Jobs at Energy Exemplar

The VP Customer Success, EMEA drives customer engagement, revenue growth, and retention in a SaaS environment, leading a distributed team and collaborating cross-functionally to enhance customer value and satisfaction.

The Senior UX Designer will enhance user experience for AI-native products in energy systems, focusing on complex data visualization and user-centric design, collaborating with engineers and stakeholders.

The Senior Software Engineer will develop quality software solutions, optimize code, ensure security, mentor junior team members, and support product development across various technologies.

Learn and master company energy-market software; provide technical support for SaaS/cloud and desktop products; troubleshoot issues with developers; deliver trainings; maintain documentation, training materials, and educational content; build client tools/examples; track market trends; support account management and conferences; travel to client sites as needed.

Own post-sale relationships for enterprise customers, drive adoption, retention, and expansion of simulation software. Build strategic account plans, lead executive business reviews, monitor health and adoption metrics in Salesforce/HubSpot, mitigate renewal risk, and mentor to improve Customer Success processes.

Design, develop, test, and deliver full-stack web applications. Work across backend (.NET/C#, SQL) and frontend (HTML5/CSS3/JavaScript + Angular/Vue/React), follow SDLC, write unit tests, optimize performance, and collaborate with stakeholders to solve product problems.

Lead Customer Success for the Americas to maximize retention, drive renewals, upsell and AI product adoption. Build scalable playbooks, define success metrics, map customer journeys, gather insights, and align cross-functional teams to grow net ARR and customer lifetime value.

Manage the post-sales lifecycle for a portfolio of customers: drive adoption, mitigate renewal risk, coordinate executive reviews, champion AI-enabled workflows, maintain Salesforce and HubSpot records, and collaborate with Sales and Solutions to retain and grow accounts.

Develop and optimize the core PLEXOS engine: design, implement, and tune large-scale mathematical and optimization algorithms; integrate solvers; improve performance and scalability; mentor engineers; work with domain experts to translate market and power systems requirements into production-grade simulation software.

The Senior DevOps Engineer will enhance development processes, streamline CI/CD pipelines, manage containers, and design cloud infrastructure primarily in Azure, focusing on automation and security compliance.

The VP Global Grid Modeling will lead global data strategy, manage high-performing teams, ensure quality datasets, and engage with customers for insights in energy markets.

The Account Director will drive new logo acquisition in the North American utilities market, managing full-cycle enterprise sales and collaborating cross-functionally to expand market presence.

Perform FP&A activities including budgeting, forecasting, profitability and break-even analyses, financial modeling, data extraction/cleaning from ERP/CRM/BI systems, dashboarding, automated reporting, and ad hoc executive analyses to support decision-making and value creation.

Lead client-facing energy market modeling engagements across APAC using PLEXOS. Build, validate, and optimize complex market models; mentor junior analysts; conduct policy and market research; manage project lifecycles and collaborate with product development to enhance software capabilities.

Lead and grow an EMEA solutions team delivering power system modelling and consulting for TSOs/DSOs, utilities and regulators. Drive pre-sales, technical discovery, complex project delivery, stakeholder engagement, product feedback, and industry thought leadership to support regional growth and high-quality implementations using PLEXOS and related tools.

Lead coordination and submission of RFPs, RFQs, RFIs and tenders across EMEA. Manage end-to-end bid process, compile compliant responses, coordinate SMEs, maintain bid libraries and Salesforce, support pricing, contract review, procurement activities, and post-award activation and invoicing support.

The Energy Market Analyst provides technical support for energy market simulation software, trains clients, resolves SaaS issues, and collaborates with development teams to enhance user experience.

Develop and maintain optimization engines and ancillary calculations for energy modeling products. Research energy-domain methods, design performant algorithmic formulations, implement features, test and refactor code, provide technical support to clients, produce documentation, and collaborate globally to deliver high-quality, efficient solutions.

The Senior Energy Market Analyst will model European energy markets, lead projects implementing PLEXOS software, and support business development efforts.

Lead new-logo enterprise SaaS sales across Brazil and Mexico utilities. Build self-generated pipeline, run full sales cycle, negotiate contracts, engage C-suite, collaborate with technical teams for tailored demos, and leverage market intelligence to drive expansion and cross-sell.