Jobs at Endurance IT Services

The Sales Account Representative will drive revenue growth, build relationships, manage a pipeline of prospects, and acquire new clients in the managed services and IT sector.

Serve as primary user contact for a statewide regulatory case management and licensing application. Troubleshoot and resolve application issues, escalate complex problems, onboard users, maintain tickets and knowledge base content, perform QA checks, support releases and testing, and collaborate with analysts and developers to improve the platform while ensuring compliance with agency policies.

Lead LIMS implementation activities for STARLIMS (LPH): gather and document requirements, support configuration validation, develop and execute test plans, analyze lab processes for improvement, engage stakeholders, and maintain project documentation across Agile and Waterfall SDLC.

Serve as a servant leader for 2–3 Agile teams: facilitate ceremonies, coach on Scrum/Kanban, remove impediments, track velocity, manage backlogs, liaise with stakeholders, and drive continuous improvement and team performance.

Sell IT staffing and workforce solutions in the Virginia Beach/Hampton Roads market. Build executive relationships, develop pipelines, generate new clients, forecast opportunities, collaborate with recruiters for placements, and meet revenue targets while staying aware of local hiring and technology trends.

The Support Desk Engineer ensures client satisfaction by triaging and resolving service incidents through phone, email, and portal support in a remote environment.

The Database Administrator will manage and optimize the Ellucian Banner ERP system and support business intelligence tools. Responsibilities include database operations, system upgrades, technical mentoring, and collaboration with various functional units across the university.