Jobs at Ensono

Leads Ensono’s corporate strategy and execution engine, including the annual strategy cycle, strategic initiative portfolio, executive operating rhythm, corporate development, market intelligence, client advisory programs, and transformation efforts. Partners closely with the CEO, President, CSO, executive team, board, investors, and senior leaders to shape decisions, drive accountability, and translate strategy into measurable outcomes. The role also develops an AI-enabled strategy office and supports acquisitions, partnerships, and enterprise initiatives.

Provides 24/7 technical support for CICS TS and related OEM products on z/OS mainframes. Responsibilities include fulfilling service orders, troubleshooting, installing and maintaining software, applying fixes, performing upgrades, supporting customer migrations and disaster recovery, and preparing systems for operating system upgrades. The role requires collaboration across teams, adherence to ITSM change controls, and occasional on-call, overtime, and weekend work.

Own the commercialization and lifecycle of Ensono’s mainframe managed services portfolio. Develop standardized offerings, pricing models, packaging, SKU structures, value propositions, and sales enablement. Partner across Product, Finance, Delivery, Engineering, Architecture, vendors, and Sales to productize AI-enabled and next-generation mainframe capabilities. Drive roadmap decisions, customer and market discovery, vendor integration, margin optimization, and conversion of platform innovations into scalable, profitable services.

Lead Product Engineering efforts to design, automate, and operationalize repeatable AWS/GCP cloud services. Define cloud standards, onboard services, implement IaC/config management, support operations, and act as SME and escalation point.

Leads mainframe modernization and migration initiatives for large global clients. Develops transformation and re-platforming solutions, conducts discovery workshops, presents technical and business cases, advises executives, and partners with sales, consulting, operations, and product teams. Requires extensive mainframe expertise across legacy technologies, migration architecture, data modernization, cloud and hybrid environments, and enterprise hosting. The role also supports AI-driven modernization, technical documentation, project lifecycle management, and client relationship development.

Monitor global managed file transfers, investigate failed or delayed transfers, manage incidents and escalations, perform root cause analysis, document issues, and support MFT customers. The role requires on-call rotational coverage for 24/7 service availability and is based five days per week in the Hyderabad office.

Provides 24/7 mainframe storage infrastructure support, including DASD, tape, virtual tape, encryption, replication, backup, disaster recovery, migrations, performance analysis, problem resolution, and software or hardware refreshes. Manages storage pools across customers and LPARs, supports recovery activities, customizes storage software, follows ITSM change controls, documents issues, and assists with data center and customer migration projects.

Provide transactional legal support for global sales and outsourcing deals: draft, review, negotiate complex commercial agreements, assess and mitigate legal and business risk, coordinate internal stakeholders, project-manage deals to close, advise on contract disputes, train teams, and improve contracting processes to enable revenue generation.

Leads an application support team, overseeing incident, problem, change, and service request management. Manages staff performance, workload distribution, stakeholder and vendor coordination, SLA adherence, root-cause analysis, documentation, reporting, and continuous improvement. Applies ITIL and foundational SRE practices, including monitoring, automation, toil reduction, reliability improvement, and collaboration with engineering, infrastructure, and DevOps teams. The role may include on-call support and work outside regular business hours.

Leads major incident response, L3 application escalations, root-cause analysis, reliability engineering, change risk assessment, disaster recovery validation, and observability improvements. Builds automation and recovery frameworks using scripting, tunes Java and .NET applications, validates operational readiness, and mentors support teams. The role requires strong application architecture, distributed systems, middleware, database, monitoring, and production operations expertise in regulated environments, with on-call support and hybrid work.

Leads complex enterprise technology programs and strategic client engagements across the software development lifecycle. Advises senior stakeholders, establishes delivery methodologies and governance, manages budgets, risks, dependencies, and commercial performance, and oversees distributed cross-functional teams. The role also supports business transformation, presales, proposals, delivery-center strategy, continuous improvement, mentoring, and adoption of emerging technologies such as AI-enabled delivery tools.

Administer and support mainframe storage infrastructure, including DASD, tape, virtual tape, encryption, replication, backups, recovery, and customer migrations. Diagnose storage issues, manage storage pools across customers and LPARs, analyze subsystem performance, conduct disaster recovery tests, and support data center migrations. The role also coordinates with customers, account managers, and vendors while mentoring storage team members.

Manage and support complex data center network infrastructure in a 24/7 rotational environment. Responsibilities include incident response, root cause analysis, lifecycle management, software upgrades, hardware refreshes, network deployments, documentation, CMDB maintenance, monitoring, configuration backups, and cross-functional coordination. The role requires expertise in routers, switches, firewalls, load balancers, Cisco ACI, and VMware NSX-T, with approximately 80% operational support and 20% build and deployment work.

Leads complex enterprise, data center, cloud, and WAN network operations, providing L3/L4 support, critical incident escalation, troubleshooting, root cause analysis, and performance optimization. Designs and deploys network infrastructure, reviews architectures, supports security and load-balancing technologies, and leads transformation initiatives. Mentors engineers, drives automation and process improvements, manages ITIL practices, and communicates technical recommendations to clients and stakeholders in a 24/7 rotational environment.

Leads major incident response, L3 application escalations, root-cause analysis, reliability engineering, and high-risk change assessments. Tunes Java and .NET applications, validates disaster recovery, develops automation and observability frameworks, improves MTTR, and mentors support teams. Requires expertise in distributed systems, middleware, scripting, databases, monitoring tools, regulated production environments, and on-call operations.

Provide z/OS system programming support for mainframe clients, including operating system upgrades, SMP/E and non-SMP/E ISV installations, maintenance, configuration, and deployments. Support storage, performance, capacity, security, and networking teams from a z/OS perspective. Develop upgrade roadmaps and project plans, guide system programmers, coordinate with vendors and customers, improve processes, and review technical documentation.

Lead strategic relationships and revenue growth across an enterprise client portfolio. Develop executive partnerships, identify opportunities, manage complex sales cycles, lead proposals and negotiations, forecast pipelines, and align technology solutions to client objectives. Collaborate with architecture, client success, operations, and delivery teams to ensure successful outcomes. Serve as a trusted IT advisor while mentoring sales talent and driving client satisfaction and long-term partnerships.

Architects and governs enterprise observability across metrics, logs, traces, and events. Leads SRE practices, SLIs/SLOs, incident response, root-cause analysis, telemetry automation, and cloud-native Kubernetes monitoring. Builds secure observability-as-code workflows with Ansible, Terraform, Python, and GitOps, integrates monitoring with ITSM and CI/CD, and leads technology evaluations, vendor transitions, knowledge transfer, and operational readiness for global teams.

Leads major incident response, L3 escalations, technical root-cause analysis, and long-term remediation for production applications. Applies SRE practices, tunes Java and .NET runtimes, validates disaster recovery, assesses high-risk changes, and improves reliability through automation, monitoring, and observability. Mentors support teams, approves operational documentation, and advises stakeholders in regulated production environments. Requires on-call availability and strong expertise across application architecture, middleware, infrastructure, scripting, databases, and performance engineering.

Administer and support mainframe storage infrastructure, including DASD, tape, virtual tape, encryption, replication, backup, and disaster recovery. Manage storage pools across customers and LPARs, diagnose problems, perform migrations and data recovery, execute hardware and software refreshes, and participate in data center migrations and DR tests. The role also involves customer and vendor interaction, project coordination, and mentoring storage team members.