Jobs at Ensono

Designs, implements, and improves secure, scalable Microsoft Azure platforms for customers. Leads discovery, architecture, migration, modernization, landing-zone, IaC, CI/CD, Kubernetes, governance, operational readiness, and technical assurance activities. Owns technical workstreams through deployment and handover, leads customer workshops, supports proposals and pre-sales, investigates incidents, and mentors consultants and engineers.

Provides 24/7 customer support and systems programming for IBM IMS environments on z/OS. Responsibilities include IMS installation, configuration, troubleshooting, database administration, performance optimization, migrations, disaster recovery, change control, and OEM software support. The role requires expertise with parallel sysplex, IMS database structures, JCL, SMP/E, database utilities, logging, tracing, and related mainframe technologies. The programmer also assists project managers with customer transitions and advises clients on IMS upgrades and best practices.

Leads strategic client operations, ensuring KPI and SLA performance, customer satisfaction, profitability, and service delivery. Directs operations teams, develops talent, drives continuous improvement, integrates AI and automation, manages vendors and contracts, oversees reporting and remediation, and executes enterprise-wide projects. Partners with cross-functional teams and executives to develop operational strategies, roadmaps, and infrastructure-focused business plans.

Directs strategy and roadmaps for network products, conducts client and market research, develops business plans, writes requirements, and partners with engineering and delivery teams. Monitors product performance, pricing, competition, and market trends. Supports network, security, and telephony projects, including issue prioritization and internal product and solution support.

Provide transactional legal support for global sales and outsourcing deals: draft, review, negotiate complex commercial agreements, assess and mitigate legal and business risk, coordinate internal stakeholders, project-manage deals to close, advise on contract disputes, train teams, and improve contracting processes to enable revenue generation.

Designs, implements, administers, and optimizes enterprise VMware and Nutanix virtualization environments. Leads datacenter migrations, infrastructure upgrades, platform consolidations, and modernization initiatives. Provides advanced troubleshooting, capacity planning, performance optimization, monitoring, root cause analysis, and operational support. Develops automation using PowerShell, PowerCLI, and Python, coordinates with stakeholders and vendors, creates technical documentation, and mentors junior engineers. The role operates within 24/7 rotational shifts.

Provides senior technical leadership for complex distributed infrastructure and private cloud environments. Coordinates OS, virtualization, network, storage, middleware, database, and VDI teams; leads major incident and escalation resolution; drives MTTR, SLA adherence, reliability, and service improvement. The role coaches technical teams, manages client and stakeholder engagement, partners with onshore technical leadership, and provides hands-on expertise across Windows Server, Linux, VMware, and enterprise infrastructure.

Manage global release, change, and test activities for z/OS, AIX, and AS/400 platforms. Responsibilities include planning software changes, maintaining packaging environments and inventories, coordinating testing and deployments, ensuring compliance, improving release processes, and supporting production observability, incident resolution, reliability, security, and sustainability. The role operates within an agile Mainframe as a Service team in Hyderabad and requires 10+ years of IT services experience.

Leads and scales an enterprise account management team overseeing partner relationships and managed services delivery. Sets strategic vision, operational standards, KPIs, budgets, and profitability targets; drives retention, renewals, account expansion, and partner satisfaction. Oversees portfolio health, escalations, executive reviews, governance, and corrective actions while recruiting, coaching, and developing distributed teams. Partners cross-functionally on service delivery, forecasting, contract renewals, resource optimization, and strategic growth initiatives.

Design, optimize, and maintain enterprise mainframe batch scheduling using IBM Workload Scheduler and supporting tools. Integrate scheduling with z/OS WLM, implement high-availability and DR configurations, automate via REXX/JCL and modern interfaces (Zowe/REST), monitor performance, troubleshoot complex job failures, and lead modernization and mentoring efforts across global teams to ensure reliable, scalable batch operations.

Design and engineer resilient Db2 data platforms, including high availability, disaster recovery, replication, failover, observability, and automation. Build Infrastructure-as-Code, CI/CD, monitoring, dashboards, and self-service capabilities while partnering with application, infrastructure, cloud, and database teams. Support recovery exercises, failover testing, root cause analysis, operational readiness, and platform modernization for mission-critical enterprise services.

Provides Db2 for z/OS systems engineering, including platform lifecycle management, maintenance, PFSET deployments, upgrades, performance engineering, resiliency and recovery configuration, automation, monitoring, and Level 3 support. The role also supports database management policies, disaster recovery, security, and utilization, while handling multiple clients, on-call support, and complex issues under tight deadlines.

Provides senior technical leadership and delivery for complex .NET and cloud-native projects. Translates business requirements into technical designs, develops distributed and microservice solutions on Azure or AWS, writes integration and end-to-end tests, and maintains code quality and security standards. Collaborates with technical and non-technical stakeholders, contributes to architecture and design reviews, resolves technical challenges, and supports knowledge sharing and team development.

Leads technical delivery for complex cloud-native solutions using modern .NET. Designs components and subsystems, translates business requirements into technical architectures, writes tested code, and contributes to discovery, design reviews, and architectural decisions. Collaborates with clients and internal teams across the project lifecycle, resolves technical challenges, promotes engineering standards, and mentors junior engineers. Uses AI-assisted development tools responsibly while contributing to knowledge-sharing communities.

Leads production Linux operations across hosted, cloud, and remote infrastructure. Responsibilities include resolving major incidents, performing root-cause analysis, maintaining availability and compliance, developing Ansible and Bash automation, supporting infrastructure as code, managing changes, documenting SOPs and recovery procedures, monitoring systems, mentoring engineers, and communicating with clients and stakeholders during incidents and maintenance.

Leads Ensono’s North America base sales organization, owning regional growth strategy, executive client relationships, renewals, expansions, forecasting, pipeline management, complex negotiations, and revenue retention. Develops sales leaders and scalable operating models while partnering with delivery, operations, and solutions teams to improve client outcomes and lifetime value across managed services and hybrid IT accounts.

Serves as the senior technical SME for enterprise Windows infrastructure across on-premises, VMware, and Azure environments. Responsibilities include L3/L4 support, Active Directory administration, server lifecycle management, virtualization, automation, monitoring, patching, security hardening, backup and disaster recovery, incident escalation, root cause analysis, documentation, customer engagement, and mentoring junior engineers in a managed services environment.

Leads reliability, automation, observability, and performance engineering for mission-critical z/OS environments. Designs infrastructure-as-code and self-healing workflows, modernizes legacy scripts and mainframe SDLC processes, builds CI/CD pipelines, optimizes batch and OLTP workloads, and implements AI-driven monitoring. Manages high-severity incidents, postmortems, capacity planning, platform hardening, and operational readiness while mentoring teams on SRE and DevOps practices.

Supports mainframe ISV software installation, upgrades, configuration, testing, customization, maintenance, monitoring, and incident resolution. Provides on-call support, researches new software, handles changes and problems, collaborates with vendors and technical teams, and assists with z/OS systems programming. Responsibilities also include DB2 and IMS database maintenance, backups, space management, performance troubleshooting, data refreshes, job monitoring, and resolving high-priority database issues.

Serves as the strategic architect and technical lead for enterprise observability, APM, telemetry, and SRE ecosystems. Designs unified monitoring across hybrid cloud, Kubernetes, and legacy environments; establishes SLOs, SLIs, error budgets, and incident-response practices; leads automation using Ansible, Terraform, Python, and GitOps; and develops secure, scalable telemetry pipelines. The role also leads FOAK implementations, monitoring migrations, vendor transitions, knowledge-transfer programs, major incident escalations, operational handoffs, and engineering-team mentoring.