metrics, and multi-year expansion. Oversees sales leaders and representatives, develops channel go-to-market motions, closes complex opportunities, and builds strategic customer and partner relationships. Collaborates with Product, Marketing, Operations, and executive stakeholders while recruiting and developing a high-performing team and driving disciplined, data-informed execution.

Leads strategic global and regional customer accounts, building C-level relationships, driving revenue and bookings, developing account strategies, coordinating cross-functional teams, managing pipelines and forecasts, negotiating complex contracts, supporting renewals, and minimizing churn. The role also develops partner and channel relationships, presents plans to executives, leads solution selling, and coaches other global account management team members.

Provides senior technical sales leadership for Federal, SLED, and defense-adjacent customers. Advises executives and technical stakeholders on secure connectivity, hybrid cloud, compliance, and mission-critical architectures. Supports capture planning, workshops, demonstrations, procurement strategy, partner engagement, and strategic sales pursuits. Develops public-sector technology strategies, promotes Equinix solutions, tracks policy and market trends, and incubates new capabilities through government contracts and agency pilots.

Lead and grow strategic, often global, customer relationships with C-level stakeholders. Develop and execute long-term account strategy, coordinate cross‑functional teams, drive pipeline, negotiate complex contracts and renewals, and mentor other account team members to achieve revenue targets.

Maintains electrical, mechanical, cooling, refrigeration, plumbing, fire suppression, and facility systems at a data center site. Performs preventive, corrective, routine, and minor repair activities; monitors BMS alarms; troubleshoots equipment; completes work orders and circuit installations; coordinates external maintenance vendors; maintains site logs and inventory; and supports incidents and infrastructure projects. The role requires daytime, nighttime, holiday, and shift availability.

Design, implement, and optimize complex enterprise and data center network infrastructures. Serve as SME for architectures, lead migrations, develop standards and documentation, drive automation, collaborate with customers and cross-functional teams, evaluate new technologies, and support incident resolution and advanced troubleshooting.

Lead indirect tax matters across LATAM, focusing on compliance, audit management, and process transformation. Provide advisory support and drive automation efforts.