Business Analyst

Posted 12 Days Ago
Hiring Remotely in Virginia Beach, VA, USA
In-Office or Remote
Senior level
Information Technology • Professional Services • Consulting • Cybersecurity
The Role
Support multiple Medicaid Enterprise System and DDI projects by coordinating change and release management, tracking deliverables, managing documentation and version control, facilitating reviews and approvals, maintaining project repositories, generating reports and dashboards, and liaising among vendors, SMEs, PMO teams, project managers, and business stakeholders throughout the SDLC.
Summary Generated by Built In

This is a remote position.

Endurance IT Services is seeking an experienced Business Analyst / Change Management Analyst to support multiple Design, Development, and Implementation (DDI) projects and ongoing Medicaid Enterprise System (MES) initiatives.

This is not an administrative role. The ideal candidate will have strong experience in IT project coordination, change management, deliverable tracking, release management, and SDLC processes. This individual will serve as a central point of contact for managing, tracking, processing, and coordinating project deliverables across vendors, project teams, SMEs, and PMO stakeholders.

  • Contract Duration: Long-Term Contract
  • Location: Remote (Virginia Preferred)
  • Work Arrangement: Remote
Key Responsibilities
  • Support multiple DDI projects within the Change Management Office.
  • Process, track, and manage project deliverables, requests, design documents, test plans, work plans, and change requests.
  • Coordinate deliverable reviews, approvals, and rejections among vendors, SMEs, project managers, and business stakeholders.
  • Maintain project repositories, documentation, version control, and tracking logs.
  • Ensure project documentation is properly stored, organized, and versioned.
  • Monitor deliverables through the full lifecycle and ensure timely routing for review and approval.
  • Work directly with MES vendors and project teams to support ongoing operations and maintenance requests.
  • Generate status reports, dashboards, and project metrics.
  • Collaborate with PMO teams, Information Management teams, SMEs, and vendors.
  • Support change management and release management activities.
  • Participate in all phases of the Systems Development Life Cycle (SDLC).
  • Serve as a key liaison between project teams, business stakeholders, and the Change Management Office.

  • Requirements
    • 5+ years of experience working in an IT environment.
    • 5+ years of experience with Change Management and Release Management processes.
    • 5+ years of experience supporting projects through the Systems Development Life Cycle (SDLC).
    • 5+ years of experience with deliverable tracking, workflow management, reporting, and process control.
    • Experience processing and managing project requests, documentation, and work orders.
    • Strong understanding of common IT project deliverables including:
  • Design Documents
  • Test Plans
  • Work Plans
  • Project Documentation
  • Release Documentation
    • Excellent verbal and written communication skills.
    • Strong organizational, analytical, and stakeholder management skills.
    • Ability to manage a high volume of deliverables across multiple projects simultaneously.
    Preferred Qualifications
    • Healthcare or Medicaid industry experience.
    • Experience working with state government agencies.
    • Experience supporting large-scale system modernization or enterprise application projects.
    • Familiarity with document management, version control, and governance processes.


    Benefits
    • PTO
    • Health Insurance 
    • Vision & Dental
    • Life Insurance 
    • 401K Participation & Match 


    About Us:
    Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, Network Infrastructure, and IT Consulting to help businesses stay secure, connected, and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, as well as internal full-time positions.
    Some opportunities may not be exclusive and may evolve as we work with clients—but our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals.


    Skills Required

    • 5+ years of experience working in an IT environment
    • 5+ years of experience with change management and release management processes
    • 5+ years of experience supporting projects through the Systems Development Life Cycle
    • 5+ years of experience with deliverable tracking, workflow management, reporting, and process control
    • Experience processing and managing project requests, documentation, and work orders
    • Experience with design documents, test plans, work plans, project documentation, and release documentation
    • Excellent verbal and written communication skills
    • Strong organizational, analytical, and stakeholder management skills
    • Ability to manage a high volume of deliverables across multiple projects simultaneously
    • Healthcare or Medicaid industry experience
    • Experience working with state government agencies
    • Experience supporting large-scale system modernization or enterprise application projects
    • Familiarity with document management, version control, and governance processes
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    The Company
    HQ: Virginia Beach, VA
    Year Founded: 2008

    What We Do

    Endurance IT Services is a locally owned IT Services firm specializing in serving businesses in Hampton Roads and the Commonwealth of Virginia, providing Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive.

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